AutoZone Auto Parts in Palm Desert, CA, located on Highway 111, is a trusted retailer offering a wide range of auto parts, maintenance items, and car accessories. Customers frequently praise the staff for their helpfulness, knowledge, and friendly attitude. Cheryl, the manager, is highly regarded for her quick and effective service, especially when diagnosing issues like check engine lights and providing solutions that quickly resolve problems. She goes above and beyond by recommending products and connecting customers with installers, demonstrating a genuine care for customer needs. The sales staff, including a helpful associate named Victor, assist customers efficiently, guiding them through options such as air filters and making the shopping experience smooth. Employees are also quick to handle repairs, like battery replacements, ensuring fast and reliable service. In addition, the manager, Chris, is appreciated for his hands-on help, taking time to assist with complex tasks like using a pulley kit, saving customers time and money. The store's main drawback is stock availability, as some items are often out of stock compared to nearby stores. Overall, AutoZone in Palm Desert provides excellent customer service and reliable auto parts, making it a go-to destination for car owners.
When my car's check engine light came on, Cheryl recommended a product based on the OBD2 reader's analysis. And within just a few days the light turned off. She's a lifesaver!
April 2024
The sales guy Victor was awesome and helped us out super quickly and walked us through all of the options for our air filters. Made my life super easy and I wanted to reach out and express my appreciation. Will definitely be back again soon for anything car related!
April 2024
The employees here are the best! I felt so taken care of during my visit. My car needed a new battery and the employee got my new one installed quickly. Can’t be more grateful. Highly recommend for any of your car needs!
