-
March 2022 by Dean R.
I never thought I would give a Walmart a 5 star... But Kat helped me tonight and she was AWESOME! Never before have I been treated so nicely with such care from a Walmart employee before. She was extremely energetic, lively, extremely helpful, and I could tell she really cares about her customers. Someone give her a gold star and a raise because she deserves it! 10/10 customer service! You rock Kat!
-
December 2021 by Christian K.
Said I can't return my item here because they don't have a service center. Makes no sense because I didn't purchase my item from the service center. waste of time and money to come to this Walmart
-
December 2021 by Chase R.
Horrible customer service, stupid policy, and not at all safe area. Go there for some cologne for a Christmas gift, it's locked up, which is fine and to be expected. I asked the lady who got it for me why it cost more than advertised online, and asked if they would honor their online price. She said (and I quote), "as long as it's available online, we can price match". By the time I get to the register, a different lady was there. Asked about the price adjustment, and she was unfriendly, unprofessional, and to be honest a little trashy waving around her unreasonably long fake nails saying, "we don't price match OURSELVES"... (also another quote, although all caps on "ourselves" to emphasize the stupidity in such a statement) I'm sorry, you don't price match Walmart.com... at Walmart?!? That's the dumbest thing I've ever heard in my life. Stupid AF policy aside, the fact that another associate told us you did and yet we get such a nasty attitude is beyond deplorable. Save yourself a headache and horrible customer service and just buy online... That store is a disgrace, and that's saying something since we're talking about Walmart.
-
November 2021 by Jen C.
This Walmart is my absolute favorite. I want to start by appreciating Kymm in Customer Service. I come to get my rent from her every month and she is always friendly, easy to interact with, and her style is awesome. Kymm makes getting rent each month fun. I want to also appreciate Larry who works the Christmas tree area. He went above and beyond to help me find a black Christmas tree that the system showed was on the floor but wasn't. He searched the back until he found me one. This Walmart might be farther from my house but the employees make the drive worth it!
-
March 2021 by Brad M.
Don't shop at Walmart no more they no longer Give the service that use to no more exchanges and very big attitude almost rude let's see if to big to fail Is true continue this way and Amazon is taking over Al never going back after refuse a return because I don't have the box Sorry for the good employ Never see me again And also al stop to shop at Sam club to and al sell all mi investment i have where is Walmart
-
February 2021 by Lyn G.
Worst service EVER. This directed to the manager of pick-up that worked the 2/23/21 @1030am shift. I'm sorry if you won't honor a sale purchase from your own website cause your explanation to me is that it's fake and a fraud. But when I show you the sale as advertised and how it is reflected on MY receipt, DO NOT GIVE ME ATTITUDE and say, "I don't care. I don't have to listen to you." Then the moment you just grabbed my items and storm off?!?! Oh no! You brat! What are you 5 years old?!?!?! Learn a lesson in better customer service or better yet QUIT your job if you hate it.
-
December 2020 by Bobbie L.
Super horrible customer service , needed helo in hunting and fishing, asked help from 5 people and finally someone came over after 20 minutes, lots of workers filling carts for online orders that loikef like zombies, lets not forget customers in the store!
-
November 2020 by Matt R.
I came in today for meal prep food storage container sets. I had one thing in mind, and found something better. Thanks Walmart.
-
November 2020 by Claudia S.
I shop hear often and get in and out with what I need. NEVER do I ever ask for any assistance or have questions, but the few times I have needed help 3 out of 4 to be EXACT have been HORRIBLE. All three employees were in foul moods, not willing to go above and beyond to assist or did not know information regarding product. They were not happy or friendly. Today 11/22/20, I went to purchase disinfectant wipes, in the aisle there was ABSOLUTELY no sign indicating that there were purchase limits, as I was at self check out, there was altercation that happened when a women employee RUDLY AND DISRESPECTFULLY treated a customer who was purchasing two packs of toilet paper. She told her she could not purchase the second pack and began to take it out of the cart. The women and the baby came shopping together and were using one cart. They made it clear it was two separate households and the employee was sarcastic, rude and had no customer service. I continued to check out as more employees came to the self check out area. I was then approached by Daniel an employee who came up to me and told me I could not purchase the 5 disinfectant wipes and can only take one, this after he was involved with the other argument happening and after I had already scanned my purchase. I said where is the sign limiting the amount. He said it's posted as he directed me to a sign that specifically stated " there was a limitation to HOUSEHOLD SUPPLIES", that could mean anything. I became frustrated and he took 4 of my wipers and took them off my purchase. As I finished my purchase a manager came up and was trying to deal with the incident, as I walked out I made eye contact with Daniel and said to him, I believe signage needs to be modified to disclose what household items are limited, was not finished stating what I needed to and he cut me off and said "thanks will let them know". I stopped in my tracks, as I was already annoyed and said excuse me but I was not done speaking and I don't appreciate your tome nor your rudeness. He cut me off and said I heard you, I said no you did not. He then began to speak and I cut him off and said to him as an employee you need to listen and hear the customers not be rude. I walked out with my purchase called and spoke to Chris store supervisor and explained the situation about the signs, my incident and told him that they needed better training and people that are HAPPY to be working. He said he would see about the signs, would talk to Daniel, but I can only assume nothing will change. If your having a bad day at work, no need to take it out on customers. Daniel was also rude to another lady that was in line with her daughter by yelling at her that another check out was available the lady put her hand up as she was not ready to proceed. Absolutely no courtesy, no friendliness and it's no wonder that WALMART has a stereo type that their employees are miserable, unhappy, disgruntle, rude people just collecting a paycheck with no customer service capability. MORE TRAINING IS ABSOLUTELY NEEDED.
-
October 2020 by Terri B.
Its been awhile since I have been in Wal-Mart during the day. I can't believe what a zoo it was. The store has taken away all its social distancing policy except wearing masks. Solicitors blocking the doors wanting signatures. The store was crowded. The return items room was so crowded that there was six feet between the customers. . Wow behaviour like this will never get our kids back to school and life back to some normality. Way to go Greenback and Hazel. You have earned an F in keeping your workers and customers safe.
-
June 2020 by Polly K.
Absolutely worst worst worst customer service. I think that there must be something on the job application that says if you are totally incompetent we will hire you
-
April 2020 by Doug W.
Beware. I purchased a TV on Walmart.com. It arrived damaged from shipment. I was just advised by the Customer Service Manager at this store that effective Monday Walmart is not going to accept returns on anything. I am out hundreds of dollars. I didn't want a return. Just and exchange. Walmart doesn't care. They are making so much money during covid19 and now they want to make even more. Terrible company to do this to people right now. The customer service is just canned and rehearsed insincere lines.
-
April 2020 by Branden S.
Went to pick up my online order and they gave it to someone else. They would not take responsibility for the issue just kept telling me they don't know how it happened. They then didn't ask me how I wanted it handled just told me to come back in 45 minutes. I could of went in to the store and got it myself in less then 45 minutes... Dont do their online pickup they can't seem to handle reading when you say you are in parking spot 3 in a blue car
-
December 2019 by Nicole S.
Terrible. These three are just standing around talking about their vacations all they had to check stands open and at least five in each line and they're standing right in front of the checkout stands. The store is the worst my last
-
October 2019 by Maly G.
I've always been one of those people who hate Walmart, but now more than ever. They recently started this whole scanning each receipt upon exit which is something I cannot stand. I understand their need for increased security after stores stopped providing free bags, but having to dig through my purse after paying to find the receipt is the most annoying thing to me. On the bright side, they're open till midnight. Still, my absolute last choice store.
