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December 2024 by Susy Carrillo
12/26/24 at 12:36 I arrived to cancel a line and there was only one person attending the place and she was very busy on a personal call paying some collection debts as I heard 😂she never stopped her personal call to attend to me after For 15 minutes he asked me what I needed, I told him I had to cancel a line and he just told me you have to call customer service but he never stopped his call. It would have prevented me from listening to his entire conversation and it would have prevented me from wasting my time very badly. service of this person if she
She would have told me that it was her lunchtime, I would have understood, I turn around and leave without bothering her but I never mention any of that. I don't know her name but she is the only one who was there at that time.
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December 2024 by Nick Castro
Very quick! Very helpful! The store manager definitely took her time to help me out. Thank you so much for your service !!
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November 2024 by Alejandro Hernandez
Thank you very much Alexandra for your help and I really like my max app! Noelia the manager was very kind too!
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November 2024 by Welton Diaz
Thank you very much Noelia and Alexandra for your service! It comes from the subway and I like the signal! Alexandra helped me very kindly!
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September 2024 by Kevin Vasquez
Thank You Alexandra ! For your kindness and help. Definitely will be coming back for any future add ons and help ! 10/10 service
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September 2024 by Sixela
Carol and Noelia were very helpful I came in looking for a prepaid account and they made sure I was taken care of! Super satisfied with the service as well best bang for your buck!!
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July 2024 by Kaiba Seto
Walked in at 6:30pm yesterday and the girl in charge of the store was talking to what looked like her boyfriend. She ignored me for a minute then finally started to help me. I asked her some question about my existing phone line and she kept blaming cell towers and saying it's not worth it to change to a faster data plan. She kept giving me the run around so I could leave and I eventually did. Her boyfriend stayed standing there waiting the whole time. Once I started to walk they were back to talking and flirting.
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January 2024 by Austin Westrup
I went in to the one on Corbin and vanowen and just wanted my phone number back, I called the day prior and the guy said I would be able to get it back and be able to connect the phone I have now. The moto G play is one of the phones they sell. And the chick said oh you can't get your number back but you can get a new number and that I would be able to connect my phone. So I was charged 47 dollars for the SIM card and new number plus they wanted 111 $ for a new phone when I already have one. So I was charged 47 for the new number and sim and could not get it refunded because if I had know it was gonna be a 158$ dollar day I would never of transferred back over. I would of just kept the 47 dollars and paid my 45 per month phone bill. And she asked to call the cops if for asking for a refund.
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December 2023 by Maria Sanchez
Denise was great and helped me with everything I needed. It is the first time that someone has attended to me very attentively in this time. It's a shame this store doesn't always run
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December 2023 by Larry Zabala
Personally I love my Cricket wireless dealer. I'm not trapped into a contract and they actually treat me like a neighbor rather than a customer. They may not have an immensely large selection of phones but I'm one of the few people in the world that use my phone for it's actual purpose. They will be my ONLY go to store for phone service.
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December 2023 by Enrique Collado
Omg I was tired to phone company and I found this place fast easy friendly better deal, Alex the representative are wonderful, thank you for all your help.
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October 2023 by The Fish
I came into this store with a huge problem with my phone company. Thanks to the great customer service and knowledge of how to help me the switch from prior phone company was easy. So thank you Alexandra and Carol for the amazing team work the both of you provided. I will definitely be recommending your services to all my family and friends. God bless you for being so amazing and great.
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March 2023 by _duh_ bozz_
Cricket worker Emmanuel helped me every step of the way with switching carriers got a new phone as well GIVE THIS MAN A RAISE!!!!
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March 2023 by laurencio zabala
Personally I love my Cricket wireless dealer. I'm not trapped into a contract and they actually treat me like a neighbor rather than a customer. They may not have an immensely large selection of phones but I'm one of the few people in the world that use my phone for it's actual purpose. They will be my ONLY go to store for phone service.
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January 2023 by Gemy Shine
Horrible customer service there are two associates there that I’ve spoken to and there so rude the both of them on two separate occasions did not even try to help there answer for everything was call customer care. If I c an give this location zero stars I would. They need better management skills.
