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August 2024 by Edward Curren
I don't know why I continue to go to this location. Every time I leave with a light on in the dash. These morons cant seem to figure out TPMS sensors. They broke one last time I was here, and here we are again leaving with a light blinking in my face. Already waited 2 hours and now I cant wait another hour to see if you can figure out a simple sensor. My last review below describes previous visits to the Orangevale location. Never again
"Took my truck in to have a low tire looked at. Left the truck and came back at the end of the day. Had something in the tire close to the sidewall, so warranty covered tire replacement. Came to pick up my truck and the sales rep informed me they replaced the tire under warranty and I paid to have the new tire put under warranty. When I start my truck to leave the TPMS light comes on not reading the rim they just put the tire on. I shut the truck off and go back inside. Sales rep says "OH Yeah, we tried to scan those and none of the TPMS sensors would read at first". This set of rims and tires were bought new, with new sensors, from Americas Tire about a year ago. Im pretty sure they broke the TPMS sensor installing the new tire. And no option was even given to me to replace it. Now I get to stare at a flashing TPMS light in my cluster the whole time I drive my truck. I have spent thousands of dollars at Americas Tire on multiple vehicles. This is the second and worst customer service experience I had with this company in the last couple months."
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August 2024 by Jeff Partin
Great customer service very professional.
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August 2024 by Andy Russell
We have lived in the area for over 20 years now and consistently come here for our tires (other than a short spell at Costco , sorry about that) They are always helpful, polite and professional. Clean waiting room with great Wifi to work while you wait. Luke our tech was very helpful and explained everything very clearly.
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August 2024 by Colton Tyler-Clement
My man Damian was very helpful with tire selection. Gave me a great deal.
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August 2024 by DREW SIMMS
Very knowledgeable, friendly, and prompt services!
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August 2024 by Coby G
I had almost given up on this location after a few bad interactions with some employees who no longer seem to be there. However, I recently encountered Brandon, and my experience was completely different. I shared with him that I was nearly done with AT, and he asked why. After I explained my past negative experiences, Brandon immediately turned things around and won me back. It’s rare nowadays to find someone who truly listens and then delivers excellent customer service. I really appreciate it—thank you, Brandon!
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August 2024 by K M
I've been taking my cars here for many years now and I've had nothing but good experiences. The customer service has always been exceptional. I usually never have to wait long but I do recommend scheduling an appointment if you can.
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August 2024 by Sue Hilbun
Went in to patch my tire, next thing I know they're telling me they can't legally put it back on. Wanted me to buy 4 new tires ,they weren't bald, but needed to be replaced soon. Shame on you guys. Using scare tactics.. lost this customer.
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August 2024 by Xander Lewis
They have amazing customer service here. When there was a problem getting my order everyone went above and beyond to make sure it was taken care of as soon as possible. I will definitely continue to take my business here in the future.
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August 2024 by Parke montgomery
Came in with a trailer tire Issue just before closing. Totally expected to come back in the next day to have it dealt with as it was late. The guys insisted on doing it immediately so I wouldn’t be inconvenienced by having to come back. Couldn’t be happier. Great group of guys, would definitely recommend!
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August 2024 by Global Expat Reviews
Landon and his co worker (whose name I forgot, but had a nice haircut!) did an amazing complimentary job on my Tesla Y today at Americas Tire Orangevale. They were fast and polite, and are great at what they do. If I were their manager I’d give them an instant raise! Rock on fellas.
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August 2024 by Jennifer Perez
Such a good experience. Thank you so much for the kindness and I was helped by Landon. This place is wonderful and the people that work at this location are so wonderful. Thank you so much for helping me start safe on the road.
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June 2024 by Andrew N
Super friendly staff, prompt service. Had the tires I needed in stock and at a reasonable price.
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June 2024 by Cat F -
This America’s Tire store consistently goes above and beyond for my family and me with all of our tire needs! We used to only go to CostCo Tire store (which is also very good), but the convenience and care of the associates that work at this Orangevale location are awesome! I had a low tire pressure sensor yesterday and did a quick stop so they could check pressure and inspect. In just a few minutes they found two tires that had objects stuck in them (a nail and a drill bit)! Originally we thought we only had a problem with one tire. They repaired both of the holes and I was on my way fast! I’m so thankful for this store and the awesome service they provide to keep my family and I safe!
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June 2024 by Bob Healy
Quick curtious, replaced my flat tire with no fuss. Prorated replacement cost efficiently and fairly. Checked and added air to my other 3 tires. In and out in 45minutes with no appointment.
