MAC Cosmetics at The Collection at River Park in Oxnard provides outstanding and knowledgeable customer service. Staff members are described as kind, patient, sweet, down-to-earth, and professional, often going above and beyond to help customers. Artists take considerable time to assist, searching the store for specific products, suggesting excellent replacements for discontinued items, and expertly matching shades. They are also very informative about products and the rewards program. The service is exceptional both in person and over the phone, with staff proactively contacting other stores nationwide to locate rare inventory for customers. The team's skill and efficiency with makeup application are also highly praised. The store offers best-sellers and new must-haves, with suggestions to return for seasonal collections. Services include free one-on-one appointments with an Artist, Buy Online Pick Up In-Store, and Same-Day Delivery.
