-
February 2024 by Matthew Hunt
Everyone involved in the process were extremely professional. The only gripe I have is there wasn’t really a spot to actually wait in the store without blocking any isles to customers as well as other dogs that were aggressively barking when they got close to my dog. But it is a walk in.
-
September 2022 by Nathan C.
Do not waste your time here they will lie to you and say that they can not cut your dogs nails. They told me my dog was snipping at them so they wouldn't do his nails I took him down to the vet and they did them no problem within 10 minutes do not waste your money here at the groomer.
-
July 2022 by Google user
Quería ponerle la vacuna a mi perro de la rabia para prevenir y no tenían.
-
November 2021 by P S.
Awful pet store, so understaffed and inventory not accurately reflected on website. Items showed in stock in the local store so I headed out to shop in person. Aisles are blocked with half unpacked items, store in disarray. Items I were looking for are no where to be found, the ONE employee I could find to try and ask a question literally ran past me saying "sorry can't help". Okay then. Note taken - went to Tractor Supply where I literally found everything and super helpful employees. Save yourself the trip, the awful parking lot and just shop elsewhere.
-
November 2021 by Amanda Haro
(Translated by Google) I wanted to vaccinate my dog against rabies to prevent and they did not have.(Original)Quería ponerle la vacuna a mi perro de la rabia para prevenir y no tenían.
-
September 2021 by Steve S.
Customer service sucks!!!! Waited 25 minutes for help in the fish department and no one ever showed up to help !!!
-
February 2021 by Matthew P.
AMAZING staff!!!!!! I received the most Wonderful customer service experience I ever experienced and am so very grateful to the incredible generous staff and care towards me. I discovered that I unknowingly overspent my budget with my debit card and the employee named Morgan surprised me with the unexpected charity of purchasing the item for me!!!!!! I thank you again Morgan and your outstanding coworker that was with you. The time and place occurred around 4:30pm on 2/1/2021. ATTENTION MANAGEMENT: I request that you place a review in the two employees work files for their world class service, super friendly and fun attitude, outstanding knowledge base and the most generous and kind charitable heart that Needs to be acknowledged and rewarded handsomely. Please give these ladies a pay raise and mark "exceeds all expectations" in their next work report. You girls have made me so happy and appreciate you so much!!!!!!!! THANK YOU SO MUCH!!!!!!!!
-
January 2021 by Phengie Y.
This place is ridiculous!!!! This lady!! Oh my god! I wish I got her name. She would not let me buy 2 gold fish because my tank wasn't big enough! I have never heard of that before. My tank is more than half of the size they put their gold fishes in. I was soo upset! I have never ever had anybody at petco refuse to give me 2 gold fish.
-
November 2020 by Javier V.
ago The manager who deals with the fish is really stupid doesn't know anything about fish and some how won't sell you anything if she doesn't agree tried to buy ghost shrimp to feed my large saltwater tank (which is very normal ) she said they are pets and not food and refused to sell me shrimp don't know why I even went back but .... instead of selling fish she would rather just kill them all with her horrible fish keeping skills.....
-
October 2020 by Dawnna F.
First off they left 3 pallets of merchandise on the floor which made it hard to get around. I needed a harness for my dog and they had only a few not much to select from except the cheaper/ thinner ones that hurt the dog skin I did manage to find a blue green one the same one I was looking for but just needed the Pink I did buy it. I do not care for the music it was extremely loud. They had a few nice and one Hamster They had a few species of fish mostly the goldfish family. And Parakeet birds. There was one Associate-on the floor she never acknowledged me or asked if I needed help. The gentleman at the register could of been more friendly I don't think he was very happy. The store looked to be clean of coarse it needed to be stocked in several places. Pics to come
-
March 2020 by tiffany d.
I train dogs and had a young doodle in training that I did not want to groom. They did an amazing job. She was happy when I picked her up, which is important. I literally squealed when I saw her
-
February 2020 by Annette H.
Don't even bother looking into getting your precious pet groomed at Petco. Rude employees and you practically must have the most perfect pet in order for them to even consider you. Go to Ashley's Dog and Cat grooming, it's located on Bird. It's in a beautiful house and done upstairs in a clean, pet friendly place. She groomed my three Yorkies within two hours, just unheard of! She doesn't put them in a cage at all, I found them walking around and so relaxed. To top it off, her prices are very reasonable!
-
October 2019 by Phyllis A.
I had a bad experience here a few years ago. The manager of the grooming dept. Kim was extremely rude. I made a report and the store manager said it would be addressed so I continued to take my dogs there. I took my dogs in yesterday and the groomers had left due to a personal emergency. No signs or anything to let customers know. After waiting for awhile, I went out and asked if anyone was working in the grooming dept and was told they had left for the day. I sent my dogs back down today. The grooming services are worthless, they're afraid to trim the dogs nails short for fear of causing them to bleed. One dog got his nails trimmed and buffed, they're still too long and don't look buffed. I have a nipper and they will not put a mussel on her. So her nails did not get trimmed. The veterinarian has no objections to having me put a mussel on her. Even nippers need their nails trimmed. The veterinarian staff cut them short and it doesn't cost much more. I will be taking my dogs elsewhere. My granddaughter complains about how dirty the animal's cages are. This place has gone downhill in the past few years.
-
August 2019 by Naomi S.
The grooming department at this store is horrible. The staff is not helpful, negative and not friendly. I've gone in 4 times and each time the results were bad. They won't do as requested or any easy walk in appointment's without a Jake of some sort. I recommend driving to Chico and go to PetSmart where they are super friendly, well staffed and compassionate!
-
June 2019 by Bill O.
Did the extra things I ask for. Was on time. Scheduled next appointment
