-
November 2023 by Ix Chel M.
the cashier today pulled me out of my car to pay for someone else's gas. wouldn't refund me for the mistake of then double charging my card. proceeded to complain about his job and then yell at me and told me to kiss his ass and go to another gas station although I've grown up in the town and have always gone to that gas station. instead of choosing to help the customer the manager chose to side with incompetence.
-
September 2023 by Chad Zamora
On vacation in pacifica. Don, was very polite amd was very accommodating. Would recommend this gas station.
-
May 2023 by MC W.
my favorite gas station in Pacifica! Don is super friendly and helpful. the store is kept very clean and the diesel prices have been low for the last year!
-
May 2023 by Nathan Trautwein
I made a quick stop in this Shell this morning and had great service at the counter.
-
May 2023 by blong her
It's a great customer service experience ? ?
-
April 2023 by Will D.
This is the Shell from hell. March 8 2023 I went in and gave the cashier Rosy $200 cash and she never turned my pump on then when I went back she acted like I never gave the cash money and hid in the back room refusing to refund or turn the pump on. (Tried stealing my money) Then she said I pumped gas already while I was at the DIESEL pump not pumping gas. I then called the cops and that is what I took to get my fuel pumped. Then April 6 2023 I went in again with the same issue getting bad looks and stupid responses not turning the pump on. I was getting responses in Spanish and I was speaking English. Time to purge the riff raff outta this place.
-
February 2023 by Mike Dobos
This place has went downhill hard. Just went. 0 pumps worked. 2 people working. No signs on the pumps. They said it wasn’t their business… directed me to a pump that “might work”. Wouldn’t take my card. Will never go again.
-
January 2023 by Agus Valadares
Cashiers are not friendly to customers.
-
November 2022 by Andres R
Lady working at the Lil Loop store is super annoying. I didn’t like the coffee and she was calling me names for throwing it as I continued to buy other drinks. I wanted to shop for more snacks but I did not feel safe with her there.
-
September 2022 by Diane
Went to a pump and it wasn't working. The next one did. 95% of the time if you want a receipt you have to go inside.
-
April 2022 by Jo Ann F.
Love this Shell!! Great prices and convenience store selections, especially for a gas station!I laughed out loud when a lady came in, screaming about not understanding how to get her credit card out of the pump!! I've been here maybe 20 times and never an issue.
-
April 2022 by Christie Lynn D.
Well I pulled into the station and followed the less than average instructions. My card would not be released from the card reader. This has NEVER happened before. I went inside. The employee was nowhere to be seen. I called and called. She came out of the back unapologetically and dismissive when I said my credit card was stuck in pump's 3 card reader. She replied without obvious care "Oh that happens at times... it will let it go after a bit." What the heck kind of professional response to a customer?! Not at all. I said what does your system say regarding pump 3. She replied, "No one is on Pump 3." I looked outside as she did. I replied, "Well obviously I am at pump 3." She said nothing. I asked her for help with the situation. And she had no help. I said if that pump continues to keep my card, I am going to call the authorities. That was when she nonchalantly said, "I will let my boss know about it." She turned and walked away. I was like ... Nope, NEVER doing business with them EVER AGAIN. My friend helped me get it out of the pump. Be aware: Under the employee's breath, she said, "That happens sometimes." I replied to her comment, "Put a sign of Out of Order, than". She shrugged and went to the back of the store. This is NO WAY to do any kind of business, except to steal people's credit card information.
-
March 2022 by Jamal Tehrani (deadscvm)
Most definitely not 24 hours, went at around 7am and door was locked, stood at the window and 2 ladies were working inside who completely ignored the fact that I was standing there for 5 minutes. No signs or anything indicating they weren't open.
-
April 2021 by Gigi Larue
Why is this gas station closed? It’s been closed for at least two days 24/7. Entire gas station is fenced off from the public. Will it reopen?
-
March 2021 by Ellen Garrett
Got ripped off. after using my card for gas there was another charge added of over 80.00. There was no other customers there but someone was inside. Not doing that again
