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December 2023 by Mykalah L.
It's a lot of people in this small space which kinda makes it a lot especially since me and a friend had our toddlers . Staff is very helpful and patience with me especially because I didn't know my color in anything lol thank you all
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December 2023 by Santa K.
I love Sephora but they cancelled my makeup appointment one hour before making it impossible for me to make another one for the day.
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November 2023 by Joy Towels
Such a beautiful store !Amazing ?
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November 2023 by Merrick Hopkins
It's a good place with nice colorful make up products. The manager and the girls who work here are super friendly and nice.
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October 2023 by DD S.
I recently went for my second terrible experience at Sephora in Westlake Village. I will never go back. Super unkind and unhelpful staff.Terrible customer service.
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May 2023 by Hazel L.
Terible service accused us of stealing when we wanted to buy somthing disrespectful to teenagers was going to make lots of purchases
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January 2023 by Zuzka Polishook
The staff at this Sephora is great!
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January 2023 by Junior Blake
One of the best Sephora on the Westside. They have every thing!
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October 2022 by Jasmine G.
I've been going here for a while and I love it. recently I've only gone in to check any new item. I go with my friends to this sephora. The staff there are so nice well some of them, some of them are always up on us thinking we're going to steal and we can't shop in peace. It feels like there breathing on us, I understand that we're teenagers but come on let us in peace they always on our a$$. Come on Sephora step up the kindness, again it's not all the staff just some of the people there are always on you if your not a white lady with money.
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October 2022 by Ashara S.
I spend thousands of dollars at the store a year. At least $500 a month.. just came in to pick up a couple of things... it's the middle of the day, the store is completely empty. I checked out . My cousin is being helped by two people, because the store is so empty ... I sit down in a chair, because my knee is killing me & they're taking forever to match her skin tone. I sit down in the empty chair.. BEBE tells me no one can sit in the chairs unless they're having a service done. -empty store -super weird behavior, made myself and my cousin extremely uncomfortable Terrible treatment of customers
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April 2022 by Cynthia C.
Everyone who works here is super knowledgable and helpful. It's a small branch and not the biggest selection but so well maintained and lovely, excellent make up artists/employees.
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March 2022 by Tasha M.
Overall, such a great experience at this store! La Rese was incredibly helpful and patient with me while I found the perfect foundation. Though I only left the store that day with a few samples to try at home, I was thankful that La Rese was so kind and knowledgeable. I will DEFINITELY be coming back soon to buy the perfect foundation that I've now tried at home, thanks to La Rese. Can't wait!! Appreciate the genuine and thoughtful customer service here.
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January 2022 by Marissa B.
Yes I came back here again to shop for makeup. And I enjoyed it very very much! Nicole is beyond friendly and also the lady upon entering knows me by now. Very helpful and wonderful tips given to me to prolong the makeup application! I appreciate that!!! So I did make a splurge and the crazy part is I plan to shop again soon. There are a few items I have my eyes on. I love coming here for my beauty needs. It is convenient and such a cute location.
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January 2022 by Sasha Ivanovic
I had great experience in this store. Ask for Irina, she is great! She takes time with you and she is great in recommending products for your type of skin.I got some nice Selena Gomez make-up, excellent product. I am allergic to a lot of different brands but Selena's products are just perfect for me. Had to buy few extra just in case if it become discontinued or out of the stock. Mascara is must to have in your purse.
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December 2021 by K Aerie
Unfriendly staff. Seems to not like their jobs. This is a nice location & it’s a shame how staff don’t like working there and their negativity bleeds onto the customers. Will not recommend.