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January 2024 by kings body shop collision repair
I up grade my cell I paid regular price at desk was$ 99 total price $180 for a Nokia c210 32 g regular price $99 at best buy!!! scammers !!
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September 2023 by Maricela Ramos Ramirez
The boy who helped me was very kind.
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September 2023 by leonardo garcia
Very bad service...they made me wait almost 40 minutes and in the end they did not attend to me and I just wanted to pay my monthly bills...and the girl who was there today, Friday, November 25, was only on the phone talking to her mother...and at In the end I turned around and left that store... this store is not interested in serving customers or users well...
Terrible service...
They don't deserve any stars.
I hope metro takes action on the matter...
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January 2023 by Belinda Jimenez
I’m trying to pay my phone bill and this rude lady that works there is charging me more than what she said in the beginning and she was being super rude now I feel uncomfortable to go pay My phone bill since I’m paying in cash she is charging me way more than she has too
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November 2022 by Ingrid Castro
you pay for the price but great help
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September 2022 by Irvin Santos
Very bad service! Today I went to fix something because I was paying for several devices and today was the day they would have to reimburse me and lower the rate for the devices. We had a contract for such and such a date and today was the date and it turns out that due to the ineptitude of the workers They gave me another date that wasn't.
They didn't refund me anything and they didn't lower my rate! And it wasn't even my fault and they didn't know how to solve anything for me and I had to pay a large amount month after month ?
I didn't sue them because I don't have time! Today I am changing company. That nasty...
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July 2022 by Janeth Flores
I should have read the reviews before walking in here, what a waste of time. Walked in trying to buy a new Galaxy A13 supposedly $129 for upgrade, total after fees $240 when I asked what fees the rude rep said its fees plus tax… I said Oxnard tax is 9.25% where is the rest coming from? She continues with fees. She sounded ignorant so I called another location and was quoted $170 with connecting phone and tax! Thats $70 dollars I saved. Dont get scammed, shop around and go elsewhere.
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September 2021 by Guadalupe Alvarez
For two days I bought a phone and it went wrong and they didn't want to change it because it was a final sale and they didn't tell me very bad service with those who are there on Saturday and Sunday morning I don't want to go to that store and I have to stay with a phone that doesn't work and I don't like it, don't go to that store
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September 2021 by Marisol Neponoceno
A certain Michel treats the people who come there very badly, disgusting person.
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September 2021 by A
After some unexpected charges from sprint we decided to try metro, Vivian walked us through the whole process and explained everything
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September 2021 by Leonel Roldan
Very bad customer service
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September 2021 by Jose Garcia
They don't work. The fat woman who was there on Sunday morning didn't want to help me. They took away my internet and she didn't even want to check my phone. And she told me your phone number is the one that doesn't work. We can't help you here
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February 2021 by Alberto M.
After some unexpected charges from sprint we decided to try metro, Vivian walked us through the whole process and explained everything
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January 2021 by loren maldonado
went to this store with a huge problem and very upset for it, but yobana was very kind and understand my issue she help me a lot im very happy with her customer cervice ! definetly my go to store thanks for the exelent cervice girls :)
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January 2021 by michael ramirez
I'm about to go to the metro store to get the run around like always. I'm having a lot of issues with my phone since July of last year and they want me to bw without my phone for 2 weeks to figure out the problemi I have insurance ony phone and they dont want to guve me a new one. So yeah MetroPcs sucks after this, I'm changing phone carriers
