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August 2023 by Lucinda M
Been going here for years because of the helpful, friendly, knowledgeable staff - notably Kathy. They don't take coupons for expensive RX, but hey I'll go here whenever I can.
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February 2023 by Linda J.
I feel like I've escaped the mess that is CVS Moraga and gone back in time to the days when a pharmacy truly met it's patient's needs! My Doctor is in Orinda too and I suddenly discovered that that everything works seamlessly with a single phone call or message thru their app or text. I no longer have the Rheem Moraga Pharmacist screwing up my scripts, putting holds and or cancelling them due to some unknown reason that the pharmacy doesn't even recall! Charging me 6x more than my insurance requires because they put it thru a Medicare part D that clearly has never been my drug insurance policy! To discover it on ringing out and then having to move to the other "issue" line to away resolution so I can get out with my pills! All my nightmares are over now that I've moved to The Medicine Shoppe. I don't pay more for all the extra service they give. No more going thru a long wait to speak to the Pharmacist. They anticipate what I want and take care of it. A total pleasure to engage with them, a huge change from the long lines and mess I always had at Rheem Moraga, once they closed the little CVS in Safeway shopping center. Thank you Medicine Shop staff! You are all appreciated!
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February 2023 by A. S.
Tiny pharmacy experience worth friendly local staff who seemed to know everyone is a nice antidote to the crowded megastore pharmacy that has taken over everything else
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December 2022 by Irene T.
Having been going through some stuff for the past few years, I've been to a few too many pharmacies. While I totally get the usefulness of chain pharmacies, let me just say that Medicine Shoppe is the neighborhood pharmacy everyone deserves.They know you by name and they advocate for you when your insurance company is being a dick about your epi-pen. Super communicative and kind. Always a smile and a kind word when picking up scripts. This is what the world needs right now.
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October 2022 by Lauren R.
So grateful for this pharmacy - their delivery service was so incredibly helpful when my daughter needed an antibiotic. They even delivered a different dropper for me when I realized the one I already had at home wasn't going to work for the medication. Thank you Medicine Shoppe!
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July 2022 by Dominic L.
Happy to have a family pharmacy in the area. You get the personal touch not found in chain stores. Small store but medication and basic over the counter medicine are very stocked.
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May 2022 by Mariko F.
I moved to Orinda and was so happy that CVS wasn't my only option anymore. I have prescriptions that I pick up every month and even if it's every month like clockwork CVS would manage to mess it up at least 1 out of 3 times. I walked into Medicine Shoppe and was pleasantly surprised by the super chill and nice pharmacist. He was just friendly and everything was easy and super efficient. There's plenty of free parking lot parking and I was in and out in minutes. I won't go anywhere else if I can help it.
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October 2021 by Melissa L.
The best pharmacy in the East Bay. Small and intimate - all pharmacists are experts. Kathy has been there for years & knows the ins & outs of the industry and stays current on your prescriptions.
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March 2021 by Cynthia V.
I have been a loyal customer to this Medicine Shop since they opened in 2000 and today I went in to pick up a prescription. I asked a question to the owner, "When did you get the Covid 19 vaccine in?" The owner blew up at me and started yelling at me for no reason. I asked him nicely, "I'm just curious, when did you get the vaccine in"? I had been asking them for months now about the vaccine and they kept telling me they weren't getting it in and then I found out they did and that's why I was asking. I couldn't believe how he was treating me. Yelling loudly so everyone in the store can hear and even people outside. I had already received my 2 vaccines and I told him I was just curious and he proceeded to yell at me and tell me I shouldn't even be asking if I already had been vaccinated. I am so sad for the way I was treated. I shouldn't have to cry and have feelings of stress when I go to the pharmacy to pick up my prescription. I wanted to be loyal to a mom and pops business but he was very obvious he didn't want me as a customer any longer. I will now have to go to CVS or Rite Aid. Maybe they will care more about their customers then the Medicine Shop in Orinda, California. I don't recommend it because of how they don't care about their customers and would rather you go somewhere else then to apologize for the outburst they just had with you. SHAME ON THEM!!!
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May 2019 by Ed Nemeth
Experience what "personalized service" actually means. An establishment that greets you by name and with a smile. A pharmacy that will pick up the phone to your doctor to fix a mistake with a prescription. Staff that will bend over backwards to accommodate your needs, whether you prefer a different brand generic that they will special order for you or you need a speedy fill of a prescription to save you an extra trip on a busy day. And while you are there, pick up some needed pharmaceutical supplies, even if it costs a few cents more. Support is a two-way street.
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March 2019 by Marie B
Excellent staff, great service!
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January 2019 by Komal R.
Everyone here is so amazing at what they do and go out of their way to help you! The tech here is amazing and solved all my insurance issues, got my meds transferred, filled and ready in no time!! Also a PET FRIENDLY pharmacy! They compound special meds for our pets (& humans) and always have a snack ready for my little Scooby! My family loves this place :)
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November 2018 by Marion T.
I haven't written a review yet ? What's wrong with me . They are the best. Pretty much :-)
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July 2018 by leana a.
I had high hopes in relocating my prescriptions here but no browser will access their website, due to lack of security protocols so re-ordering appears to be a phone based process only. I also gave concrete instructions to not refill my prescriptions unless specifically ordered by me, as i am trying to synch them all up to being refilled at the same time, but that did not happen either. These are very nice people but i fear they may be managing too large a volume without proper support channels. So much of the time a pharmacist and their staff have to be on the phone managing Doctors and Insurance Companies that i sympathize with how they can get anything done. If i could re-order on the web, which is why i signed up here, i would be happier but since that isn't working right now that leaves phone or in-person and both of those are more prone towards error.
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July 2018 by Lesley F.
The Medicine Shoppe is by far the best pharmacy I have used for prescriptions and medical supplies. I used to live in Martinez but upon moving to Orinda, my neighbor recommended the Medicine Shoppe. Allen is the pharmacist and he is very knowledgeable and runs a top notch pharmacy with wonderful staff support. There is never more than a 5 minute wait to have a prescription filled and he greets regular customers by name! There is no comparison to the large chain pharmacies--easy parking, centrally located. If I could give more than 10 stars, I would. You won't be disappointed with the service you will receive at the Medicine Shoppe!
