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February 2024 by Jay Fang
Staffs are easy to work with. Lots of products to choose with reasonable prices.
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February 2024 by Alan Wedemeyer
Super helpful in my selection of flooring and above and beyond customer service! Highly recommend them
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February 2024 by David Enriquez
They had exactly what we needed for stair noses. Enrique was very helpful with helping us decide which adhesives would be best for our situation.
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February 2024 by Martha Garcia
Large selection and reasonably priced
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February 2024 by Sylvia Rocha
Enrique was very helpful, would definitely recommend them! We were unsure of what we wanted and kept going back and forth. He gave us his honest opinion. Can’t wait til it’s all put together!
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February 2024 by Lenandjenn Chan
I’ve order the flooring from Orlando florida. Enrique was very professional and personable helping me every step of the way. Shipping including tracking and everything arrived well wrapped and protected. Very impressed with the service. Definitely recommending this company to anyone. Keep up the good work!!
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February 2024 by Gerardo Landeros
Excellent customer service and great selection of flooring at The Flooring Factory in Oxnard! Enrique went above and beyond to help me find exactly what I was looking for. Enrique is very knowledgable as he helped me understand what type of flooring would fit best for my situation. He helped me compare different options and made me feel confident in the type of floor I ultimately ended up choosing. Without a doubt I will be returning here for any of my future flooring needs.
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February 2024 by sarai Arreola Laguna
BEST EXPERIENCE!We bought a fixer upper and slowly remolding our home. We met Enrique on our first visit and went home with some samples. After a few months we came back and had changed our mind after seeing their TikTok videos. Well Enrique remembered us! He made us feel comfortable and not once did we feel rushed. Again we came home with our samples and finally picked one. Purchasing was a breeze. We got our floors installed by their preferred installers and it was a great experience. Finished in two days! When I needed a extra box a quick call and Enrique was able to get us a box ready and loaded in my car. I can’t speak more highly about this company and their staff. We appreciated the fact Enrique remembered us and really made sure we felt comfortable with our purchase and answered any questions we had.We have received so many compliments on our flooring and will do business with them hands down! Thank you again.
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February 2024 by Antonio Castaneda
Got great help from Enrique. Very knowledgeable with the different materials and explaining the pro and cons.
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February 2024 by Larry Trager
The team at the Flooring Factory were extremely helpful and the price was truly a discount. They quickly fetched or cut all the samples of vinyl plank flooring that we wanted. Their stock is huge so they had almost every sample immediately. When we honed it down to one style that we were pretty sure of, but not positive, they gave us two whole planks to take to our home so we could be absolutely sure of the look. That was so generous and beyond what we could have expected. Regarding price, our flooring was over $1 per sq.ft. less than the manufacturers online price and that was before the manufacturers $199 shipping charge. Our savings was over $700 and we conveniently picked up our planks at the Oxnard store. Excellent customer service is the theme at this store. It didn't matter who was at the counter or who picked up the phone. They were all cheerful, helpful, answered all our questions and did everything to make our selection and purchase effortless. We highly recommend the Flooring Factory. By the way, the photo is of beautiful McMillan Nostalgia vinyl plank.
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February 2024 by Anabel Garibay
Thank you Enrique for such great customer service. Will definitely come back and highly recommend to friends and family!
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February 2024 by Andrew Bruininga
Very helpful staff. A lot of stock, and quick loading service.
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February 2024 by Valerie Alvarado
Enrique was super helpful and went above and beyond to get us the flooring we needed. He was prompt and attentive to our needs, and was thorough in explaining the process to us. The online order process was easy, too. I highly recommend The Flooring Factory!
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February 2024 by Jesse Ramirez
Extremely happy with the purchase from the flooring factory in Oxnard! Guys are knowledgeable and willing to help guide you on any purchases. Thanks ?
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February 2024 by Johanna Cajulis
The Flooring Factory of Oxnard and Tru Installation were incredibly professional and provided exceptional service from start to finish. Their honest recommendations and guidance made the entire process a breeze. Not only did they do an amazing job on the original project (which included the living room, dining room, and curved staircase), but they were also able to accommodate the entryway foyer and upstairs hallway. Their work is exceptional and they completed the job in a timely manner during the holiday season!! We absolutely love our new floors in NIOBE and highly recommend them for all of your flooring needs!