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September 2024 by Jaime Luna
Good afternoon, I just want to give my opinion about the treatment you received today in my purchase of my car. Mr. Javi treated me extremely well and helped me with great kindness and was very friendly to us. We were very satisfied with his help and I will recommend him with my family and friends. Thank you
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September 2024 by Blake H
The dealership service department is a very important factor for me when purchasing a vehicle. I take all our vehicles for service, repairs, tires, brakes etc to be done at the dealer. We’ve had 2 Toyotas at DCH and have spent over $13k at the service department over the last 10+ years. A few things that keep me coming back is techs that know Toyotas using quality parts, competitive pricing, and the service staff’s recommendations for repairs have always been with the highest integrity. Never pushing anything!
Can’t recommend DCH Toyota service department enough in fact I’ve told other dealers about the experiences I’ve had at DCH.
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August 2024 by Kirk Cederlind
My wife and I had an excellent experience in working with Javier (Sales), Angel (Finance), and Oscar (Manager). They were wonderful people.
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August 2024 by Rostik Rostik
I absolutely do not advise anyone to go there! I asked the consultant for a full diagnostic, whether it would include suspension and a hybrid battery, to which he said yes! In the end, they only checked the tire pressure and pads for $210! To my question, why is my Prius running low in the last month became 34mpg instead of 45mpg, the answer was brilliant “that’s how it should be”!in the suspension, I myself know the problems that need to be changed, and their master said that everything is fine there, that most likely this ****** didn’t even look there! workers ********
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August 2024 by NERRISSA JANE PINTO
I recently purchased my first vehicle at Toyota of Oxnard, and I couldn't be happier with the experience. Francisco was incredibly helpful throughout the entire process. Even though I was buying a used car, it was in excellent condition, just as promised. The staff was friendly, and the entire experience was smooth and stress-free. I highly recommend Toyota of Oxnard for anyone looking for a reliable car and great customer service!
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August 2024 by donna mcguire
Great experience from All the staff. Energy is dynamic and feels is confident. Service and sales were quick to explain all the new gadgets. Love my new truck. Thanks DCH.
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August 2024 by Joseph and Mellisa Ruiz
They lie and do t honor there word. I was told they would mail me my 2nd key. No response for for 3 months and the manager won’t honor it. Plus it seems like everyone just naturally has a bad attitude. The fact I drove 2 hours away to get the vehicle I was wanting. Love my vehicle service and management sucks
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August 2024 by Rick Larsen
On our trip from Long Beach to Santa Ynez our truck broke down in Camarillo. We had it towed to DCH Toyota in Oxnard. There we were greeted by Daniel Furino with a warm handshake and a smile. He took amazing care of us through the entire process of getting a rental and repairing our truck. Thank you Daniel!
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August 2024 by Martha Trejo
As a single mother of two This has been By far the best experience I’ve ever had at any dealership. Before coming to Toyota of Oxnard I tried to get a better deal with Santa Maria and San Luis Obispo but it seem all they wanted to do is sale! Im really impressed by the integrity of my salesman Paco and Christian Medel and Christian Ayala the 3 of them provided Exceptional customer service from start to finish!
The team went above and beyond to meet our needs.
Smooth and efficient process, with no pressure or hassle.The sales and finance teams were incredibly helpful and responsive.
I felt valued and respected throughout the entire process.
The dealership really exceeded my expectations in every way.
Professional, courteous, and prompt service – I couldn't ask for more!
I can’t stress this enough My salesperson, Francisco “Paco” was incredibly knowledgeable and helped me find my Dream vehicle for needs.
The finance team Christian Medel and Christian Ayala worked with me to find a payment plan that fit my budget.
I will never go to another place!!!
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August 2024 by Matthew Maulding
Jack in service has got to be hands down the best service advisor in California, period. He is 100% honest and will not push service unless it’s critical.
I used to work in the auto industry for over 10 years, although I rarely divulge that information when going into service centers so I can get a better gauge on their honesty, and he did not disappoint.
Not only that, but he treats you like the best friend he hasn’t seen in years, and it feels genuine. He has gone above and beyond for me many times, and makes it seem like it’s nothing. That’s being humble.
YOU WILL NOT BE DISAPPOINTED WITH YOUR SERVICE IF YOU WORK WITH JACK, I PROMISE.
10/10
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August 2024 by Maria Viramontes
Staff is very courteous and professional. Everything thing was clearly explained. The maintenance on my vehicle was done on a timely manner.
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August 2024 by Wade Dixon
Flew from Texas to buy a truck from them. Handled all the paperwork online, and Francisco answered any questions I had. Truck was exactly as pictured, it was fueled up, washed, and ready for me. I was on the road home within 30 minutes.
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August 2024 by Angel Monsivaiz
Withholding refund check. I traded my car in at another dealership and canceled my extended warranty I purchased with it at Toyota of Oxnard May 9, 2024. I was told 7-10 business days and a check should be issued. We waited. Waited. Almost a month we call back, they said it was on CNA National Side. We contacted CNA National and they stated it has been canceled and the refunded amount of $1,895 was sent to the dealer and canceled as of May 9, 2024. We are now July 9th , two full months later, still no check. We have called countless times and it's being handled and handled but nothing. Then was told it was because of the whole CDK shutdown issue. Yet that happened June 19th when CDK went down still a whole month and 10 days after our request to cancel was placed and should not have effected it. We provided proof this morning via email that the car was traded, date, and the finance company already has been paid off and is also issuing us a check of $76 for what we overpaid. Yet we keep getting pushed behind at this dealer of our $1,895 check for our refund. Tired of the wait and run around. We have canceled others before with zero issue and checked issues directly to us less than a month. Still waiting.
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August 2024 by Alejandra Delgado
Everyone knows their stuff... very helpful so happy we came here.... I recommend to go with Alex and crod
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August 2024 by Jade Macias
I came to DCH Toyota of Oxnard feeling pretty worried. Advisor Jack Martz greeted me like family, reassured me and help figure out the best approach to maintaining my Toyota Corolla
Jack has helped me rent a car, has treated me like family and taken care of my car and my daughter’s car. Upon return Jack made sure I understood everything, and felt 100% secure before hitting the road. I always feel confident that my car is taken care of by Jack Martz . He always gives his all, above and beyond. That’s one of many reasons I continue to come back to Toyota.
I can't say enough about my experience...this is why I proudly choose Toyota again and again. Professionalism, quality, and customer service remains unmatched.
