-
August 2023 by Elva Esquivel
Don Always Gives Great Customer Service
-
June 2023 by Jesse Mueller
Brought in my car for an oil change. They were quick to greet me and show me the check-in process. They had my car done quick! It's a big shop with lots of tire options. Nice to find a local shop as the options have been thinning out over the years.
-
June 2023 by bruce frederick
I am from Michigan and bought my daughter a set of tires here and I was impressed with their service and treated with the utmost respect. The price I was quoted on the phone was the same when i paid up. These guys were cheaper than Costco by $150 so give them a try.
-
May 2023 by Patrick O'Donnell
Friendly service, fair prices, bring your own coffee!
-
March 2023 by Patrick
Fast, efficient work done at fair prices.
-
February 2023 by Gary M.
Goodyear Pacific Grove Tire & Service On 2/17/2023 just after noon I arrived at Goodyear in Pacific Grove to have a tire plugged and my rear brakes replaced. Let me say that I am a Disabled Marine Veteran recovering from a 3 week old knee replacement. So I'm still getting around with a Walker. As I wait patiently outside enjoying the beautiful weather and speaking with my daughter someone just starts speaking loudly to me which I thought was very rude because it was clear that I was on the phone. I end my call with my daughter so I can give the person my attention. It the owner of the shop. He says your car is unsafe to drive. I responded by saying this is why I'm here to have a tire plugged and my rear brakes replaced. He proceeds to say "I'm going to have to call the police to report that your car is unsafe to drive". I respond "I understand that's why I'm here". My car is on the lift, tires off, brake inspection being completed. The owner then repeated " I have to call the police ". At this point I say "please put my car back together and I'll go somewhere else". I enter the store and ask the service writer Donal F to please have the mechanic to put my car back together. He responds "what country are you from"? I respond "excuse me" and he repeated "what country are you from"? I respond "I speak the king's English I'm from the USA I'm a disabled Marine Veteran and I'm African American".The owner at this point was on the phone with the PG police. As an African American man when some involves the police your mind goes to am I going to die today?My car get put together. PG Police arrive two units!!! Because my car is unsafe to drive??Of course I speak with the first officer explain the situation and we enter the store to get my paperwork and keys so I can leave. Donal F says "I took what he said wrong". I reply "no you said it correctly until you got a dose of the wrong one"!I post this not to garner any empathy but to share that a simple trip to Goodyear to have repairs done on my car turned into a very freighting experience because the owner of our local Goodyear here in PG came to the conclusion that as a Black man I couldn't afford the work that needed to be done and attempted to use the Police against me and paint me as "the angry Black man". I know now that I need to go to the surrounding cities to have my car serviced.
-
February 2023 by Malcolm W.
The owner of this place called the cops on a local veteran who is a person of color. The owner had no reason to call the police on him. The veteran was in a walker and could not possibly cause a threat to anyone. Please spend your money somewhere else.
-
January 2023 by Gabriel Ramos
Five stars for performing a Christmas MiracleHundreds of miles away from home on a family road trip, wife and kids in the car, and me on the side of the road on a rainy December morning changing a flat tireI called three different tire shops that morning, something about Don's voice and personality over the phone that made me drive the extra miles and back track to their shop,.. and boy oh boy, am I'm happy and grateful that we did!Despite having a less popular tire size, and over packed Subaru, James was still somehow about to perform a Christmas miracle and get us all back on the road safelyThanks to James and Don, we were able to get home safely and if that wasn't enough they did it all while making our family feel like theirs
-
March 2022 by Will A.
We were in town visiting for a long weekend. I got a flat on the way here from a nail puncture and was driving on my spare. I called the shop first thing in the morning and fortunately they were able to get me in right away. They got right to work patching the tire and rebalancing it. I was in and out in about 30 minutes. They did a great job for a fair price. All together I paid less than $50 for the tire repair. They really saved my bacon so I could drive home in confidence on my original tire! Great shop, honest team, fair value!
-
December 2021 by Debbie J.
Good tire buying experience. They went the extra mile, and got a cheaper price on tires for me than their first estimate.
-
November 2021 by Bobbi Stuart
Friendly and helpful service, professional and efficient. Highly recommended!
-
October 2021 by Zachary Watson
Another case of a shop doing less than honest work. I walked in on my female friend being quoted $1k to replace a bad thermostat. They said “5 hours in labor” and “$200 unit cost.” It’s a 20 minute job and the part goes for half the price if not less. Save yourself the risk and do the work yourself or find another shop.
-
September 2021 by Mo G.
We go here for oil changes and minor repairs. Always fairly priced and awesome service.
-
August 2021 by Sarah K
I went to get help with my tires because the tire pressure light keeps coming on and all I
got was a lecture. No thanks.
-
August 2021 by Sergey Protasov
Good people and service
