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March 2024 by Dawn Robinson
Great staff & fantastic rental
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January 2024 by Robert Villegas
Rude customer service. Can’t trust a business who treats customers like scum. RENT FROM SOMEONE ELSE.
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December 2023 by James Read
Avis Airport personnel are the best, especially Denise and John. Efficient, accommodating, and they are proficient with the system to get you out and in very fast.
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December 2023 by Edgar Tapia
I've rented from here several times in the past and they never seem to give me the vehicle type that I selected in my reservation. I've selected full size SUV's but they would provide me with smaller crossovers at the same higher price of the SUV. For this reason I recently selected the smaller mid size sedan only to find out they "upgraded" me to a bigger crossover, no big deal right? Wrong, they ended up charging me the difference for the bigger vehicle in the end without letting me know! Don't rent here.
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August 2023 by Jess B
I rented a one-way from Oxnard to LAX. The service representative was extremely Positive, asked me how my day was, you could tell she loved her job. I requested a car type an she made it happen. I commend her and she was the best part of my rental. I regret that I forgot her name but hope she is recognized by her supervisor. The Camry was clean, ran well and everything went well. Thank-you Avis.
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August 2023 by iris morales
Never coming here to rent a vehicle. Vehicle was filthy, not sanitized and smelled disgusting. The representative didn’t bother coming out to inspect vehicle with us when picking up, guess he knew what he was giving us and didn’t want to hear it. Unfortunately we were running late to our trip so we didn’t go back in to express our concern. When we dropped off we did bring it to his attention, no comment or apology out of him. Will never rent a vehicle from Avis, first time and my last. If I could give 0 stars I would.
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August 2023 by MzElze
Always a pleasant experience when I rent with Avis. Staff is accommodating, helpful and friendly. AVIS is my go to car rental agency.
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August 2023 by KC Hollis
My husband and I were desperately looking for a car rental after the Hertz location on Auto Center Drive (now closed, I guess?) called us close to 6pm on the evening before the morning we were supposed to pick up our rental car - which we'd already reserved and paid for - to tell us they didn't have any cars! Lucky for us, this Avis location was open the next day (other rental car locations around us weren't) and we reserved a car with them. Every aspect of the transaction was smooth, easy and professional, and the customer service was excellent and friendly! Yes, their office is just a trailer in the parking lot (not the best ambience or presence) but I think efficiency and effectiveness are much more important considerations. Highly recommended!
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June 2023 by Nestor Fajota
Friendly customer service specially at the Port Angeles location who helped us change the rental vehicle when the first vehicle suffered a left rear wheel flat tire.
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May 2023 by Rand Milone
I have a corporate account with Avis, preferred status. I tried to rent from LAX and they didn't have any cars. Then I went to their sister company Budget and got a car, one day rental from LAX to OXN and they charged my corporate account $101.00, which included a $50 dollar one way fee. No need to gouge your corporate clients Avis. May never rent from Avis again if they are going to treat their corporate, preferred clients like this.
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May 2023 by Kayshon Lee
Denise is one awesome woman! Very respectful helpful and sweet as a jelly bean! ?
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March 2023 by Lynda O.
Always a pleasure doing business with them. Great customer service and never had an issue with their vehicles.
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March 2023 by Debi Herrick
Horrible customer service! We had the worst customer service with John, we had to have road side assistance because the car they rented us had holes in the tires and bald. ( make sure you check the tires when you rent from Avis) so on our vacation we wasted they whole day waiting for them to get us a different car, long story short, we had to wait tell the next day. We showed up at the Oxnard rental to pick up our replacement car and John told us he had no cars for us, and he wasn’t planning on getting one! He was the meanest man I ever in-counter with a business I’ve ever had! We had prepaid for our rental and I had set it up with roadside assistance to get a car from that location!I will never use Avis again and I’m going to tell everyone that will listen to not rent cars from them! The picture attached is the tires that was okay with them to rent to me!
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September 2022 by L M
Terrible customer service, insolent and discriminatory, the car was dirty, gas was low, no proper checkin and check out, no receipt I was charged a $30 fee without my knowledge. The Oxnard Avis/budget location went downhill since the pandemic and since Hertz the competition left. A serious training or layoff is needed at this location. What a shame!
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July 2022 by Alex M
Terrible customer service, insolent and discriminatory, the car was dirty, gas was low, no proper checkin and check out, no receipt I was charged a $30 fee without my knowledge. The Oxnard Avis/budget location went downhill since the pandemic and since Hertz the competition left. A serious training or layoff is needed at this location. What a shame!