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March 2024 by Janis Q.
The store worker was very helpful with my inquiry. He went above and beyond after searching the part on the computer, he physically help me pull out the part and even installed it for me. I asked if I can apple pay or zelle or venmo or cashapp him a tip and he politely refused.
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February 2024 by Rosy Perez
No comment
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January 2024 by Em Tea
Helpful service parts were in stock no complaints
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October 2023 by Bob Honore
Great service and parts availability. I ordered the part for my car and it was delivered from their hub to the store the next day. If you need a hard to find part for your car, AutoZone is the place to get it.
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October 2023 by Richie G.
Not impressed at all there's honestly the real reason I don't go back here for like years. If O'Reilly doesn't have it..Go to Napa I won't use AutoZone anymore why because most the stuff sits on the shelf for years and doesn't work and when you try to take it back the same day because when you're in the parking lot testing it out, not working, they do not honor their own policy or taking their faulty equipment back or at least exchanging it dude said he couldn't give me a refund if it was open damaged are used. No problem I took back everything I bought that day and went to Walmart for my fuses worked like a champ and next day stopped by napa to pick up everything I brought at AutoZone NEVER AGAIN. Thank you no thank you everyone from what I know NAPA in O'Reillys honor their faulty equipment, and will take back or replace.
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September 2023 by Laura Alvarez
Brittany and Areli were amazing. I got a new battery for my car and I know nothing about cars so they kindly told me that they could install it for me. Brittany was teaching Areli how to do it and I was learning in the process too.Fernando came out to yell at them saying that only one of them could be out and the other one needed to come back inside asap to help him. ( by the way Areli was out because she came to bring the correct battery since the guy that ring me up had send Brittany the wrong one).He continued yelling and harassing them demanding they stop what they were doing to go back inside to help him because according to him he had a long line.Not only did he come back 2 minutes later to continue yelling but he pulled out his phone and took a picture of them after saying “I tried to be nice”.The ladies worked fast and efficiently and we all came back inside the store 5 minutes later so I could get my refund for leaving my old battery. There was no line by the way, just one client waiting.I love this store and come here very often but after this experience I’m sorry to say I won’t come back. I had never seen someone talk to their coworkers to that level of disrespect.
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July 2023 by Julian Lucero
Great deals for your car great customer service
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July 2023 by Oscar Vergoni
Employees don't know nothing about car's, bad attitude
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May 2023 by coachgeofft
Bought a fuel pump from them a year ago. I am now on my 3rd replacement under warranty! Won't refund me even though I had to miss 3 work days to drop tank and ,.replace. Why would i want to put same part back in my ride that has failed multiple times?Pump was less than 200 but has cost me 3x that in missed wages, not to mention the aggravation and stress of being stuck on the sides of roads. Most of the guys give attitude ....like I want to be stranded and redo the replacement!! lol. No, I want to get a working part that lasts. And then I have to bring broken one back first or they charge me full price again! The incompetence is at every store here and Ventura (not surprised one store burnt down) Did I mention they even ordered wrong pump for me the first time costing me another day, and tried to blame me for error! Hmm who's more likely to make error...guy who owns it, or guy who types various make and models all day long into system and acts like customers are bothersome?
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May 2023 by Fabiola Gutierrez
Employees are helpful and patient.Unfortunately they are not allow to help people in their cars
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April 2023 by Kimberly Layton
Awesome place to go drop off your battery to recharge and test! Friendly customer service and the employees are always willing to answer any questions you may have and if they don't know the answer they do there best to find out the answer. Very knowledgeable as well!
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April 2023 by Julie D.
I can't stress enough how great the customer service is here. My friend and I were road tripping on a Sunday from L.A. when her car slowly started to shake. We stopped at the Camarillo location where Jose was nice enough to do a test to see what was wrong. He told us what part needed to be replaced, but unfortunately their location didn't have it in stock. He was able to confirm that the next town over had it. He called to confirm as did we when we got outside. Sergi greeted us when we made it to the front. Turns out we also needed a specific piece in order to replace the part. We were told by both locations that replacing it would be easy just by simply following a YouTube video. Maybe because it wasn't too busy by the time we checked out, but Sergi offered to do the work. My friend have him a glove and he went to town. It probably would've taken us at least half an hour had we done it ourselves, but it took him less than 5 minutes from the time he walked out the front door of the shop. Now, that's customer service.
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March 2023 by JON BARTON
Love Auto Zone. I have been a loyal customer since 1995!Keep being great!
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March 2023 by Jesus Cano Cortez
Got wonderful help, Assistance and Even Tips on my needs from Jose, Definitely recommend this AutoZone in Oxnard .!! Thanks once again Jose
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February 2023 by Elenor Burciaga
Distracted staff not willing to helpStaff needs cust.serv. training