“Artur and his team did a great job. From the art work to the installation. It's hard to come by someone who actually takes time to work on a cool design and to make it unique. Very pleased with his work. Currently working on my tesla to get wrapped next.”
“Everyone I encountered was very helpful and upbeat. The person who helped me with my fingerprinting, Jeanne, Was super friendly, explained everything to me, and was very patient as my fingerprints wouldn’t take, and she had to keep doing it over and over. She was welcoming every person into the store, people by name, and answering peoples questions while also helping me :-)”
“Order was for 20 signs identical to those made 15 years ago. Process was different this time because of changes to the type of lettering material used to overlay the aluminum base, but the results looked identical and perfectly matched my requirements. Signs came pre-drilled in each corner, ready for installation. Very happy with the result.”
“I can't say enough good things about Troy and his team at the Rancho Cordova SpeedPro. They often accommodate demanding turnaround times and they do it with grace and good communication. I often need multiple quotes at a time and always receive them in a timely manner. Their pricing is very competitive as well. I would recommend SP Rancho to anyone in need of high-quality large format graphics. Thank you Troy & Team!”
“All the stars! These people are so nice! And also ... so competent. I called before heading out because I had a recent bad experience at another local print shop, and didn't want to waste any more time. Bill answered my numerous questions patiently over the phone and was a gracious host while I worked with his graphic designer, Chris, in person.And not only did they take the time to properly proof my project with me live, they also spent time teaching me how to set up my document using the InDesign presets so that the PDF export created a seamless look for booklet binding. I highly recommend for professional printing needs.An entire team of all-stars ?”
“We love **JULIE** and her staff! She is kind, personable, and always providing above and beyond service! We appreciate her and all those who greet us with a smile no matter what day or time of year. Thank you!”
Closed
4406 San Juan Ave, Fair Oaks“I was referred here by another place which does not do small orders, Byron was very nice, explained everything, and his prices are reasonable.Will update with photos when I get my order.”
“If I could give 10 stars I would- Ocean Shore Printing was amazing! I looked everywhere for a peel and stick envelope with printed addresses for my wedding invitations with no luck. Once I found Ocean Shore Printing, the envelopes (over 350) were printed within three business days and are so beautiful!! Great customer service and a great product:)”
“Jeff is the best! He came through for me at the very last minute for an order I needed. He was able to cater to my request and did it all in a timely manner too! Quality on the shirts and stickers were great. He was able to give me a good deal as well and that made it all worth choosing OCD Graffix!”
“Jade and the graphic designer have been great to work with. I will be coming back to add more data and make more booklets. Thanks for being great to work with!”
“Was able to print decal stickers the same day as requested, at a very affordable price. The stickers turned out high quality, with great colors and size. Friendly staff and overall good experience, highly recommended”
“I am very impressed with Anthony. A very pleasant man who showed up when he said he would and made me feel as if my copier issue was as important to him as it was to me. Never acted like he was in a rush to get somewhere else. Not only did he repair my copier, he also spent time showing me how to save time when I am scanning something to a client. I highly recommend Anthony and this company.”
“Absolutely the best place! I was fortunate to find last year. Unbelievably fast, pricing seems to low for the outstanding services. I use them mainly for blueprints, but without question would use them for any printing needs”
“Working with Fresh Press was a breeze! They were quick, communicated immediately, gave us perfect designs and delivered the product quickly! Highly recommend if you need some merch and promo items for your business!!”
“Highly recommend Fast Signs in Rancho Cordova! Excellent communication and flipper a banner project in a couple hours! High quality printing- zero errors! Great people too!! Very professional and friendly!”
“i had a great experience and great customer service here. this would be my favorite place to deal with shipping. it was super easy, just bring my shipping package, tell them the address and DONE!”
“best ups location yet! came in for live scan for fingerprints and this store is in a really nice area and had the sweetest and most helpful employees, especially the older fella ☺️ thank you guys for the help.”
“They have amazing customer service!Seriously these guys are the best kept secret out there - spread the word!A color printing job with them is a fraction of the cost of Staples or FedEx self serve! Seriously saved A LOT! ?They are always friendly, smiling, fast, and efficient. ❣️?What a Local Small Business should be.”
“This team has become the official print-outs supplier for the Annual Egyptian Festival. They are extremely easy to work with, very accommodating and flexible, and their work is always top notch. You can truly feel that their charter is to make the customer happy and not just collect money. The price is phenomenal and even comparable or lower than online services without the hassle of shipping costs.”
“Very professional company to work with. I have used them for my printing and uniforms for years. Kelly is so awesome! She’s prompt, attentive, kind, and knowledgeable of her field. My requests are challenging at times and she navigated them perfectly. I will always use this company for my contracts, business cards, uniforms, and return mail envelopes.”
“Item I was looking for was currently in stock and available. Staples also honored price guarantee of online ad from another store. Very quick and simple visit at the store.”
“This was my first time having my cards professionally printed. I should have done it years ago! They walked me through the process by correspondence, responded immediately to my questions, and I couldn’t be happier with my new cards. A pleasure to work with them.”
“This is the very best UPS Store anywhere and I have been to quite number of these stores. The staff goes above and beyond to help get your needs meet. I recommend this store to EVERYONE!!”
“Update: The owner of this UPS store personally called me after I posted reviews and filed a complaint with UPS. She was AWESOME. She was very helpful, empathetic, and went the extra mile to help locate my package. She filed a tracer and UPS found my package and got it eventually to its destination, given many days late. For that, I have updated my review to a 4. Committed owner, hopefully that commitment can permeate to the store’s managers and staff.
Original Post: This store has among the worst customer service I have ever seen, I do not recommend. A lot of these other reviews appear to be fake and paid for by the owner. There are many other stores in the area, all of which I’m certain would be better. I paid $100 for 2 day shipping, a week later the package still had not arrived. I called UPS customer service and they referred me to a UPS Store. I went in to a UPS Store (a closer store) and they referred me to the originating store (this location). This location told me that UPS Customer Service, the other UPS Store, and the internet lied, and they could not help because “they are just a franchise.” This was after waiting on hold for 15 minutes and getting bounced between three people all who were rude, had no accountability, and seemed to know nothing about tracking a package - a basic ask for UPS.”
“We have been in business with Natser for about 2 years now. We are now on order 3 and the communication & customer service skills are always professional. Thank you for always delivering awesome work!!”
“Business cards were easy too order and look great. The business owner (Shane) was very knowledgeable and helpful in finding the right shirts we needed. He was honest in trying to help us find the right product and not just about making a profit, you won't find that a a big box shop. Highly recommend if you need something printed or a graphic designed.”
“Dynamic Imaging made scanning 133 pages of my company's blueprints a breeze. They picked up the prints and delivered them back within hours. I now have digital copies I can send out whenever I need to. Seriously fortunate to have found them. Best Price I found also!”
“We ordered shirts & hats for our business for the first time. We reached out to multiple places & the only person who was timely with their response was David. That was just the first positive. From there, David offered his opinion, knowledge & expertise to lead us in the right direction on almost everything. From making sure the color on the shirts & hats was as visible as possible, the best quality items for construction, etc. the pricing was very fair & they even finished everything up ahead of schedule. We are super happy we found them & will be using them from now on. A big thank you to David from Rhodes Roofing!”
“Sign Factory is great. After getting a run around with a few other companies, we decided to go with signs post. It was a great experience and turned out much nicer then I expected”
“Today I experienced excellent customer service at this location. The employee's name is Ryan and he greeted me as I walked in. I was not there as a 'regular' customer. I went in to return a medical device in a pre-paid shipping box and had no intention to purchase anything. I mentioned that one of the monitors I was returning was still 'beeping' (couldn't get it to stop) Ryan patiently re-opened the box and was able to stop the beeping. Several people had entered the store after me so it was starting to get busy. He treated me like I was a regular, paying customer and gave me a return receipt. I experience service like this once in a while but, sorry to say, lots of businesses don't understand true customer service. I thought this was important enough to recognize Ryan and hopefully UPS management will also recognize him for the exemplary employee that he is.”