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March 2024 by Cameron Studley
Kind and helpful staff. Easy to access locations with great sizes for the prices.
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March 2024 by D & K Childs
This has been one of the cleanest locations I’ve ever been to! Also the customer service was excellent. Highly recommend
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December 2023 by Matthew Torreon
Love it here, Heather and Latrese are amazing! Super helpful, and the office is air-conditioned!
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December 2023 by Andrea K Bonifacio
My experience with this Public Storage unit location was extremely positive from start to finish. We only needed the unit for a few months while my daughter moved back to the Bay Area. I did everything online, received timely and frequent communications and easy to follow instructions that were especially helpful when showing up at our unit for the first time in the early morning with movers. I showed up at the office on the last day of the month to terminate the contract without a key for the lock. Rather than make me pay an extra month, they offered to cut the lock so they could access the unit and end my contract. Excellent customer service, I would say.
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December 2023 by Adriaan Vanderzwan
This place is always neat and clean. Wide range of gate hours. Heather had always been exceptionally helpful.
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November 2023 by Daisy Rose Coby
Secure, clean facilities and Heather in the office made my move experience super smooth. Happy with my experience here.
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October 2023 by Brandi Martinez
Came in to look at a unit and ended up having the gentleman Robert show me several, I had a ton of questions, and he was polite every step of the way! Very knowledgeable! When I am ready to get my units I will definitely be back here! Thanks Robert!
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October 2023 by haley jeffress
I kept my things here for 2 years, the facility was always clean and my things were safe here ! Good and helpful staff as well, definitely highly recommend!
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October 2023 by CASEY DILL
I'm so impressed that PS changed their shade of orange to a different shade of orange! Also, Heather is fantastic!
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October 2023 by Elizabeth Newman
Heather helped us out when we really needed it and I would recommend this storage facility to anybody.
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October 2023 by Linda Higgins
Great location for me. Great staff. Great sales. I love the app for remote entrance and bill pay.
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September 2023 by Lynne G.
I would give this place 5 stars. The property management is good, convenient location but corporate raises your rent in the first 3 months, and then again and again!!They don't care. They have more than doubled my rent in a little over 1 year. Stay away fromPublic storage. The contract says that they can raise your rent anytime. I'm out of here!!!!
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August 2023 by M V.
Stay away from the Pacheco location. First of all, I reserved a unit for a Saturday but they made a mistake and reserved it on a Sunday. When I called to make the change, the recorder says that they open on Saturdays at 9:30am. I called several times until 11:30 and NO ANSWER. Finally, I get a live person. I told them I've been calling, left a message and I get no answer. I asked if they really open at 9:30 and he said yes. I said I have been calling. Then gives me an attitude and said, "Well I'm not sitting around and wait for calls". Isn't that some of the way to earn business is when you answer a prospective new customer? Well, not for this man. He was rude. I had the account only for a day and closed it. I went to Extra Space instead. They were nice and called me to ask if everything is ok. That, I think, is an awesome customer service.
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August 2023 by Darlene Green
The place is so dusty dirty. Everytime I go there to help a friend my car get covered in a gritty dust all over. They should maybe think about investing in a pressure washer.
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July 2023 by Amanda Z.
I just moved my stuff from another storage to here. I love it! The lock they make you buy is a cylinder style. I added my own additional lock which is fine with them. Everything about reserving the unit was handled via text after reserving online. You don't even have to go in the office. The lock was waiting for me in the unit. There's also a public storage app so you don't have to remember a gate code! The unit I got is twice the size for $50 less a month than the other place.
