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February 2024 by Atlas K9
I have been going to the Doris UPS store for about 4 years. I usually go about four times a week and have mailed hundreds of packages from there. Yesterday I went there and there was a young male outside the front door smoking weed it stunk so bad. To my surprise he went inside and went directly behind the counter.I couldn't believe he worked there.The store is tiny and stunk like weed, all the customers instantly smelled it. When my son brought the package to the desk it was already labeled and had security stickers on it also had fragial stickers.They then asked him what was in the box and he refused to tell them.So the pot head kid began shaking the box.I have never been asked what is in a box ever at any UPS or Fedex location. The box contained a very expensive computer. I felt the place was very shady.And extreamly unprofessional. I have never been to a business where the workers a permitted to smoke weed at the front door. I will never go back
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February 2024 by Dale little
Always very helpful. They do everything for me. I love their helpfulness. I have never had a hard time there.
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December 2023 by Pedro Alvarado
Went in with multiple Amazon boxes and some confusion as I had multiple QR codes for returning these Packages. Samantha and Juan were extremely patient, funny when engaging in conversation, and overall helpful with my returns. Need more employees like them. Thank you Juan and Samantha!
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December 2023 by Kimberly Atkins
I'm there every week and the staff are always friendly and helpful. It's a small store that gets busy, customers can be impatient jerks but the employees do a great job. No complaints
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October 2023 by Edgardo
Their notary person here doesn't do apostille and doesn't even know what it is.I was also informed that UPS doesn't do apostille services.
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July 2023 by John N.
The employees were super nice and helpful. Came in with a bulky Amazon return without a box and they were incredibly helpful getting my return processed. Would recommend coming back for shipping.
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July 2023 by Valeria Magana
Bad attitude from the men that looks like he is Abric and the lady with blue hair. They are really mean and in front of the people they got mad at me for putting a piece of tape wrong. Really bad service and they look like they are really discriminated . Very very bad service and attitude, it’s not fair that they treat us like this.
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July 2023 by Karla Villeda
Bad attitud from the men thats looks like Arabic and also the lady the looks like him. They are really mean and in front the people they got mad at me for putting a piece of tape wrong . Really bad service and they look like they are very discriminated towards very very bad bad service , its no fair that they treat us like this .
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July 2023 by Louis Gomez
The front desk employee was friendly, the notary waited for me to get there , I got what I needed done , in and out no problem.
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May 2023 by Gaby Tolentino Hart
Don’t say you do international shipping if you don’t do it. I was trying to get some documents sent, then they told me (the girl) she couldn’t send any important documents. Because they have been having issues.Ok I am fine with that took the important documents out and decided to send just the paperwork that wasn’t so important I need to send some type of paperwork, internationally. No legal documents involved. The girl turned around and said “ I can’t do it”Waste of time, going in there. On top of that the girl is on her with her boyfriend or friend, about what they will be doing later on the day. So unprofessional!
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April 2023 by Juve C.
I have been visiting this UPS location for over 8 years to take care of most of my deliveries. Employee Brianna Gomez behind the counter is very professional and provides a positive welcoming service. She is quick and very attentive to answering any questions one may have. She even went above and beyond, quickly teaching me how to properly attach protective packaging slip sleeves to the boxes I send out.
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February 2023 by Rae T.
Very unprofessional. I booked my notary appointment online, but apparently we have to call in to book.. Why have this service online if our appointment doesn't go through? I asked the employee to please call the notary guy because he said he had just left anyway. Employees response "Eh I can call, but I don't really want to cause it's better without him here". I had to ask again to please call. I will never come back here. The service is always poor here.
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February 2023 by Bri Gomez
Great customer service attended me very well ! Can be very packed at times but employees where beyond nice an helpful
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January 2023 by J T.
I tried to get some documents printed here since they offer online printing according to store0885.upsstoreprints… and they are the closest place to me offering online printing. I've known this location has poor service but I figured whatever, it's just printinga few docs, simple, you can't mess that up right? I was wrong. I came in, waited forever while the lady at the counter took her sweet time and very clearly made the customer ahead of me feel d**** Then I told her I was there to pick up my documents that were due to be printed by now according to the receipt I was emailed. She tried to pull the same thing on me and make me feel d**** I showed her my online receipt for the service that shows very clearly that i ordered prints at this store, number 0885, at this address, and I had the order number available to check there system. Well this store definitely does not know how to work their POS system or update their info. Instead of trying to use the order number and get something done, the girl behind the counter just says "sorry that sent to our old email, I can't print that". So you're telling me I paid for your service, now I'm here standing in front of you with all the info, and you can't figure it out? You changed your email and never updated it online, you know the place where people would look for your email? You never setup email forwarding from the old email to the new one?This store is a bad joke, and should be avoided as much as possible. I wouldn't trust them for anything.
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January 2023 by L’ Silk
Went here for an Amazon return, Rosie was very helpful! I wasn’t sure how to do this since it was my first time. Rosie guided me through the whole process, she even boxed up my return for me! I will be coming again, it’s refreshing to see such nice people helping others!!