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July 2024 by Ana Ramirez
If I could give it a 0 I would. **THEY STEAL PACKAGES*** this not the first time I’ve had my packages opened and resealed to take what’s inside. The “manager” on the clock can’t ever do anything because they need the boss. Why are you the manager then???
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July 2024 by Shannon D. Nickolaisen
Staff is always friendly & goes out of their way to help. Definitely recommend this store for all your UPS needs.
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May 2024 by Diana De la cruz
You need to fire the guy joel. He gets at girl customers asking for social media or number. He hooked up with my niece and we found out he has a wife and a daughter
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May 2024 by Pedro Garcia
Called to find out if we needed an appt for livescan. Was told no appt needed. They close at 7pm. We hustled over from Ventura only to be told they closed the live scanning at 6:30. It was 6:40. Come on why couldn’t they tell us that over the phone. Wont ever go there ever again
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May 2024 by Stella Bella
Really nice staff. If there’s a line a moves quickly. This is my preferred UPS location.
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February 2024 by Atlas K9
I have been going to the Doris UPS store for about 4 years. I usually go about four times a week and have mailed hundreds of packages from there. Yesterday I went there and there was a young male outside the front door smoking weed it stunk so bad. To my surprise he went inside and went directly behind the counter.I couldn't believe he worked there.The store is tiny and stunk like weed, all the customers instantly smelled it. When my son brought the package to the desk it was already labeled and had security stickers on it also had fragial stickers.They then asked him what was in the box and he refused to tell them.So the pot head kid began shaking the box.I have never been asked what is in a box ever at any UPS or Fedex location. The box contained a very expensive computer. I felt the place was very shady.And extreamly unprofessional. I have never been to a business where the workers a permitted to smoke weed at the front door. I will never go back
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February 2024 by Dale little
Always very helpful. They do everything for me. I love their helpfulness. I have never had a hard time there.
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December 2023 by Pedro Alvarado
Went in with multiple Amazon boxes and some confusion as I had multiple QR codes for returning these Packages. Samantha and Juan were extremely patient, funny when engaging in conversation, and overall helpful with my returns. Need more employees like them. Thank you Juan and Samantha!
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December 2023 by Kimberly Atkins
I'm there every week and the staff are always friendly and helpful. It's a small store that gets busy, customers can be impatient jerks but the employees do a great job. No complaints
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October 2023 by Edgardo
Their notary person here doesn't do apostille and doesn't even know what it is.I was also informed that UPS doesn't do apostille services.
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August 2023 by Gabriela Flores
The staff is so rude. Won’t be coming back here.
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July 2023 by John N.
The employees were super nice and helpful. Came in with a bulky Amazon return without a box and they were incredibly helpful getting my return processed. Would recommend coming back for shipping.
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July 2023 by Valeria Magana
Bad attitude from the men that looks like he is Abric and the lady with blue hair. They are really mean and in front of the people they got mad at me for putting a piece of tape wrong. Really bad service and they look like they are really discriminated . Very very bad service and attitude, it’s not fair that they treat us like this.
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July 2023 by Karla Villeda
Bad attitud from the men thats looks like Arabic and also the lady the looks like him. They are really mean and in front the people they got mad at me for putting a piece of tape wrong . Really bad service and they look like they are very discriminated towards very very bad bad service , its no fair that they treat us like this .
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July 2023 by Louis Gomez
The front desk employee was friendly, the notary waited for me to get there , I got what I needed done , in and out no problem.
