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December 2023 by Jeanine D.
PharmacySUUUUCKS!!!!!I don't know why I torture myself and keep my prescriptions here. The last time I went I was there five times trying to get medication filled... Good thing I'm retired.So every month I call in my prescriptions and the AI says it'll be ready tomorrow by 1 o'clock. I go back the next day they said oh it's not ready. Come back in 15 minutes. By the way, it's pouring rain. So I return in 15 minutes. Wait in line, THEN, they told me there's no refills. I need to call my doctor. So I called the doctor. They filled the prescription I go back to the pharmacy they say they don't have permission from the doctor while I'm in line with the doctor, the doctor tells yes you have the prescription filled. Then they look it up and yes it is filled, but I have to come back in 15 minutes. I come back in 15 minutes then they tell me there's a problem with the insurance... This is stuff that keeps me alive. I called the insurance. The insurance says there is no problem. They should fill this. Then I go back to the pharmacy and they tell me. Oh well, it's not active until January 21. I told the pharmacist by then I'll be dead. The fucking bitch shrugs her shoulders and walks away. So then I get the insurance on the phone with the pharmacist and they approve 90 days. They told me to come back in 15 minutes. I'm online with the insurance company and ask them what is the problem and they said well that the prescription went from 30 days to 90 days and the pharmacy seems to be having a problem with that understanding. So the pharmacy calls back the insurance and says that they'll give me a partial. Now this is for 90 days. I figure, whatever, as long as I get something. I go back to the pharmacy and they give me a partial fulfillment of the prescription. They gave me five days... I said, are you kidding me? The pharmacist says well we won't have anymore until next week. They called on a recorded message. They said that the prescription was filled now they're telling me they don't have any of this drug in stock.I did call my doctor and I will be getting a 30 day supply directly from him because I don't want to ever be put in this position of some effing bitch shrugging her shoulders when I tell her that if I don't get this prescription I'll die. Don't use this pharmacy. I don't know who to talk to about this indifference of the pharmacist and their incompetence.
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October 2023 by billie c.
1. awful customer service. long waitsI had an appt confirmed for vaccines today, but was turned away despite no notice anywhere that Kaiser members not treated.
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July 2023 by Jo-Lynn Ruedas
Great ?
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July 2023 by Kelly H.
I need to apologize for annoying the checkout clerk during my visit tonight. He was in the middle of texting someone when I appeared with my first aid items. He did not stop texting, so I waited patiently. He seemed annoyed at me. He rang up my items, didn't ask me if I was a rewards member and gave me my receipt. I said "thank you" and he just stared at me. I laughed and shook my head in disbelief. There were no other people in the store. I needed help because I really needed these items fast- no one was there. I thought about grabbing a toothbrush on my way out but it was locked and again, there were no employees there. I doubt this review will make any difference. It seems like no one else is having a great experience there either.
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May 2023 by Julie W.
I don't know why I come to this pharmacy. They seem so disorganized and incompetent. I'm sitting here waiting for my Covid booster shot and their lack of communication is very aggravating.
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May 2023 by Nipul C.
Would give zero stars if I couldThe Photobook they created was lopsided. And they wouldn't fix it.Awful attitude from the cashier as well
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April 2023 by Lisa F.
Several people in line. Staff is here but no pharmacist. This isn't the first time I have issues with this pharmacy. The pharmacist is rude as well. I can't wait. I have to work so I guess I go without meds. Now they are saying another 1/2 hour and they can't transfer my prescription without the pharmacist.
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March 2023 by Angel E.
I just moved here in November and I was followed all through Walgreens during my shopping. I was in sweats with a black beanie on because I haven't been feeling well getting NyQuil & DayQuil. Despite me being polite and starting small talk the politeness wasnot reciprocated. I know that we all have bad days sometimes, but I will not be returning.
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March 2023 by P S.
MEHI've used this pharmacy for 5 years. The location and drive-thru (when open) are really convenient; I hate to go elsewhere. But I'm looking around for another pharmacy; unfortunately, none of the options around here are great. Despite placing orders in the app or by phone, it always seems to take me several phone calls and a week or two to get my hard-to-fill prescriptions. While polite, the pharmacists often seem lost and disengaged, with little follow-through or empathy.Despite being a regular customer here for years, I don't know any of the pharmacists or feel like they know me or care about me at all.
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November 2022 by Kamesh Andisamy
Good service!
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October 2022 by Stefan Ludwig
Really helpful staff. Everything you need to send out a package ALL IN ONE PLACE
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October 2022 by A. D.
The absolute worst pharmacy experience known to humanity. Unprofessional, slow, inefficient and often closed at random times. Just awful!I'm having my prescriptions transferred to another pharmacy as dealing with these people is taking years off my life. How the hell could they be this bad!?
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September 2021 by Chris “Vectrexer” Romero
Easy in and out. They will also print and attach your prepaid label without charging
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September 2021 by Josh Cogan
I had a QR code for Fedex and they just had to scan it and print the label. They could not do this. We only figured out after 15 minutes. Not worth every stopping here.
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September 2021 by Laurence Levin
Worthless. They are just a drop off spot. Have no services.