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December 2023 by Trevor Brooks
$2 charge for a piece of tape is an insult. Will not be returning to this location.
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December 2023 by Hey Marjorie
Hey so! The folks who work here are TOP NOTCH! I've gone here many times and am so thankful they have SUNDAY hours - and are always friendly and accommodating. I appreciate them and how hard they work. THANK YOU!
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December 2023 by Alberta Limited
My family went there today for a notary. There was an employee named Ms.Bell ( may not be the the exact name). She was so rude with them, my mom was shocked and even started crying when came back home. She made fun of her not speaking english. Never heard or seen such a pathetic behaviour by an employee. They are there for customer service, but she might be thinking she is the majority share holder of UPS. Really disappointed with the customer service. Looking forward to send miltiple emials to higher authorities as well.
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November 2023 by Michael Bradford
Jacob was a great service to me. He knows the Amazon return system inside and out. Great employee. Thanks UPS Store!
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October 2023 by Samira Khatami
Just walked out of the UPS store in Orinda and the two girls were so rude. They saw me carrying a large box in, never offered to help, and started laughing at me, because I was having such a difficult time, keeping the door opened and bringing the box in. Not sure what happened here but the employees before were so kind and helpful. I will make sure to drive all the way to Moraga from now on.
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October 2023 by Jennifer Moilanen-Harper
I have always had prompt, courteous service. Even when there's a glitch with something being shipped, the staff have been willing to follow-up in a professional and satisfactory manner.
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October 2023 by Mike
Staff is kind and helpful. Nice and clean inside. Never had an issue shipping through this location.
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July 2023 by Bernard Caldwell
Shipped a glass framed picture from UPS Orinda. Charge for wrapping was over $300. Picture arrived with the glass and frame broken. The picture was scratched. They didn’t place anything over the glass and did not wrap with protective material. The manager refused to accept responsibility or pay for any restoration. NEVER use this UPS store for shipping.
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June 2023 by Charles B.
Been here a few times, so friendly and consultative - what old school touch! Lynn is great, all the rest.
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June 2023 by Sean D.
Got stuck in a situation where I urgently needed some papers notarized, had to pick the closest store and it happened to be here . I got in minutes before their closing but they patiently helped me out & Navita made sure all paperwork was properly done .This place is highly recommended
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June 2023 by Brian Castellanos
A very welcoming, knowledgeable, and jovial place. I went in for fingerprinting and was in and out of there in no time. Thank you team
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June 2023 by Diana Tkachenko
I use this location to drop off packages all the time. Professional and friendly staff, they make everything quick and easy.
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May 2023 by Laura C.
The Orinda UPS store has new owners and the service is spectacular!! They are friendly, efficient, and they serve you quickly. Wow! What a difference new faces make. These owners earn an A+. It is a pleasure to do business there.
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May 2023 by Sharon S.
I must use this store 4 or 5 times a week and it doesn't matter whether I need stuff printed, wires sent, a notary or shipping, they are efficient and friendly and get me in and out in the fastest possible time. I don't know what I would do without the help of Navita and the gentleman, too. I can't recommend it highly enough. sharon
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May 2023 by Tami A.
I always frequent this store for my Amazon returns and the staff here are always outstanding when i walk in. Today, I shipped a package to New York and Navita made sure it was packaged well, so no damages would happen in transit. She gave me the reassurance I needed since it was a sentimental gift for my mother. I'll be returning soon.
