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November 2023 by Robert A. Flutie
Friendly, professional and convenient services. They have notary, mailboxes, everything you need to pack and ship. A great service in our neighborhood!
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December 2022 by Allen K.
Seriously. I had to sit outside of this business and write this. I went to ship a package he needed a 12x12x12 box. The woman was extremely kin and got me one and we packed my things and taped it up. She then told me that all she needs to charge me for was the box as I was using my own account number. $14.00 FOR ONE 12" box!! I understand we are in the palisades... but are you serious? Unfortunately, this definitely left a "rip off" taste to me..... I can understand $5-6. But $14.00???
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November 2022 by Pamela Heath
My mom had an address stamp made that was not printing correctly and the owner insisted that she must have dropped it. Very poor customer service for a very expensive stamp.
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October 2022 by Amy M.
Amazing customer service. Raman really went above and beyond to help me today. Really rare to find that level of care and customer service. Best experience. Thank you Raman!
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June 2022 by Alex RC
Great place for printing, packing and mail services. They’re open on Saturdays and the staff is super friendly!
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June 2022 by S C.
Stephanie was beyond helpful and kind in packaging and sending a huge chair back to a vendor for me. She is all about helping the customer and being super efficient at the same time. I cannot speak highly enough about Stephanie!
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June 2022 by L Y.
Can't stand this guy, oppositional and always wants more information than he needs. Wish there was another place to go for FedEx here in the Palisades.
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February 2022 by Bob C.
Attendant was rude, gave a lot of attitude for me daring to ask for a receipt for a simple fedex dropoff. He made sure to be intentionally slow printing a receipt and also insisted on me give him my name first (even though all the info was of course already in the pre-printed scannable fedex labels). Next time I'll be sure to go to a real fedex location.
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August 2021 by Irit B.
I was sending some paintings to my mother in law and one of them was framed with glass already. Ramen took the time to make sure the package and the box are secure and safe to send to VA. He made adjustments to the box and asked me to come back later to pay so he can work on the shipment. I was really impressed with his work ethics. Also the packaging was so good- it came to VA without any broken glass. Thank you Ramen! You're the best!
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May 2021 by Sarah L.
The owner will go out of his way to upsell you and "guarantee" that your shipment will arrive on time, even within the state of CA. With a loud voice, he announces this to many customers, one by one. Then, when the item doesn't arrive on time after you paid significantly more, he isn't interested in resolving the matter. I mailed a package May 4th, followed up with him when the package didn't arrive on time. He said that he would research, file a claim and get back to me. Never once received a call back, however I finally was able to reach him after calling the store numerous times (they do not have a working voicemail). He argued with me on the phone, and now tells me on 5/25 that FEDEX isn't guaranteeing anything due to COVID! This business is awful!
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March 2021 by Nicole A.
Do not bother coming here. Rude, slow service. If there was another fed ex location I would have walked closer or I would have shipped via ups. Will not return.
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December 2020 by G V
Kindest people I’ve met in there, and always take care of all my shipping’s.
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September 2020 by Patricia Stephenson
ROWAN, the owner is not running a legal business. He will hold your mail or send it back when it is his error that the payment was not received. I sent an email with the cc and info and he did not acknowledge the payment except had an unprofessional approach and would not give me my mail. He should not be running a postal office and I do intend to report him to the city .
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July 2019 by The Instrument Place
Our business relies heavily on the services and professionalism of the InstaMail Office Team! Quality service and extremely helpful staff ensure that our operations are as smooth as can be. Their printing, copying, postage and packing services, and customer service are top-notch. Thank you for being an asset to our company and to the community in the Palisades!
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April 2019 by Debra Schellenberg
THIS PLACE IS FANTASTIC!!!! So much better than the UPS store-it's unbelievable!
