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July 2023 by Vic Cards
The Manager in this metro is so nice, helpful and professional. Do not go to metro at A street by the post office or the one next to me.shrimp on savers unless you want to have a bad experience.
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November 2022 by Angelica Martinez
I love this Store. They already know what I need for my family & always offering me ways to save $$ and/or upgrade. They may not have everything in stock but for me it's worth the wait for their experience & hospitality!
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July 2022 by Alma Gonzalez Gonzalez
Very good service thank you
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July 2022 by Noemi Lopez
I didn't like the attention that the staff provided so much, I couldn't find help with what I needed
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June 2022 by David Mutt
Worst policy and service, they take items like the charger, to sale it to you separately, If you decide to cancel your transaction. They will not give you full refund, even with the receipt on hand. Managers are rude, disrespectful, no People skills and being truthful, is out of the door, if you complain to the Manager, she'll call the cops and give her laying version to the officer.SO DON'T FAUL FOR DISHONESTY AND OVER PROMISE, COMERCIAL BY METRO,T MOBIL --------0 STARS--------
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October 2021 by S Ford
I have been with metro since 2018 and today I had the worst customer service!! Celiaa... was so rude and unfriendly. When I told her i wanted to pay with debit and not credit. She said you have to wait 60 sec to use credit...and when the transaction was done she threw the receipt at me and when i asked her why she did it she said" because i dont like your attitude" I can not believe how Celiaa thinks she can speak to vslued customers this way. So dont ask to pay with debit you might get your recipt thrown at you.
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October 2021 by Troy M.
I just had a experience with an employee Celiaa when trying to pay my cell phone bill first I must say she was already belittling one of her co workers I guess she was displaying her dominance. But back to my problem she got upset because she didn't know how to use the debit card reader and threw my receipt I told her next time hand it to me she replied I don't like your attitude that's why I threw it! Only thing I can say is you need God in your life if you don't like doing your job you you should quit! I hope your boss sees this!
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July 2021 by miguel rodriguez
Excellent service, very helpful staff!!
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October 2020 by Eduardo R.
Scammers. If any of you feel like you've been scammed by this specific facility only, we should gather and sue this place. It's not fair for anyone.
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September 2020 by Ed Soria
I originally bought my phone here. But anytime I went back to ask for help, they only wanted to sell me a new phone. So I went to the store on vineyard and they answered all my questions and fixed my phone. Since then I've been back to vineyard several times, and always very helpful. Going in today to buy a new phone. I refuse to go to the Fremont store , even since its only blocks from my house. No thanks
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May 2020 by Karen A Johnson-Chevalier
affordable pretty good service and they haven't raised my rates thank God
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November 2019 by D.k. K.
You have no time for customers? Your music is too loud? You told me to go away? Customer service from South Africa just stalls? You told me to go away? Where can I get my money back? Your service crashes all the time. South Africans don't understand english? Money back!
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August 2019 by Aknomics
The shop attendant herself didn't know the plan details she was talking about.I ported into Metro based on what she had told me but I completely regretted it later after seeing the bad and expensive service.
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July 2019 by Aknomics (Ak)
The shop attendant herself didn't know the plan details she was talking about.
I ported into Metro based on what she had told me but I completely regretted it later after seeing the bad and expensive service.
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July 2019 by Vinceoh
Maria rushed me out the door and didn't even let me apply for payment plan. Go early.. She'll lock doors 20 min before actual closing time.
