-
October 2023 by Emily Li
I have taken my dog here for the past 3 years and after today's appointment, I will NOT be returning. Dr. Grossbard is great but his staff... not so much.I was told my appointment was cancelled because I arrived at 3:39pm for my 3:30pm slot. I was told I had until 3:37pm to make the appointment and they cancelled it because I did not pick up their call.I was unable to pick up the phone because I was driving and the lady had the audacity to say I can use Siri. Well the law is you cannot talk and drive! Also, do you know there is traffic coming to Pacifica during rush hour????7 minute grace period is RIDICULOUS, unheard of for any practice. Allcare has delayed my appointment start time in the past but us clients are not allowed to be less than 10 minutes late?!As I am explaining my situation to the front desk lady, the man behind her gestures me to quiet down because he is working. How rude is that!! It's evident Rick has no customer service nor empathy.First of all, Allcare was the one who originally rescheduled my appointment due to THEIR conflict and now they won't take my dog because I was 2 minutes late.Mind you, this was a quick vaccine appointment with the nurse so I was not holding up the actual visit line. Front desk lady also could not pull up the fine print that has this appointment cancellation policy.To make matters worse, the front desk lady kept arguing with me that I was 9 minutes late. NO IT'S 2 MINUTES BECAUSE YOU SAID THE CUTOFF IS 3:37pm. How can someone not be livid after being THIS humiliated at the vet?No I won't be returning nor referring my friends to your practice. I will be looking for a clinic that knows and shows compassion to not just animals, but also to their human parents.
-
September 2023 by Jessica Ho
I highly recommend Dr Grossbard. I've been coming here for 5+ years now, and I will not go to any other vet. He is extremely knowledgeable and explains the context of his recommendations while also answering any questions that you can throw at him. AllCare also does not try to upsell you with everything. They only recommend what is fair and needed. If you need a vet, he's the one!
-
September 2023 by Meg Dibley
This may have been a good vet’s office at one time, but it seems (maybe due to accepting an unrealistic volume of patients) that accuracy of care is slipping. It may now cost us thousands due to poor communication and error over repeat visits. I’d recommend looking elsewhere.
-
September 2023 by Theresa Broder
I absolutely adore Dr Jeremy Grosbard....he seems to truly love our animals and care about their well being....he doesnt try to sell you products even if you need them, he just makes them available.....without a huge markup.....he's extremely kind and takes the time to ask if you have any questions.....he's listening when you speak......he will answer a question you might have posed casually upon greetings.....he's just the BESTEST OF THE BEST!!!!
-
June 2023 by Vanessa Best
Best Vet ever. The entire staff and Dr. Grossbard go above and beyond. They truly care.
-
November 2022 by Kimberly Thai
We have been taking our animals here for 10 years. The vet Dr. Jeremy is very knowledgeable and has helped us with a variety of issues including a surgery. The staff are really lovely and obviously are animal lovers which makes me feel comfortable to leave my fur babies to be cared for.
-
September 2022 by V S.
Everyone is SO nice here! From the front desk to Dr. Grossbard. Happy to drive all the way from SF to bring my cat for her wellness visits. Prices are very reasonable also for routine care (we haven't needed anything beyond routine so far thankfully!).
-
August 2022 by Norma K.
Allcare Veterinary Hospital cannot say enough about Dr G and his caring and kind staff. Taking care of three Rottweilers is a challenge in itself. To know that they have and will continue to receive the best medical care is a comfort to us. We are so happy to bring our fur babies there.
-
July 2022 by Suzanne LeBlanc
Not only was Dr. J a delight, but his staff were awesome in their customer service. Dr. J, took care of our 2 community cats “Ratty & Lucy” with complete ❤️ & treated us with complete respect. Incredible bedside manner that transfers between human & pet. Love this place & highly recommend!!!!
-
June 2022 by vanessa smith
I love this place, they are very fairly priced, I first discovered this place when my Yorkie needed dental work. I was quoted several thousand dollars. I was distraught because I didn't have this kind of $. The doctor said it wasn't as extensive of a procedure needed and fixed my baby up for $500 and change. She was perfectly fine and lived 7 more years happy and healthy just a few teeth less. :) This Vet is very honest and trustworthy.
-
May 2022 by Jared Darnell
I've been here with my mother's smaller dog and things went smoothly enough. But when I went with my large rottweiler, Dr. Grossbard didn't introduce himself to my dog and just grabbed him by the neck and forced him to the floor. I understand that he's a large dog but he was immediately put off by the doctors behavior. Only giving them a decent rating because the nurses were all very sweet and unreflective of Dr.Grossbards treatment. Will not be returning though.
-
March 2022 by Jason M.
All Care Vet is the best veterinarian I've ever taken my animals too. I've been to a lot of places in the San Francisco Bay area. There's always been something I didn't trust about veterinarians. Dr G and his staff are wonderful people. The first time in my life I felt like I was being told the truth and not being up sold for things that my animals didn't need. But more than that actually have been talked out of certain procedures because they were unnecessary and that was the first. I totally trust All Care veterinarian. The staff is knowledgeable and polite and very friendly. And I just told you about Dr G he's awesome.
-
February 2022 by Tom V.
The Dr. and the entire staff so friendly and professional. Thanks for the outstanding care to our Lizzie girl.
-
February 2022 by Dave Hogue
Dr. Grossbard is friendly, compassionate, and gentle with animals. He is great with cats, and is a cat lover himself. He takes the time to explain animal health, treatment options, and gives honest recommendations - we've never felt that he is pushing unnecessary services. The staff are friendly and efficient. It's a small clinic with very personal service. Parking can be awkward, because there is a small lot in front of the clinic with a large tree in the middle, but there is also some street parking very near.
-
February 2022 by Amber V.
This is by far the best vet clinic I could ask for. Especially as a young 20 something just doing my best to take good care of my 2 cats. They have ALWAYS done their best to give us the most affordable options and have been able to squeeze our "problem child" in super last minute EVERY time, and saved us from many expensive ER visits. Plus, when I arrived early at our last appointment, we were still seen by the vet assistant in seconds, and the vet arrived seconds after she left. They always make me feel like they genuinely care about not only our pets, but us as well. I have never encountered and unfriendly face in the 4 years we have been with them. Thank you so much allcare, we genuinely appreciate all of you so much
