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February 2024 by Erin B.
I have a completely different experience than other reviewers. Beautiful, high quality bags! Love all mine! And always excellent service!
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February 2024 by Tess C.
I received a ring for a gift. It's not gold. It's brass. I looked at the price, and it's ridiculous--I could've bought 2 rings out of gold for what this junk costs.
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January 2024 by Lynn C.
Do NOT buy the "gold" jewelry. it tarnishes the second you take it out of the bag. Ive worn mine 2 times...i leave it in the bag they sent it in and it looks like a cheap necklace. you are paying for the chunky weight or something but not for the quality.
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January 2024 by Nena L.
This bag cost me in the high $500.00. I should have considered Bolsa Nova, The Wanderer Co. , Boho Bags and so many others. I bought the cross your heart sling. I usually go for leather thinking it will last forever. But this leather seems real delicate not like other leather bags where you know after years it is gonna look more beautiful. This bag is over priced not done inside, stained all my stuff that is put in it. For some very odd decisions making she doesn't include a strap! To a bag?! I bought a beautiful strap from Etsy for $30 where Parker&Thatch would want up to $200. I am also getting so much compliments on my beautiful $30 strap. This sling in my opinion is the only pretty one she has, the others look easily hand made, nothing complicated. I'm so mad at myself for buying it, I will wear it, it is pretty that's why I gave it a 3. But expensive for what you get. My final review, overpriced, no strap included(my strap from Etsy gets so many compliments) stains your wallet and any light stuff if you chose a dark color because she doesn't finish the inside, no pockets inside, leather seams too soft for a bag. Next time I'm trusting my instincts. She never shows the inside of any of her unfinished bags.
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December 2023 by Carolyn C.
Just received my sling bag and strap. Absolutely gorgeous! The leather is so soft. Quality is 5 stars
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December 2023 by Jen A.
I have multiple PT bags, straps, jewelry and shirts. I'm hooked. I love it all. The quality is amazing, especially the soft and squishy leather.
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November 2023 by Lee C.
I ordered a bag and they sent 2! I returned both and they then returned them to me. I'm furious. No one is calling back. BUYER BEWARE. They are horrible and the product was horrible too!
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November 2023 by Tara Arrowood
As much as I love my sling bag, the stitching started to fall apart in less than a year (10 months). I found a large safety pin and was able to keep it together. It was to my surprise that when I reached out to Parker Thatch (just over two months laster) customer support, they said it was out of their 1-year warranty and that I "should take it to a local cobbler, shoe repair or specialty dry cleaner to help with the repair." I can't tell you the disappointment I felt with this response. They seem so proud of their products. I've even been to the store in Orinda with a client and bought her not one but two sling purses and straps....because I thought it was such a good product. It might be their policy but this response is not what I expected...especially for such a small, local, hand-made product oriented business.
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November 2023 by Ursula A.
I ordered a sling bag, strap, medium camo Mimi. I saw the bags on YouTube ad by accident and fell in obsession. The shipping to Hawaii came on time, the bags were packed well and nothing was damaged. So far my sling bag quality is great. I'm loving the use and style and even my picky husband loves my sling bag. I had to buy more! So they're on order, cross my fingers!! Can't believe the store is in Orinda! I use to live practically next door!!
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November 2023 by Happy F.
Don't waste your money!! I took a chance on a new brand and bought lil easy bag and Jackie strap. I threw my money down drain. paid almost $700 and I'm so disappointed. They do not exchange or return sale items and regular price items you have to get permission to return, lengthy process, the bag was on sale $399, carried it once and it picks up lint balls from everything! I had on T-shirt and nylon vest and lint was everywhere ,removed most of it with heavy duty box tape is only thing that works. Paid another $200 foe strap so short it's useless. Overall, this bag looks and feels cheap! Colors are pretty. I wrote a review but they only post 5 star reviews - false advertising what are you hiding? Bought second bag before I carried this and wish I'd waited, it hasnt shipped and it's been three weeks and no update. They are quick to take your money is all Parker Thatch is good for. NEVER AGAI! I'm telling everyone I know. Wish I could post pictures on here...
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November 2023 by Tara A.
As much as I love my sling bag, the stitching started to fall apart in less than a year (10 months). I found a large safety pin and was able to keep it together. It was to my surprise that when I reached out to Parker Thatch (just over two months laster) customer support, they said it was out of their 1-year warranty and that I "should take it to a local cobbler, shoe repair or specialty dry cleaner to help with the repair." I can't tell you the disappointment I felt with this response. They seem so proud of their products. I've even been to the store in Orinda with a client and bought her not one but two sling purses and straps....because I thought it was such a good product. It might be their policy but this response is not what I expected...especially for such a small, local, hand-made product oriented business. In my opinion, they should stand by their product based on the price alone of these bags!
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October 2023 by Cara H.
I placed an order 3 weeks ago & it still hasn't shipped & when I contacted customer service they replied on a secondary order - not the order in question. When I let them know this was not the order in question that was placed a week and a half earlier I never got a reply!
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September 2023 by Rachel T.
When products on a store website have only 5star reviews, you should really go to other sources for reviews. I should have done that before I ordered. All 5 star reviews on the company website where they can pick and choose which reviews to show on the host back end.... But then all the yelp reviews are 1 star. The quality of the bag was not at all up to the price point. The leather is thin and cheap. The seams on the inside aren't even finished. There are raw edges and cut marks. Furthermore, they send the product in cheap, stiff plastic bags that scream "super cheap dupe product from Amazon". I would have expected a dust bag for a $700 handbag. And then I had to spend $30 to send it back with my own shipping label.... And I still have not received my credit for the return. Bonkers!
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September 2023 by Lenny Grigorian
Quality bags (I have 2 slings) and jewelry!! Customer service response was within 48 hours via email.
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August 2023 by Dana B.
I love the style of the cross your heart swing bag. I ordered the silver and there is already several spots the leather has worn off. I have only had my bag for a week. I emailed the company and No one has ever emailed me back. if it was a 100.00 bag I would understand. the bag and strap was 625.00. I have spend that much on other bags that I have had for years and is still in amazing shape.
