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June 2024 by Steve Nipper
I have been using this company for 20 years+, in the past they had good service and a local number. Now their phones transfer out of country.
Our company is supposed to be on automatic delivery, they are not showing up, we have 2-3 days of propane left and are being quoted a 2-week lead time for refill unless we pay a $323 emergency delivery fee.
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May 2024 by LAFMA
It was great - thank you
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May 2024 by Armida Madrid
He arrived on time and was very nice
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March 2024 by Rebecca Verdolino
My appointment was missed twice and scheduled again for the third time. The provider, Chuck who eventually showed up did a great job all by himself, however the customer service with scheduling, informing and confirming my appointments was absolutely terrible.
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January 2024 by Reza Vakili
Good customer service
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January 2024 by Adrian Graham
I will give an honest review, after being asked by AmeriGas to provide one multiple times.We are 'stuck' with AmeriGas service as it would be too difficult to remove their tank from our property (can't get a crane that far into the property). Their prices are typically higher than their local competitors, however if you point this out, they may provide you with a discount code for a one-time use.Their drivers are always very nice, helpful, and courteous. Their trucks are always new and clean, and in good working order. The drivers are not, however, always informed as to exactly how much gas they are to deliver.Case-in-point: Because we don't use much gas outside of winter, I pre-paid to fill the tank only to 60%. The driver wasn't informed of this and ended up filling my tank to full capacity (80%), essentially forcing me to pay an additional $350 I had not budgeted for. I called AmeriGas to see if I had any recourse, and the customer service agent seemed to imply they would "take care" of the excess amount. All they did was remove the $35 late fee on the overdue amount. I continued to receive calls about the amount due.I ended up paying the $350, but I'm posting this review after experiencing similar situations by AmeriGas in the last few years.
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January 2024 by Jim
Your onsite service person in my area of Malibu - Chuck is Impressive!!!
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January 2024 by Dick Haverick
We're so happy to see the Amerigas truck filling our tank frequently in this cold wether!!!! THANK YOU
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January 2024 by Dank Larfie
We're so happy to see the Amerigas truck filling our tank frequently in this cold wether!!!! THANK YOU
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December 2023 by Connie Crockett
Great service!
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December 2023 by Douglas Roj
An absolutely criminal operation, seemingly from the top down. They dangerously mis-diagnosed an issue with a propane system that existed on a property when I purchased it. Subsequently, after being fired, they caused thousands worth of property damage by breaking the electronic mechanism on my property’s front gate and then trespassing. I am currently filing suit against the company and their Santa Barbara county territory manager Richard Hernandez due to a complete lack of professional response to a clear and substantiated private property violation. Please get in touch if you have had a similar experience with the company. Comment for my direct contact. Thanks.
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September 2023 by Mike Marcus
terrible experience. terrible company
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September 2023 by Ava Cohen
No one showed up .my name is Liza not Ava
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August 2023 by Al Singh
I called and said I was down to 17% and there have been power outages and another one was scheduled. I have a whole house generator that runs on propane and please make a propane delivery.
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June 2023 by Deb Z.
Nasty company. Dishonest. IF you must stay with them, get everything they promise in writing. If you're smart, go to a company like AAA. They're honest and fair. Amerigas is the worst company I have ever had the displeasure of dealing with. Good riddance.
