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December 2023 by Cecilia G.
Merchant window is opened for everyone, so if you send an employee to get change. They will have to stand in the regular line like everyone else.
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August 2021 by Ismael Z.
Did not have a good experience. By the time I saw someone they were very rude, I'm currently looking for a new bank.
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June 2021 by Gihad M.
I would give less if I could one teller no one wants to help stating that's that's all they have no customer service what do ever they eared the stars they have now
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March 2021 by Felipe E.
Not happy with the problems I have with Bank of America and EDD. Had money stolen out of Bank of America. And they haven't resolved the problem getting my money back from them. I wouldn't recommend this bank for banking.
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May 2020 by Jackson S.
Horrible Bank. Will not honor checks written from their institution. If they do they want to charge you a fee. The principal of a check is obviously not understood at this location. All banks are pretty much no fun to deal with but B of A is by far the worst. Go to a credit Union they are much better.
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November 2019 by Nelly S.
Avoid this bank at all cost. Customer service is horrible and the lines look like you just walked in Black Friday! Waited in line for 20 minutes to be redirected to another teller. Just save your time and go to another bank.
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April 2019 by Gabriel I.
Horrible service, even if it's not busy everybody seems to be on break and they estimate 30 minutes to wait to see a guy on the table but it takes more then an hour or more, people don't seem to care.
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January 2019 by Chuck H.
Worst bank I've ever been too very dirty ,very old bank,people working at this bank are all rude not helpful at all make people feel they are better then you.
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January 2019 by Diego H.
This is probably the worst bank ever. Came in to cash a few checks and made me wait for about 20 minutes because they needed to "verify" the checks ? Ive been to other bank of america locations and they cashed them in a heart beat. Would give them no starts if i could
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July 2018 by Javier Z.
Very understaffed. Parking horrible. Expect to wait hour to speak to a representative.
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April 2018 by Cynthia M.
This is the worst Bank of America. For the third time they won't cash and deposit my check. I'm very sure it's because it's the center of Oxnard. If I go Camarillo where I live and the people of the bank know me they always cash and deposit.
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December 2017 by J.M I.
Every time I go to Bank of America to cash a check. I get attitude from them. And this one is no exception. Same. Yesterday I went to financial credit union to cash a check. Big difference. They are very nice. But with Bank of America every time is the same. Plus they make me wait almost half hr to cash a check. Plus long lines
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December 2017 by Lonnel J.
First word that came to my mind when I walked into this branch: Diversity, or lack there of. All mexican personnel, all Mexican clientele... is this the Spanish branch? Service was horrible as I was looked at immediately as if didn't belong there. Should be more diverse in there hiring here; very uncomfortable.
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August 2017 by Adriana A.
I have been a client for Bank of America for so many years. I have never had a bad experience until the last two weeks I went to pay my credit card and I had it 400.00 on 20.00 dollars bills I ask the teller if he can exchange my 20.00 for 100.00 bills. I only took from him my statement from my credit card and the proffer that I pay my credit card . I don't recall getting my money back. I left I went to see my mom I left my purse in my car lock in. After I went home I went to get my money out of my purse I am going crazy looking for my money I could not find it . I went back to the bank At 4:45 pm i explain to the manager what happen and her answer was I am sorry if you left it on the counter is not are responsibility I ask her if she can check the cámaras maneger told me the cámaras only can see your face and the back of the tellers. I ask to speak to someone else . I told the other manager I have been with the bank and I have never had it a problem like this and I told her I am not lien and she told me my teller Adrian is not a lair he is been working with us for a year. I did not got good feeling from her So I went to make a police report since then I have not hear from no body . It is so sad because I work so hard to make my money to lose it inside the bank. This bank it is ease target for the robbers and the tellers because they don't have cámaras looking at there hands and also there is no manager walking behind them. The next day the female manager call me to let me know the Adrian close his box he did not have extra money and I told her it was an exchange on money it was not registered I thrust your teller I give him my money 400.00 on 20.00 dollar bills this is why I ask you to look at your Cámaras and she told me I need a police report And i went to do a police report. I will never go back to this bank 1855 N Oxnard Ca 93030 For two reasons: One manager attitude Second they don't care about the client, by no one calling back to let me know what they found on the cámaras is not good and I give them a police report. BAD , BAD , EXPERIENCE And my money is gone !!!!!!!!!!!!!
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August 2017 by Robert C.
Worst service ever!! Waited to cash a check and waited for 45 min!!! Had me sit down in the lobby and forget about that!!! B of A sucks!!!
