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August 2024 by Simon Dunnore
Used to be a lot better back in the day now the clothes are dated and the same thing year in and year out. Such a shame
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July 2024 by Kevin Walker
Best store ever!
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April 2024 by Myriam Hassan
Terrible customer service on a Saturday morning. I just moved into the area and was taking my dogs for a walk and spotted the store. The security man was very polite and asked if I wanted to go in and approved me with my dog going in. Unfortunately my dog had an accident and the sales woman was very rude and shouted at me in front of everyone . She handed me the cleaning products to me which I was happy to clean up and watched me in disgust.
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February 2024 by ann koltun glenn
The worst customer service on Saturday in pacific palisades we were not asked if we need help I tied on a shirt and dress not one of the saleswoman asked us if we need an other size. . Or an attitude to clean the dresses. Rude , when asked what sizes the idea were. Get over yourself. You had know idea who walks into that store. Classless never again
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December 2023 by Jacq M.
I've been working with Mario for the years and he's nothing but amazing. He has the best customer service out there and he truly is accommodating, as much as he can. He has stupendous customer service and that's the reason why I always buy from him. They have such a curated selection and the best sales, a better value than a trip to Europe plus the people who work there has such great style and class!
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September 2023 by George Dinca
Lots of brands to choose from and lots of clothes. Got gentleman a very comfortable chair awaits:)
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December 2022 by Ilan T.
Found out recently about this establishment, needed help to find an item and from the first call to all of the locations including the main office I was answered by professionals representatives that was very friendly. Also needed help with returning an item this experience was so nice and pleasant. I for sure going to keep buying from them.
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December 2022 by Aimee M.
BUYER BEWARE: Do not order from elysewalker.com. I really hope people read this review before doing so. I made the huge mistake of ordering a Givenchy bag through them and it came USED. There were creases to the body, stains, scratches and the price tag wasn't even attached. Even worse, they shipped it with the security tag still attached. I called and their client services manager, Sarah, informed me that I received the FLOOR SAMPLE, which explained its condition. Imagine paying all that money to receive a floor sample! Sarah didn't offer a realistic solution to getting me a bag around the same price point. This was a Christmas gift for my mom, and this bag is now sold out everywhere else. If you're ordering a designer bag, DO NOT BUY from here. Order from reputable stores like Neiman Marcus or Saks. See pics!
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July 2022 by Olga Magdalena L.
I had been cheated here on the 20th of June. I got a pair of sandals, marked at $350, I tried them on, and I bought them, left but when I opened my bill I discovered that had been charged $980 instead. The clerk was nice but never told me the real price, and actually she added to the bill after I left the store! Weird was the fact that she saw me out to the door, almost like to make sure I get out of there without noticing the false charges. Sickening store! be warned!
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April 2022 by michelle johnston
Noise from freeway.They changed my door lock and left me outside in the hallway for 30 min while they did this…
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March 2022 by Aly B.
Awful experience, so bad that I felt inclined to write a review. Sales associate kept putting other women in front of myself and my friend because she thought they would spend more. Real life "pretty women" moment. Honestly go somewhere else you can do better!
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October 2021 by Steve
Helpful staff, friendly security guards, and nice selection. The lines can be a bit long due to COVID restrictions.
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June 2021 by Lucy Weber
Fabulous assortment
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May 2021 by Marilyn Gale Vilyus
Love my new gifts from your store! Your consultants really know what their clients like!!!
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January 2021 by Claire S.
Staff is incredibly rude and gives you the up-down stare from the moment you walk in. They don't say hi (which is fine, but when you get the up-down stare instead, it's icky). Had a return and before I could even pull out the item I was returning, the woman asked if I had a receipt in the absolute most condescending way, expecting me to not have one, but I did have one.... It was so odd. No reason to shop here if you want to be treated like a normal human. :)
