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August 2024 by Janet forever
I walked in this store, and what killed it for me was all sales members & customer service counter ..all employees were on their personal cell phones. Management needs to put a stop to cell phones on the work floor. I ended up walking out.
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August 2024 by Lance Wilson
We had a great experience last week buying our new living room furniture from Brenda. She provided the perfect mix of attentiveness and follow up, while along us to move at our own pace. We ABSOLUTELY LOVE our new living room and will contact Brenda in the future for other needs.
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August 2024 by Anada Nada
Great people. Henry helped me. He is very respectful and detailed. Showed me a lot of stuff around and gave me good recommendations. Ed, the manger. was very helpful as well. Everyone in this store is kind and I highly recommend this location
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August 2024 by Alejandro Señorio (RuizSeñor)
In Palm Desert the Ashley Home store is well equipped with all the sizes, styles & color of furniture you could possibly think of.
I particularly bought a tempurpedic mattress which as we all know is just sold by Ashley but they're not manufactured by Ashley.
I paid close to $7 k for the mattress alone ?️ & bought a sleigh ? bed of $1,200 .
The tempurpedic mattress Is well worth the seven thousand dollars however the bed itself is not worth $1,200 at all.
The way they manufactured it is just simple, not well put together & is as it almost was made to be very fragile even though it's a wood & cardboard frame, it is stapled all around excessively to the point where the upholstery will eventually come off.
1 star for my taste if I would have paid $600 for the bed it would of been a complete different story however that's not the case.
Poor resistance, poor durability, & poor manufacture.
Quality fabric, quality hardware ( except for the cardboard which is part of the frame )
I would recommend Ashley's decorations maybe desks table tops, other furniture simply that are not bedframes.
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July 2024 by Kevin Moreno
I recently had the pleasure of working with Peter at Ashley’s Furniture, and I must say, his service was exceptional. From the moment I walked in, Peter greeted me with a warm smile and genuine enthusiasm to help. His friendly demeanor immediately put me at ease, making the shopping experience enjoyable.
Peter’s knowledge about the products was impressive. He patiently answered all my questions and provided detailed information about each piece of furniture I was interested in. His expertise helped me make informed decisions that suited my needs perfectly.
What stood out the most was Peter’s dedication to customer satisfaction. He took the time to understand my preferences and budget constraints, ensuring that I found exactly what I was looking for. His professional yet personable approach made me feel valued as a customer.
Overall, I cannot recommend Peter highly enough. His exemplary customer service, combined with his extensive product knowledge and genuine kindness, made my visit to Ashley’s Furniture a delightful one. If you’re looking for a furniture shopping experience that’s not only productive but also enjoyable, ask for Peter. You won’t be disappointed!
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July 2024 by Kenneth Scott
Peter was amazing! We just got a new home and had to buy a bunch of stuff and he was so helpful with picking stuff out. Very knowledgeable and wasn’t worried about spending enough time with us to get everything we needed. He had all the information and helped us troubleshoot concerns about the details. The best part was that he’s not too “salesy “ and was more concerned about us getting the right stuff rather than getting us to buy more expensive items. Really cool items and not nearly as expensive as we anticipated overall. Great experience here and happy we came to this place. Thanks Peter! You’re the best!
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July 2024 by Donna Oyola
Ashley furniture sells a warranty protection plan for their furniture from Protectall. While that maybe great for them to get those sales they are fully aware that protectall will deny most, if not all claims put forth. We went into the store to inquire about our protection plan and the customer service rep told us what we needed to do but also informed us that they probably would deny the claims. Why sell something they know full well can not be utilized! And of course when you try to get the cost of the protection plan refunded Protectall will not refund that either and thats who you have to request the refund from. So basically you are out all that money too. Do not let Ashley furniture convince you to purchase this plan, it's a waste of money.
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July 2024 by Irene Sneed
Peter is extremely helpful, awesome and walked me through the whole process.
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July 2024 by Brian Terry
Great management and sales team! The showroom has many beautiful furniture selections and the delivery time is so convenient and fast.
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July 2024 by J Kim
Peter was a wonderful help and helped me choose a lot of furniture for a new house.
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July 2024 by Nancy Cruz
Shout out to Ashley furniture, especially to Peter who did an amazing job helping us out with choosing our furniture. He was very helpful, patient and his listening skills were on point. He Went based on our needs. Very good customer service and Peter new his stuff.
If you need someone attentive, ask For Peter.
Once again thank you.
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July 2024 by Anna Simonyi
The person who sold me the furniture was very knowledgeable and very helpful
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July 2024 by Betty Davidow
I choose the furniture I wanted and was assisted by Kirk. He was helpful and would use him again.
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July 2024 by Botanic Man21
Once a purchase is made customer cannot return items within 10 days
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July 2024 by joseph kalina
Best service. Done in 1/2.hr. Out the door. Henry did great job. ?
