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November 2023 by Jorge Rodrigues
I brought my infinity g35 in because my check engine light was on. They replaced #6 coil and #4 coil. Said that it was fixed. I got my car back, my tires were super worn, and they had driven my car almost two-hundred miles. My check engine light came back on with the same code. So I dropped it off again. I paid another $200 for the diagnostic, got my car back, and my subwoofer is blown. I’m beyond livid. Never again will I EVER drop my car off here for them to make me pay them to joyride in my vehicle.Services: General repairs & maintenance
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October 2023 by dyer stickney
True value Auto is exactly what they say they are integrity above all professionalism sprinkled with kindness. 4:00 on afternoon Friday ,the team help aid my family and repairing a special needs van. From the receptionist to the mechanics. Special shout out to the owner for assembling such an outstanding team. The reception even pointed out, rightfully so that my left rear tire was extremely unsafe. Her recommendation, Went down the street to American tire, they were outstanding put three new tires on. Safely made it down to San Jose and time to pick family up from airport.Will always be indebted and appreciative of true Blue Auto for showing such kindness. Dyer, Kimberlee and Kelsey.
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October 2023 by T Sweeney
Fantastic people and service. Explained everything. Honest. Very friendly staff. Fixed everything. I highly recommend True Blue. ?
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August 2023 by John Gruelle
Fantastic service for both the car and customer. Fair prices and honest work. If I ever need repairs again, would not hesitate to ask Raj, Robbie, and Kim for help. Thank you!
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August 2023 by Jacob Giorgi
They’re our neighbors on Greenback and we use them for our company vehicles and our personal vehicles. They do a great job
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July 2023 by katelyn harter
They were so awesome and helpful working on my mini cooper. It's a more technical car and they took the time to help me understand how it works which was very cool to me. I don't normally own cars that are newer and nicer and I'm happy to find somewhere I can consistently bring it for maintaining it. The staff was very kind and helpful and they have such a clean building with unique art that shows off their passion for their field.
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July 2023 by Karl Garabedian
Only a few shops in the greater Sac area I will use, True Blue is one of them. Great customer service!
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May 2023 by Mike M.
My go to auto shop in fair oaks orangevale. They seem honest and no surprises. I've had work done on several cars and they do good work. It's not the cheapest but not the most expensive. I was in a pickle and needed my car back before the weekend and they drove it through my house. I think this is a good place to go for car work.
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May 2023 by Brighton Boudreaux
These guys are always very honest and upfront with everything. Pricing is fair and they have always helped out my grandmother when she comes into the shop and they treat her like family. They also always treat me like a friend and are very transparent with every repair. Their passion for cars always shines through when engaging with the technicians. Anyone in the Orangevale area should know that as a small community we need to keep supporting True Blue. They deserve to stay in business for years to come. Thanks again for always taking care of our family and treating us with respect.Services: General repairs & maintenance
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March 2023 by Dan Theis
Engine died at Walmart across the street and they let me borrow a jumper box and saved my day! These guys are awesome and very nice! Thanks again for all your help and generosity.
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March 2023 by Heather Walport
Yea I am not entirely sure what kind of magic you bestowed upon my vehicle, but whatever it is that you did it’s now running smoother than butter. I also didn’t think a day would come where I could say that but here I am doing so. Honestly this is the best my car has driven since I bought it off the dealership lot… Now when I press the gas pedal my car is hauling oats faster than the speed of light.Ladies out there, if you want an honest auto shop that won’t treat you like you’re stupid because of your gender, True Blue is the place to go. They will treat you fairly and most importantly be absolutely honest with their recommendations. I am now a forever loyal customer to True Blue Auto. I would not want to spend my money, or trust my car with anyone else but these guys.1000/10 Would recommend.
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March 2023 by Ian Hartsgrove
They were up front and honest with our truck issues and didn't waste my time.
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January 2023 by Curt A.
Sadly, I had a bad experience @ True Blue. A while back, I brought my Toyota Tacoma in for a "check engine" light. It cost around $120 and it was determined that the speed sensor on the transmission had gone bad. As a shade tree mechanic, I easily changed the $240 part.That did not fix the problem.Fortunately, through a somewhat serendipitous series of events, I found out that the instrument cluster was defective ... another $360 part. I was able to change the part (a video on You Tube showed how and it was really easy) myself. We go to "experts" because they are supposed to be up to date on problems and the instrument cluster problem, it turned out, was diagnosed by a CAR PARTS STORE counter person! So, not only did I pay $120 to get a wrong diagnosis, but I paid another $240 buying a part that was not needed.True Blue's reply to my request for a refund for, at a minimum, the diagnosis was that they did their job and gave me the information their codes told them. But, their information was incomplete.Due to their ignorance, they should have refunded the money. I'll not go back.
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November 2022 by Terri Hylsky
Was passing thru and a friend recommended them. They got us in right away and took care of what we needed. Great people to work with.
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November 2022 by Kathy Smith
Very nice guys . Not sure why it cost $250 for less then 90 mins of work when I provided all my own parts.
