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“I want to say thank you so much for having great customer serviceA 5 star to MR MARIOMario went out of his way to help me with my car .. my car didn't want to start anymore. As a woman I got into like a panic attack what's wrong with my car .. I went inside and ask if someone could help me figure out why my car wasn't starting.. he brought some kind of device or machine I open my hood and he figured it out .. I just wanted to say thank you again your an amazing person we need more people like you out here I'm this world... thank u for being son kind and caring 5 star for you ..”
“The assistant manager, Gabriel did an amazing job helping me and my family out. We were traveling from the Bay Area to San Diego and our car broke down, stranded on the side of the road. I wasn’t sure what to do, but when I called O’Reilly’s, Gabriel assured me that he was gonna do his best to help me out and he did exactly that. he went above and beyond to make sure that we were good. Thankfully, we were able to get the car up and running again after getting towed to the O’Reillys and charging the batteries. He’s a really good guy and all the staff at this O’Reillys are great and very kind and very helpful. Thank you, Gabe!!”
“I recently needed a transmission filter and fluid, and Monce ensured I got exactly what I needed. Monce was attentive, knowledgeable, and incredibly helpful. My car is now running smoothly, and I couldn't be happier.”
7:30AM - 9PM
7020 Laurel Canyon Blvd, North Hollywood
Battery Stores
“No complex problem to solve today, but Brendan came through with courtesy and genuine customer service. He made sure I got the right parts and got on with my day efficiently. Thank you!”
“The staff here is so helpful! Every time I've made a phone call, they answer the phone in a professional and courteous manner. They're very helpful in determining if they have a part available, and if they don't, they can order it for you! It will usually arrive the same-day or next-day. They will tell you. The store is kept clean and presentable. I am always greeted by someone when I enter, which is appreciated. Their service is efficient and attentive. I've been coming here consistently for the past month because of my car's maintenance needs. O'Reilly's has come through every single time! I also appreciate that most of the parts I received either have an extended warranty (3 years) or lifetime warranty. That gives me a peace of mind with all of my purchases. I definitely plan on returning to this location - they are so helpful!”
“I can't begin to explain how helpful and informative the team was here at Interstate. I have a Chrysler Pacifica minivan and the dealership messed with my battery and my dashboard lights were going haywire. I called Interstate on the phone first, and they told me they were available to help right away. I showed up shortly afterwards, and they quickly go to work checking my battery, showing me the results, offering me my options, and giving me an estimated time of completion if I wanted to proceed. It was a HOT day, and yet they worked quickly, and were so friendly and making me laugh.. they could tell how stressed I was with the dealship situation. The job was done less than 25 minutes later, they showed me all the dashboard lights were working properly, and I was on my way. For every penny spent it was worth the customer service and reduction of stress alone! I knew if I went back to the dealship it would have ruined my day, and these guys really helped out. I highly recommend this location to anyone. Happy to hear they're moving next door to a larger spot, good for them. :)”
“Jose is the best when it comes to customer satisfaction! His jokes are funny if you want a good laugh while trying to get a battery, come see Jose. I've bought batteries for different cars and never had an issue with him. Great service ! 10/10”
“Walked in with a vehicle fob on a last ditch effort to avoid an expensive replacement and was delighted to leave 5 minutes later with a revived fob. Heidi made my day (and saved me a bunch of $$) with pleasant and immediate service. Highly recommend the Battery Hut for service and expertise.”
“Great experience, good customer service and very friendly, I was satisfied with the help I received, they are willing to take the time to help figure out a solution to my issue I was having”
7:30AM - 10PM
12629 Glenoaks Blvd, Sylmar
Battery Stores
“A great shop with good customer service either in person or over the phone very attentive, 8/10 they answer quickly and not have you wait on hold. Unlike autozone always have you on hold”
“Alex was super cheery & pleasant. He even came out to see if we needed any assistance whilst dropping in the new battery. I would definitely recommend this store/wharehouse.”
8AM - 5PM
16725 Roscoe Blvd, North Hills
Battery Stores
“In a time when everyone was quarantined it was great to find a place that I could get a battery and have them not gouge me. Normally they would have put it in but because of social distancing they couldn't do it. The guy David in the web page was a great help. I just ordered it on line they let me know when it was ready and curbside pick up. Thank thank you”
7:30AM - 10PM
14550 Nordhoff St, Panorama City
Battery Stores
“This place was freaking awesome! I'm a first-time customer who needed headlight bulb replacement and they were actually able to install the bulb on site at no additional cost. For me that is great value for my money. And the prices were reasonable. Keep up the great work!”
7:30AM - 9PM
26850 Sierra Hwy Ste A20, Santa Clarita
Battery Stores
“Now that there is new management here, it has gotten much better. Its almost as if when management has a good relationship with employees, they are happier, and in return customers get way better service. Funny how that works. Sean and Jhon are super cool, they definitely changed my mind about this o'reilly's.”
“After visiting several AutoZones trying to find last-minute tire chains/cables for my particular tire-size, these guys had exactly the one for my car, and even had some other hard-to-find parts that I've been looking for. And it was cheap! AutoZone wanted me to go 3 hours away for $160 chains, O'Reilly had the same for $40.”
“Thank you associate Kevin! Kevin went above and beyond helping me pick out the right license plate screws!!!!! He also helped me get them on! His customer service, skills and friendliness will make me a repeat customer at O’Reillys for life!!! I will never shop at AutoZone again because of Kevin! AutoZone is unfriendly and will give you the wrong parts on purpose!! Give Kevin a raise! Tell corporate what a wonderful job he is doing! I will let corporate know as well. Thank you, Kevin.”
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“I just had a battery delivered from them and they were absolutely wonderful! .
They were so helpful over the phone, so patient allowed me to complete the transaction over the phone so the driver can come pick it up for me
They were so nice and so professional I have nothing but the kindest words to say about them (Alex was the one who helped me out).
I just had the battery installed so I can’t testify to the quality, but I can say that I kept my lights on by mistake for quite a while and the battery still worked so it seems to hold a very good charge.
I bought a refurbished battery for $40 but even the new ones that are $90 are super fairly priced.
Thanks again, Alex!
Highly recommend!”