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November 2023 by Gerardo Magaña
Terrible place to live. First of all we had multiple cases with the pipes bursting and flooding our apartment. Each time they came to "fix" it, it would just break again in a few months. The only reason they moved us to a different unit was because I had a newborn baby and told them this isn't good for my child's health. When they moved us into a new unit I had to sign a new lease. They tried to jump the rent price up from 1750 to 2200. Then on top of that somebody broke into most of the storage units where the car ports are. They did nothing to fix the problem. No check in or anything. I had to contact them in order to fix the storage unit when they were well aware that almost everybody's unit was broken into. Then when I decided to move out they threatened me with collections for my move out glfee. I was working with them to get an accurate number and the property manager said I have 15 days to pay the move out fee. Please find a different place to live because these people will give you a headache while living there.
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November 2023 by Kimberly Layton
Was visiting friends and it was fine. Nice apartments for individual who need affordable rent.
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October 2023 by Sandra E
I just would like to share as a resident how well apartments are kept with staff volunteering their time as well getting on property to work extra to maintain property along with having respectful contractors who do such an amazing job! They have done so much to the property being under new management landscaping is amazing to paint to new laundry depositing machines pool well taken care of to their main priority being residents being happy. Such a great management team- doing what they can to keep residents happy and feeling safe! Maintenance team is so amazing I’m happy and content moving here with my two children- such a beautiful productive supportive office team
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September 2023 by ARMY
The place needs serious landscaping there are landscapers here almost everyday yet all the bushes are wild and overgrown trees (this could've been a serious issue when we had a hurricane in the area as addressed in their email to each resident) but they can't maintain or clean any of the landscape you walk around and sometimes the bushes will smack you and these whole poll area has nothing but trash from the trees and it covers multiple apartments sunlight. If the landscapers aren't doing their job get new ones because at the end of the day if the managers simply walk around they'll notice they haven't done a thing this leads to more things to clean and upkeep if you fix the main problem these overgrown plants you'll lead to less clean up and less insects in the pools and on the terraces and in buildings I keep finding giant brown spiders.I also feel like they make a large show of things without doing anything they had an inspector (we didn't ask for them) come and check if our home had a pest problem. They didn't say anything after and but we keep finding termite p**** I honestly like it here but maintenance is a huge issue.
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August 2023 by Phat L
Wouldn't recommend these apartments. They are old fashioned and have the popcorn ceiling. Low quality carpet and paint. Outdated fixtures, everything is from the late 1970s. The washing room washer and dryers are always broken and never work, same for the BBQ. The water is constantly shut down for repairs like 2-3 times a week. These problems have been going on for years and years, management simply don't care. They are running a slum and over charging with no value provided.
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February 2023 by Irene Gonzales
Couldn't have asked for a better experience. Looking for a new place can be tough and stressful. The unknown of where you will be able to find somewhere and would it be in a timely manner. I had a few bad experience until I came across The Timbers and the agent in the office named Alberto! He was courtesy, fast and efficient. Customer service was impeccable! I appreciate the AWESOME customer service!
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January 2023 by Julian Lucero
Great place to live great family living very well kept great great staff n very great manager very well respected very polite friends to others manager very well kept great locations for your shopping experience around the timbers
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January 2023 by Sarah Bernhardt
Please take good care of this place the management is respectful and good price
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December 2022 by Ray M.
I gave them a 1 star because I've called in about my broken bathtub nozzle over a month ago, I called back and confirmed it still hasn't been fixed, they said they will notify maintenance to get it done that day. the nozzle still isn't fixed and now the office isn't even answering their phones. I called all day throughout the day and no answer. I even gave them permission to enter the apartment to fix the nozzle. if they can't fix something that's been requested to be fixed over a month ago, are they really reliable?
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November 2022 by Jay Tatum
Mice all around the office area openly. Have seen them during the day as well. Office needs to do more.
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September 2022 by Martha Solano
Living here about 2 years and one of the major issues is parking.
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March 2022 by martha
I have been living in these apartments for about a year. We pay 1,700 for a one bed room and one parking space.Parking is one of the biggest downsides of living here. There are multiple parking spots near my apartment. Yet the spots are taken by cars such as this one below. This car has not moved for about 2 weeks. I have tried to contact the city and management with no luck. This area is not safe for anyone to be walking alone at night.I don’t recommend anyone live here unless you are one single person with one car.Maintenance has also entered my apartment without permission. Once while I was asleep and the second time when I wasn’t home.
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February 2022 by Corey Naylor
Do not live on the bottom floor it should be illegal how loud the floor/ceiling is. Parking spaces are too small for an average sized suv and neighbors are loud and rude. Definitely not signing another lease!
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December 2021 by Jassmine C.
I currently live at the timber's and I cannot wait to move out after a year, just found out our apartment has TERMITES all over the place, My bf contacted the office and they said they would come to check it out. Never came even though we have a 4 month old they did not care. I also recently lost my cat and I put up posters to be able to find her. Talked to the maintenance workers if it was okay to put them up a day later they were all gone, I put one on my door and was also taken down. Completely disrespectful, asked another maintenance worker (bald didn't get his name) said he took them down even though the office and other workers said it was okay. Please do not move here, planning on moving out in the upcoming year.
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June 2021 by Ricky S.
Actually should be a ZERO STAR Family and I were living on apartment for 1 year. Bad management! Report Issue Multiple times. 1 person in the office always has a bad attitude and her name is Angie and she does not know what is doing and talking about. Especially, the Claim Management!! my vehicle was hit by the dumpster door and paint was in my front bumper and send email and image and it been couple months and still no reply and wont even call my personal cell. Especially every week they have maintenance that interrupt people in the apartment during the week. Notification only get posted the night before the maintenance. They changed utilities management without notification, price went up than it was previously and again my luck I always end up talking to Angie from management that say "Oh call that other company," and when I call that company they point me right back at the management. So they both pointing finger and don't know who is really responsible to what their jobs are. We got into the apartment cockroach all over the apartment and I report it and no one even check on it, so my family just end up dealing with it and having to kill it as we go. They don't follow there own rules, other tenants just let their dog poops stay on the grass, Maintenance don't even tell them anything, Pools getting clean when it not needed like when it rains or when winter season, not when tenants actually using it.
