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July 2024 by Bronxbomber4ever
They are always nice, try really hard to get insurance to cover, and usually aren't busy. This is way better than the hole in the wall CVS on Fremont. Certainly worth the drive. Thank you!
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July 2024 by Beau Burgess
Shelves are empty
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February 2024 by Maria M
I just had the worst experience with a rude gentleman working in the pharmacy. This guy's name is Chris. I had to call him (from the doctor's office I worked for). I asked him some simple questions and he gave me nothing but uncalled for attitude the whole time. I understand the power has been out for 3 days. Sucks. Everyone is dealing with it. I hope to never have to speak to this guy ever again.And if the posts below are any indication, this guy is a jerk, rain or shine. Very disappointed with rite aid. please have a talk with your employee, Chris.
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February 2024 by Bryony Rae
We just moved to this area recently, and the pharmacist (or assistant) who answered my phone call was quite rude and dismissive. He cut me off when I was explaining my purpose for the call and then answered my question like he thought I was the dumbest person to ever exist. I've never had an interaction like that with a pharmacist before - either in person or on the phone, so I thought it was worth putting it in a review. I will soon be swapping to a different pharmacy rather than sticking with this one (the Rite Aid at our original location was fine).
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January 2024 by Nicolas El-Hage
Somehow the ice cream counter is perpetually "broken"
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December 2023 by bea a
Very rude customer service. Old white men verbally harassing me in line because I was making a return. They really scared me. I got very concerned with my safety. BTW the transaction to make a return took less than 4 min. Rude old lady at the register got angry and upset at me for making a return when the whole transaction was less than 5 minutes. Are you really that impatient? There is video proof. 3:00 pm Dec 7, 2023. Lots of mean spirited old white people. Im a minority and they verbally harassed me at the register i almost had to run back to my car due to safety concern. Don't go to this rite aide.
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December 2023 by beatrise aquino
Very rude customer service. Old white men verbally harassing me in line because I was making a return. They really scared me. I got very concerned with my safety. BTW the transaction to make a return took less than 4 min. Rude old lady at the register got angry and upset at me for making a return when the whole transaction was less than 5 minutes. Are you really that impatient? There is video proof. 3:00 pm Dec 7, 2023. Lots of mean spirited old white people. Im a minority and they verbally harassed me at the register i almost had to run back to my car due to safety concern. Don't go to this rite aide.
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October 2023 by Jazmine R
The past few visits were not great, but they've been hit and miss for a few years now.. sometimes they're friendly and have everything I need... but this past time was by far the worst of them.. the store was unbelievably messy, had two very awkward staff interactions, and one was so awkward. I was not sure how to respond, so i had to just walk away slowly, and i just ended up just leaving... it didn't help that they didn't have any of the first 5 or 6 household/personal items on my list... just a bummer because they used to be my go-to! (I guess that was 10 or 15 years ago), but I'm not sure I'll be back anytime soon... plus, CVS is right down the street and always clean and well stocked with decent staff. ??♀️
bummer, though, it is in the same parking lot as everything else I do on the regular.. ??♀️
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October 2023 by Jazmine “Malee” Ruppenthal
The past few visits were not great, but they've been hit and miss for a few years now.. sometimes they're friendly and have everything I need... but this past time was by far the worst of them.. the store was unbelievably messy, had two very awkward staff interactions, and one was so awkward. I was not sure how to respond, so i had to just walk away slowly, and i just ended up just leaving... it didn't help that they didn't have any of the first 5 or 6 household/personal items on my list... just a bummer because they used to be my go-to! (I guess that was 10 or 15 years ago), but I'm not sure I'll be back anytime soon... plus, CVS is right down the street and always clean and well stocked with decent staff. ??♀️bummer, though, it is in the same parking lot as everything else I do on the regular.. ??♀️
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October 2023 by Mark S.
A truly awful pharmacy. Always slow for everyday stuff but don't even think of them for vaccines. I had a scheduled appointment and 25 minutes after I checked in, I was still sitting there with not a word said to me. I'll never go back here even though it's closest to where I live. Pick any other spot and you'll do better!
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October 2023 by Patricia D.
Made an appointment fora Covid immunization several days in advance. I received multiple reminders from Rite Aid and was early for my appointment scheduled for 6pm. When I arrived, I had to wait, ok, that's to be expected there. When they did call me, I was informed they did not have the immunization I selected, because they didn't get a shipment that day. I'm wondering why someone didn't let me know they did not have it since my appointment was at the end of the day, and my name was in the computer for the appointment?? Very poor customer service. I have now made another appointment at a different pharmacy- NOT Rite Aid.
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August 2023 by Trina Coates
Very helpful and friendly!
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July 2023 by Zach
Rude service not somewhere you want to have a gift card, you won't use it.
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July 2023 by Vita Lusty
Zero regard for the patient's time. They are easily confused and then take lunch instead of fulfilling pain meds for your broken arm while you are fresh out of the ER. My arm is literally only held together with tearing ligaments and they have the nerve to be rude.
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June 2023 by Melissa N.
I've never had a negative experience in the years we've been using this pharmacy. Yeah the line may be long at times, but patience is a virtue many people have forgotten. Any time I have a question, the pharmacist always makes sure I understand before I leave. They're the most helpful and personable group of people back there. They're also very easy to get ahold of on the phone unlike CVS and other pharmacies I've had to deal with when Rite Aid doesn't have the immediate medication I need.
