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April 2024 by Heidi G.
Went inside Vons to purchase snacks & came back to my car being towed while parked in handicap with my handicap placard. There was an event across the street & it looked cool from far so AFTER we bought our items, we went to see what was going on across the street. Within 10 minutes, a tow truck came & tried to tow the car. The workers there didn't realize we were customers & there sign says customer parking 1 hour. We were there for a total of 15-20 minutes & the tow truck tried taking the car. (Luckily it wasn't fully hooked on yet) Worst service, we will NOT be back. We didn't even get an apology as we were customers. Play back the footage & you will see we purchased items. Beware, they pride themselves in towing cars. They towed a bunch of cars
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March 2024 by Alisa S.
Executive Management, Thank you for selecting the best in character and grace for the staff of Vons Pacific Palisades Starbucks! Last night I got to Vons Starbucks at 7:59PM and you close at 8PM. Andrea was very gracious enough to keep the Starbucks open when it was dark and make me 2 drinks. I kept saying it is fine and she insisted on making me the drinks. I am grateful that Vons hires the best . If there is any method for Andrea to be recognized or rewarded for going the extra mile it would be very appreciated. Thank you for hiring quality individuals at Vons who actually care for the customers. Alisa
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February 2024 by Hilda Flores
Gentle people work nice
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February 2024 by Ігор Тимченко
The worker Rudy was very rude with me when i wanted to choose product
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February 2024 by James Carey
Found what I needed at a good price. The Vons staff were friendly and helpful. They have a Starbucks.
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February 2024 by Jesse A.
The cashiers are always so angry and mean -why ? The Vons is well stocked ; they just need to focus of finding folks that enjoy their job.
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November 2023 by Bryna
Came in to buy one cold single serve coffee. Had to ask 3 different employees as all they had near the registers was Starbucks (which I don’t drink since they put additives in that give me headaches). I had to wait in line behind 2 people doing full grocery shopping for the week for their obviously rather large families. I’ve been in the store for almost ten minutes now. All I wanted to do was grab a quick coffee. My god. I should have driven to any other grocery store to buy grounds, then driven home and then brewed myself a cup of coffee at home and then driven all the way back to sunset to save myself some time. All that and the coffee wasn’t even refrigerated. Ridiculous.
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November 2023 by Alicia Santiago Palomec
Clean and accessible to buy quickly, there are few people?♀️
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August 2023 by Avraham Weijel
Just got into there for something we forgot, but looked good, clean and with a large assortment.
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July 2023 by Maria Garcia
Always clean and fast service. The staff is super nice
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June 2023 by JoAnna R.
I'm not sure how I can have such a different experience at this Von's than the people who have complained about it here. The staff are super friendly, when lines have gotten long the manager is quick to open another line, and produce is fresh. I like that they're putting more of an emphasis on organic produce. They carry salmon from Santa Monica Seafood, which I love because it saves me a trip. The only reason I didn't give 5 stars is that it's not the absolute best grocery store ever (there are specialty items I wish they carried). But it's certainly good enough to be my go-to store for basic shopping needs. Definitely prefer it to the Palisades Ralph's.
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June 2023 by charles appleberry
Was able to get in and pick up some items I needed, and there was no long lines at checkout.
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June 2023 by Yamit Florentin
No self-checkout.. long lines and the computers at the cash register counter works very slow sometimes. The store is well stocked with everything you might find at a grocery store. There is a Starbucks inside and nice outdoor seating area. Easy parking.
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May 2023 by alberto valerio-reyes
Was supposed to be 1/4 of a pound for the chicken and wedges.. got a kids meal instead
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May 2023 by Jhon W.
I recently visited Vons in Pacific Palisades and had a positive experience. The store was clean and well-organized, making it easy to find what I needed. The staff was friendly and helpful. The only reason I'm giving it 4 stars instead of 5 is because the parking lot was a bit crowded. Overall, a great shopping experience.