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March 2024 by Anthony C.
JASMINE IS A SAINT!!! I've very sensitive when it comes to getting my blood drawn and after going to the same person for 10 years and having an insurance change I was very nervous about trying someone new. Jasmines touch with the needle is unreal I felt NOTHING! She's also the happiest person smiling and laughing the whole time you won't even notice your blood was taken!!! I highly recommend this spot! I was in and out very quickly and with a smile on my face!
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February 2024 by Jody T.
Jasmine was awesome. Very helpful as I had many tests done. Gentle touch. Timely. What else could one ask for considering the task at hand. Great job!!
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November 2023 by Vicky M.
I'm sorry, I can't find the correct location, but it's about LabCorp on Anaheim Blvd, the person who attended the phone is the worst person ever, she did not let me talk, she did not provide me the accurate information for my testing, she hang off the phone 2 times, definitely I can't recommend a place like they don't take care of the patients, if you need services like these ones is because you are taking care of your health. My only question was to and follow the instructions to make my test. She was not capable, integrity patient and ethic to listen and answer just a simply question. I do not recommend this place (Anaheim blvd location). You guys needs to hire people that they really take care of, otherwise it looks like you as a company at doesn't have enough ethic in the health area or even how the customers we can trust in your results. The worst experience ever in the medical field.
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September 2023 by Joanna C.
The staff here is very kind and they got me in and out pretty fast considering the rush this morning! I also like coming to this location because they don't get too busy like other LabCorps!
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July 2023 by Kay S.
Quick and Painless! Very friendly and efficient staff. I made an appointment here because it was close to work. I will always arrange my appointments around my work schedule now. Highly recommend. Google has them as " permanently closed " they are not and they are in the process of fixing it.
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January 2021 by anne n.
I've been here a handful of times, and 4 out of 5 times is good. Most of the lab techs are very nice, considerate, and good at what they do. As long as I make an appointment, I am usually in and out within 15 minutes or less. This week, I had a blood draw for COVID test, and the lab tech performed the clumsiest blood draw I have ever experienced. I've been here multiple times for blood draw, and all previous lab techs were considerate and effective at performing a painless blood draw. This technician (older Vietnamese man) was unable to draw any blood in his first attempt. I can speak Vietnamese so I asked him to try the other arm. He initially declined and continued to try to reinsert the needle. WHILE THE NEEDLE WAS STILL IN MY ARM, pulled out the needle half way, and began to jiggle it around to "find the vein". He did this several times, all while the needle was still in my arm and just aimlessly moving the tip around. After several attempts failed, he switched to my other arm. I do not have an aversion to needles, so it was just uncomfortable and painful. I can't imagine what a terrible experience this would be for someone who is sensitive to needles or blood. It's been 5 days and the bruising from his attempts are still visible on my arm.
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October 2020 by Azriana A.
Went to the Laguna Hills location last week and they were extremely rude. There are no words to even describe how bad the service was at that location. However, I came to the LabCorp in Orange because it's close to where I work. The staff was so friendly and the service was so fast! I was in and out in less than 20 minutes. I could not even believe the difference in service.
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September 2020 by AJ A.
Lack of understanding during COVID-19. I went today for a drug screening. Peed in the cup but it wasn't enough or she didn't trust me I guess so she threw the urine away and made me wait till I can pee again. When I came out the office was full. Obviously I'm trying to social distance so I went outside. Came back in because I had the urge to pee. The lady at the front desk refused me no matter what I said. Now I have to delay starting my job because these people are stubborn and rude.
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July 2020 by Brian V.
Came at 1:20PM for a drugscreen. First time coming so I checked in with the machine and it says to wait wherever youre comfortable and they will send a text, so I waited outside. (There was a lot of people inside so I didn't want to wait inside because COVID.) Okay... I waited outside, 3:00PM went by, no text. By the time I was next to talk to the frontdesk, it was 3:39PM. The front desk asked what I was here for and I said "drugscreen". She replied, "Drugscreen was over at 3:30PM, you have to come back tomorrow. Are you kidding me? 2 hour wait to be given this response. This place really needs an update or to coordinate better. At least send out a text saying drug screen will be over in an hour or something. I knew I shoud've went with Quest but I gave this place a try. A BIG disappointment.
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February 2020 by Yvonne A.
So I came here today as per my Dr.'s orders, upon arriving I was waiting in line, not evEn acknowledged or greeted. I checked in through the kiosk and waited for my name to be called. Chris then calls me up & reads over my paperwork and hands me a cup to pee in (without checking my insurance) then points me to thE bathroom. I then come out and doesn't allow me to hand him the urine sample but says "No, come to the front I need to talk to you about a yOUr insurance" I step out in to the waiting room at res WITH MY URRINE SAMPLE IN HAND (slightly awkward) then he says "we don't accept your insurance" & he turns away and returns to his computer,, then I proceed and ask where I may go that my insurance is accepted. He says "Quest" so I ask for an address, he rudely ignores me and a woman says the address to me. I thanked her. Chris was short, rude, & makes you want to never return here with his snobby attitude. He acts as if I disrespected him by coming to the wrong place. Try and avoid this place because of CHRIS!
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January 2020 by Patrick L.
If your business listing is showing closing at 5pm, you should not turned away customer for blood work and said you are closing at 4:30pm. Twice now that my daughter needed timing blood drawn (within 30 minutes from the 1st one) and I came in at 4:05 and was told that they could not do it because they closed at 4:30pm.
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October 2019 by Mary C.
Here with my dad today. Lab is the same, but handicap parking is completely inadequate.
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October 2019 by Maria-Chayito W.
Staff very, very friendly and efficient during this visit. I had an appointment and was seen immediately. keep up the good work. Thank you for being so caring.
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January 2019 by Kim F.
I went on a day that wasn't very busy. I was a walk in but got in and out quickly. The nurse was friendly and helpful so I'm happy about the location itself. However, I am not happy about not being able to get my results. It has been nearly 3 weeks and my results are still not posted. My doctor has been on vacation so I haven't been able to get the information that way either. I am paying for this out of pocket as my insurance is not covering it so I kind of feel like I own the data and should have access to it. I emailed the contact us page and they replied requesting additional information. I replied with the info but am still waiting. Everyone I have worked with or talked to has been friendly but I disagree with the policy of not being able to see my own results.
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December 2018 by Jeanne F.
Is there a place to give a minus star? OMG what place of business never answers their phone? I tried over an hour. I needed to ask if my doctor faxed over an order before driving over there but NO FREAKING answer! How can a business even exist that does that? This place takes American inefficiency to a new low!!!!