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October 2023 by Margaret johnson
John and Adel both have given me exceptional customer service with their knowledgeable expertise. There service is admirable and supportive with their gracious recommendations.This local business should be recognized for their efforts in providing such an old and lost tradition in how to respectful to each other. John has shown me the utmost respect and his smile is like a array of burning sunshine. There prices are fair market and honest. Your company should cherish these employees for their exceptional customer service ?.
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October 2023 by Nghiem Nguyen
I had a tire emergency on Monday morning. I was there when they opened at 730 and out of there by 930, on my way to work.
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September 2023 by Mrs. Hagler-Wong
We had an appointment to have our car realigned at Sanford Tire & Brake Center, in Pacifica. While their specialist Pedro was doing the job, service advisor/ co-owner Chris invited us to relax in the waiting area (comfy seats, tv, magazines). Took less than 45 minutes. Very reasonable rate, and the front and rear alignments are perfect. Friendly, efficient service - recommended. We are happy!
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July 2023 by Ibrohim
Horrible experience! I went this place after waiting for my appointment a week for alignment. When I was there at the time of appointment they just said they don’t have alignment guys and they just can’t do it. They wanted me to reschedule and wait for another week. Worst part is they don’t inform you when there is problem and can’t fix your car before going there. They just wait for you to come to the place and just want to disappoint you.
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June 2023 by Or Gun
My car's transmission failed and towed via AAA's reference to this shop, after my car was dropoed off they told me they don't do transmission and didn't tell me where to go. I payed extra towing to some other place after googled it. I called AAA to take this place off the list, they misinform the people wgen they put on their page Transmission.
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April 2023 by Maurice Wearing
CAME IN WITH A NAIL IN TIRE..I WAS TOLD NAIL WAS ON THE SIDE IF TIRE IT WAS UNREPAIRABLE. TOLD THEM I HAD A ALMOST NEW TIRE IN THE TRUNK..NO THEY SAID..TOLD ME TO BUY NEW TIRES..SAID NO..NEXT SHOP REPAIRED TIRE AND SAID NAIL WASNT ON THE SIDE..WILL NEVER GO HERE AGAIN...
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March 2023 by Rhonda Hixson
FABULOUS CAR SERVICE AND SO APPRECIATIVE OF THE WONDERFUL CUSTOMER SERVICE!!! WORKED W/ ADEL AND CHRIS WHAT A GREAT EXPERIENCE REMINDED ME OF THE GOOD OLE DAYS CUSTOMER SERVICE AT ITS BEST ! THANK YOU SO VERY MUCH !!RHONDA HIXSON
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December 2022 by Celly Mac
They fixed my car immediately. Fast, courteous, and knowledgeable about any services. Bringing my car here everytime.
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October 2022 by Calvin
Superb service! would come here again! came in with an emergency tire repair which needed a tire replacement. service and tire job was done a day earlier than expected and customer service was better than I was expecting!
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October 2022 by mo mo
Finally a place I can take my car to and not feel like they tell me it needs more than what I go in for. Everyone is always very friendly and helpful.
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September 2022 by Alex S. Magana
Called to make an appointment for my fleet/ company vehicle. When i asked if they do fleet vehicles. He said “you need to make an appointment “ . Like yes thats what i called for. He then told me i would have to spend ALL day there waiting for my truck because my fleet company “is slow” from what he said. Said it could take hours to get approved. ( you can get approval the day before and whats the point of the appt if i have to be there all day anyway) Then he mentioned being low staffed then tried directing me to another place. I get it if youre low staffed but dont shoo me away like that lol! I wouldnt have cared staying there all day, but he clearly didnt want to service a company vehicle. Called another firestone and they said id only have to be there for 2 hours. So make it make sense
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August 2022 by Tina R
Great and friendly service, especially from Adel. The place is expensive for their services, but what they provide is of great quality. Adel is so informative and helpful in telling me what needed to get fixed when I had them do an engine check diagnosis. As someone who doesn't know much about cars, I learned a lot.
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July 2022 by Kiersten Blair
Amazing service from Adel and his crew. Was in need of new brakes ASAP and Adel was able to squeeze me in the day of my call! Originally was going to have to leave my car overnight in order to get the correct brakes but Adel made the trip and picked up the needed brakes and I had my car 3-4 hours after dropping it off! Would definitely recommend their services.
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May 2022 by May O'Nnaise
They helped me out with an emergency spare tire swap on my Tesla. No appointment required and everyone was friendly and had a great attitude! They are also Veteran friendly.
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April 2022 by Shawna Patterson
Excellent customer service from ALL of the crew. You don't even have to get out of your vehicle, this is very important due to COVID-19. It was a quick and easy service! Thanks y'all!
