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August 2023 by Tracey A.
i have had a storage here for 17 years and i received a letter today stating I had $65 due on my account. I called and spoke with Debbie (she was rude) and found out that rent had been increased in July by $5! I have never been notified and only received a voice mail on August 16 only to state. that I needed to return a phone call to Debbie. well I tried 5 times that day having to leave a voice mail. she never phoned me again until today. $65 due to late charges on a $5 a month bill increase that I was never informed about until today! VERY POOR CUSTOMER SERVICE. I WILL BE VACATING MY STORAGE. I will not do business with Esplanade Storage any longer. she would not give me her supervisors name or how I could reach them. I did ask her to please have them call me. no call today! unit C094i also, just found out today that the previous managers Bill and Karen no longer are there due to Karen passing away in June. RIP Karen! Bill and Karen knew how to take care of their customers! Going to miss you two!
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August 2023 by Joe Vaccaro
It is a good storage.
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January 2023 by Rafael Lopez
Worst Storage units in the city
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October 2022 by Harley Dirk Burnett
Good spot
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April 2022 by Veronica B.
After a week of calling and leaving voicemails, someone finally answered. She was so rude. I asked if she had a certain size unit and she replied no. I asked if she had anything similar she said no. I guess she doesn't wasn't business. I told her that she was unhelpful and hung up.
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June 2021 by renee vodak
One of the staff here is so rude I was at more storage rearranging everything because it was all a mess for about four hours which you could clearly see on the camera I was moving back n forth taking stuff out then towards the end I was on the phone just talking on my phone the the lady who works there asked me was I living sleeping in there in my storage how rude she is obviously she don't like me to insult me like that not a friendly atmosphere I don't recommend
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April 2021 by Courtney Beech
Great place to get a storage unit,clean area, friendly customer service, all around respect to this Storage unit place.
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April 2021 by Wertia Dreams
Family friendly
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July 2019 by Robert F.
My truck battery died I went to the main office and asked the lady that work the front desk by the name of Debbie to help me with the jump. She smacked her lips as she ate and smiled and said I'm not using my car to help you I don't want to help you. I pay $140 a month to keep my storage here and to be treated like that it's sad!!
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July 2019 by Jim Davis
Karen and Bill are the best! They ensure the place is secured and keep everything upright and in order.
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June 2019 by Karly Allen
Bill and Karen will take care of everything to do with your storage needs. Great business.
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May 2019 by Eddy Gonzales
PERTTY DECENT STORAGE FACILITY.
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September 2018 by Bernard Jones
They have been very good to us.Honest people with a caring and thoughtful consideration for humanity and do their job at times going the extra mile.
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April 2018 by Pamela Slason
Karen & Bill are very friendly people & great managers! The facility is safe & clean. We have rented a few different sized units here & Karen has been so helpful during some hectic & confusing times, helping us figure out the best options for our needs! We will always use Esplanade Mini Storage when needed & recommend it to everyone.
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October 2017 by Christine Maxwell
Very clean, very good service
