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March 2024 by Eric Leimkuhler
Thanks Automated Telecom.. our transition to your new system from the old went as smooth as a gravy sandwich! I called our toll-free sales line and got our sales branch in Ohio right away - no issues and no delays. My rep says the caller ID now works! Old system wouldn't display that which is critical for sales so I'm very pleased with the transition and your customer support team was very responsive and fast.
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January 2024 by Karen Wilkerson
I love the new phone system. Working with Automated Telecom made the transfer and set up a breeze. They did it all and then was there to teach us how to use the new equipment. They are still willing to help troubleshoot if we have any problems. We don’t. I would highly recommend them for a worry free install especially in todays time when no one answers the phone to help. They do. I give them 5 stars in all departments; efficient, reliable, friendliness, dependable, and most of all quality performance and quality equipment.
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October 2023 by Steve Kaufer
Amazing service, always super responsive. Ian and his team can solve any communications issue you have. Very innovative and cost-effective solutions. We have used Automated Telecom for many, many years and continue to be happy.
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October 2023 by LILLY MARTIN
Well run company. Easy to work with, great customer service. I definitely recommend Automated Telecom.
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February 2023 by Temple Sinai
Since teaming up with Automated Telecom our telephone service has been stable and remained connected. We would highly recommend this team.
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July 2022 by Bethany Tilden
As a new customer and 1st time user, I have needed help and had quite a few questions...Joao is amazing. He is very polite, understanding and patient. As consumers, we are not always fortunate enough to get great customer service via phone, but that's exactly what you will get if you get him! Thank you!!
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June 2021 by shari Hubbard
Been using this company for years they have been great! Highly recommend them.
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May 2021 by Josi Boelzner
We have used many services offered by Automated Telecom since 1993 and have been very happy with everything they have provided. Ian is great with keeping our systems up to date. Their customer service is fantastic. I would highly recommend them to everyone.
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May 2021 by Eevet Edens
Automated Telecom provides excellent service, from initial set-up, to training, and onwards. They're always available and responsive to any questions or concerns. Highly recommend!
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May 2021 by Clayton Mayes
I have used Automated Telecom for nearly 20 years. I am most impressed with the professional staff and services they offer. I highly recommend them for both your personal and business communication needs.
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May 2021 by Janine Stevens
I have been using automated telecom for 30 years now and I have had no issues. Its a great company and very efficient. I recommend them highly.
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May 2021 by Robert Torrie
We are very happy with our decision to join Automated Telecom. From the very beginning, Ian and his staff listened to our needs and designed a program to meet them. We have been using them for about 4 months and they have exceeded our expectations.
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May 2021 by Emil Billman
best of companies to work with. I have been using their services for 22 years.highly recommended
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May 2021 by Cliff Black
Ian and his team have provided Our Saviors Church with excellent service and a great product. We are very happy with Automated Telecom!
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May 2021 by Jim Tucker
STV Audio Video has been using Automated Telecom services from when they first began. Ian, the owner, and his staff have always been there for me when adding or modifying my services. His system has been bullet proof, which says volumes about how so many technolgy platforms can have random issues.
