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February 2024 by yvonne regan
Friendly staff, but short staffed.
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December 2023 by Josh Kunua
Doris is rude and lazy….She doesn’t even put one item in a grocery bag and thinks she owns the place… so judgmental Doris… maybe it’s time for you to take a look in the mirror… maybe you’re not a nice person
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November 2023 by Joey Chang
Pretty standard grocery store. Went on thanksgiving- they were open at 4:30 pm!I usually try to go to smaller local stores, but they were mostly closed. This place was close and convenient. All their organic produce was from earthbound farms, which is a huge conglomerate and not the best quality. They did have organic selections tho.
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September 2023 by carmen lazar
I have been shopping at Ralphs for as long as i can remember. i called the one in pacific palisades to talk to a manger and kept getting disconnected. the Deli department is full people who have no idea what they are doing. they only know what they have been trained to do. asking them for a ham and cheese sandwich is a very confusing task for them. i see others have complained about the deli department here online, let me tell you nothing has been done to fix this customer service issue. the director at this Ralphs is as useless as the employees. so dont both calling to complain. Ralphs used to be top of the line food center, not anymore.
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September 2023 by Mica Jordan
Worst customer service experience. Deli needs a full venting keeping only Jose. The deli manager should consider a new career. Preferably not around human beings.Jorge needs training to keep his assistant manager position.Note to staff - this is LA. Everyone speaks Spanish. So it's never a good idea to talk about customers in there presence even in Spanish.Go elsewhere Erewhon is the across the street. Vons & Bristol Farms is down the street
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August 2023 by Arseniy Oksenoyt
Not the best shop in the world, but it has affordable prices and a rather good variety of goods.
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August 2023 by Manuel Wilson
This Ralphs location virtually has everything I need to pack my house with all fresh new groceries every day
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May 2023 by Sim Kim
Rick is an amazing helper at Ralph! He knows where difficult item is located and helped find the Tikka Masala sauce in no time. This is after I was transferred to from a couple persons who had no idea what I was talking about. Thanks again Rick.
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May 2023 by Tyree Jenkins
a licensed medical doctor who has completed an additional psychiatric training,can diagnose mental healthconditions,prescribe and managemedication,and provide therapy.
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May 2023 by Charles H.
This Ralphs in one of the most exclusive, high end neighborhoods in Los Angeles, and is one of the worst Ralphs I've ever been to. The selection of goods is pathetic compared to other Ralph's and grocery stores, they are constantly out of stock on many items, and a lot of the produce items are terrible quality to the point of seeing moldy rotten produce left out for sale.
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March 2023 by bononoaim bonostuf
Great staffAnd Great supplements department :)
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February 2023 by Ben G.
Employees here are very friendly, accommodating, and the food is always in stock, hot food always fresh, and they have a great selection of everything, would recommend if you need groceries in the area or if you want a bite to eat
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January 2023 by Joselyn V.
I go to this Ralphs often and I have noticed that the store manager, Karlyn is always treating her employees like s**** The employees are always lovely with me and that woman always brings the mood down. That woman radiates horrible vibes and she needs to be fired tbh.
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December 2022 by Shari W.
The store is freezing, there's never enough cashiers, and the ones they have are rude to the customers. I saw two cashiers yell at a customer for no good reason, and when she went to complain to the manager, he couldn't have cared less. Go to Vons or Gelsons instead.
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December 2022 by Sean F
The worst customer service ever. I returned baby formula in exchange for another type. I was told I couldn’t even though their website says I can as long as I had the receipt. I did but the employee asked if I wanted to kill kids. Who says that?