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October 2023 by Theresa Parks
Westcom credit Unions are very professional, fast, fun and friendly credit Union which was a much different opinion than I had when I originally learned about them. I thought they were only there for the rich but they're not. I'm poor and they treat me just like I'm one of their customers that have lots of money
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May 2023 by Ana Mora
Professional and great customer service. I've been a customer for over 15 years.
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May 2023 by Tyler T.
The best place for everyday banking, auto loans and investment services! I'm glad they're open to all of Southern California residents. If you're tired of getting nickled and dimed at your other financial institution go to Wescom, no fees for their memberships.
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March 2023 by Phillip Pullion
Awesome service, super friendly staff. Willing to assist you without complaining or frowned upon. Able to assist you with anything pretty much can print the cards immediately at the branch for you. Don't need appointments but recommended because they take appointments first and then first come first serve after that as you walk in.
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March 2023 by David N.
Began a new relationship with Wescom after a friend told me about their products. I found out there's a branch not too far from The Outlets of Orange mall and decided to make an appointment. Maira was very helpful. She helped set up several accounts in just under an hour and fifteen minutes and answered most of my questions before I could even ask. I didn't expect to receive this level of customer service from a bank. Everyone is so polite here. Truly appreciative. If you're considering a new bank, I would recommend coming by Wescom in Orange.
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March 2023 by John Souza
This is completely horrible! I’ve been to there City of Orange Branch 6 times to help Wescom, get me the title to my vehicle, that I paid off in 2008. I do like their employee Daisy, she completely carrying this Wescom Branch on her back! She is the #1 employee of Wescom and I hope she gets a promotion soon! Every time I’ve came here, I’ve had to wait! I’ve done everything to help Wescom get me the correct documents to get the title of my vehicle! Now, I’m being told from Daisy that she gave me the original documents and not copies of the documents! Well, I’m back here again with all the documents that Daisy from Wescom gave me. And I don’t have the original, notarized documents, so the DMV has sent my paperwork back, but still charged me the $35 fee! Will I ever get any help from Wescom?
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February 2023 by John S.
This is completely horrible! I've been to there City of Orange Branch 6 times to help Wescom, get me the title to my vehicle, that I paid off in 2008. I do like their employee Daisy, she completely carrying this Wescom Branch on her back! Every time I've came here, I've had to wait! I've done everything to help Wescom get me the correct documents to get the title of my vehicle! Now, I'm being told from Daisy that she gave me the original documents and not copies of the documents! Well, I'm back here again with all the documents that Daisy from Wescom gave me. And I don't have the original, notarized documents, so the DMV has sent my paperwork back, but still charged me the $35 fee! Will I ever get any help from Wescom?
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November 2022 by Azalea Segura
Is it illegal to speak in Spanish an every Wescom credit union bank? I had a bad experience at this location in orange with Jennifer and Jonathan. I would really like to know if it is so I could take my business somewhere.
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August 2022 by Don R.
Purchase a new vehicle on Tuesday night from a dealership in Newport Beach. Next morning went on line to wescom com. e-filed all the doc's which took about 10 minutes. Received a message back saying I would be contacted a representative shortly, I was e-mailed and texted by Kaitlin Tran, Wescom Loan Adviser who asked if she could call me. 2 minutes later she walked me through the loan process verifying my doc's were in order which they were , she said it would take 1 hour. Phone rang a few e-doc's to sign and process done the check is on its way to the dealership ! A very Big Thank You to Kaitlin Tran for making the loan process so easy !!!! Wescom Credit Union member for life at least the last 47 years and counting !!!!
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August 2022 by Avery A.
Just opened up an account. smooth and easy process thanks to advisor Maira Wilk. she explained EVERYTHING so clearly and all the benefits at an ease. Such a kind lovely woman! thanks for all the help. Glad to now be a member.
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June 2022 by Arturo M.
I've been with Wescom for about 16 years now and I will stay with them for life !! They are the best and their app allows you to pay for your bills conveniently and they given me large credit lines and personal loans without a hassle . Last but not least you can't compete with the convenience of using atms at all credit unions and 7-11's without a fee , I love it !!
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July 2021 by Sheila Fox
Wescom is the best, everyone is so nice
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April 2021 by Jasmin A.
This Wescom branch has got to be the laziest branch around. I've had multiple services done here most done with attitude and laziness. They failed to notify me about a denial and didn't give my friend chance to become a member because there was 20 minutes to closing time and they need approximately 30 minutes to complete that process. I've never dealt with things like this at the Irvine Wescom branch. Just goes to show some reps are willing to go out of their way to make sure we get good customer service.
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December 2020 by Kristina E Zorrilla
Ruth Villanueva gave great customer service and you need more people like her .
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September 2020 by Theresa R.
This Wescom Credit Union is the worst credit union out there I was scammed end of aug .and went to bank to make sure I didn't loose any money.they said I wouldn't.well guess what they let my money go to the scammer the next day and it was still pending the day I went in so they said will look into it . A lady Deanna said I won't get my money back beacuse I had a hand in it who says that to a customer I lost 55 hundred I would rather donate 55 hundred than to scammer . So if you have Wescom get your money out today. I will be out there to picked about how they ripe people off any one want to join let .and called CEO Darren Williams 20 time not man enough to call you back.
