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October 2023 by C. C.
We tried buy online, pick up in-store for the first time at Rite Aid last night and had a great experience. The order was ready as notified within the 1 hour promise, and the whole transaction was very quick and easy. But what really made the experience so pleasant was John, the associate that helped us. He was so nice, funny, and easy to talk to. We really enjoyed our conversation with him, even if it was only for a brief moment. While we didn't order ice cream, the man at the counter seemed equally lovely as well based on his interaction with the customer ahead of us. It makes this location worth the trip, even if it's not the closest store to us.
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September 2023 by Robert Å.
They do not answer the phone or return calls, chronically out of stock...no follow up. Get prescriptions elsewhere if you have no choice. Unfortunately all pharmacies in the area are lacking, however. Must be a failing business model.
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December 2022 by Nancy R.
Wednesday 12-21-22 11:20 am I went to fairmont Shopping Center, Pacifica Rite Aid Pharmacy I went to drop off a prescription for my daughter Maria was working on the computer next to the sign that says drop off & Maria said to me next time don't bring a hand written prescription we don't take them anymore & I said I'm sorry I didn't know & Maria said the doctor should know better it was the tone of voice & her facial expressions that Maria made was very rude, then I wait more than 30 minutes & when I get to the cash register I need to pay for my daughters prescription. In the past when my prescription wasn't covered by my insurance they would tell me right away. My son & his girlfriend went to this pharmacy with a hand written perscription from the dentist & they weren't treated this way or informed that they don't take written prescription's anymore. Maria shouldn't be working in the pharmacy's if she's going to be rude to the customers.
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August 2022 by Kathleen K.
To Pam who keeps apologizing and sending people to the links below: Hello Valued Customer, The '
[email protected]' and '
[email protected]' email addresses are no longer active. Please click here to visit our general information and contact us center for assistance. Thank you, Rite Aid Customer Care Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. This is what you get when trying to contact Rite Aid management. It is clear that Rite Aid has no interest in improving their service or hearing customer feedback.
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July 2022 by Andressa D.
Their pharmacy is pretty quick to help you and get your stuff. Had their Triffy ice cream and it was great.
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May 2022 by Hotweelz Z.
In Oxnard next to I hop I walked in for the bathroom but they were CLEANING IT then I wanted a large ball because I havent seen one in a while and they announce to please stop bouncing the ball so we just left , super out of pocket and rude
