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January 2024 by David Chang
Just had 2 documents notarized in font of Yen Doan. She was very professional, organized, and pleasant! She explained the process of notarization in California along the way. She further updated my out-of-date records in the system. Job well done!
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November 2022 by LA BELLA LIRIO NATURA
(Translated by Google) EXCELENT SERVICE(Original)EXELENTE SERVICIO
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July 2022 by Claudia D.
worse service first I make an appointment In the one in orange it gets cancelled I get transferred to the one in Chapman i bring in the documents request teller informs me that its not good enough even tho I have had a account with this bank before but to go do it online that on there I can do it so why would I waste my time coming into the bank driving around for this type of service Brenda did not even try to get a second opinion i asked her why would I be able to do it online and not here this is why I had made an appointment ! worse service ever
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April 2020 by Millie Jewell
Very friendly
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September 2019 by loren l.
Alejandro Ochoa is always super duper awesome with customer service!! He answers ALL your banking questions and gives you great recommendations with very thorough education!!! Thank you Alejandro!!! Also since it's inside stater you can stop and do groceries and lotto
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April 2018 by Fay W.
Fabby helped me out today and she was so awesome and helpful! She even offered me a cough drop and water. I am so thankful that i was able to get what i needed today. Ricardo was also very friendly. Thank you, Fabby!!
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February 2018 by Christine O.
Not good customer service. I know you close at 7 but your delivery of "miss, we're already closed" needs to be worked on. How about an "I'm sorry..." right at the beginning or end of that sentence. That would've helped. You could have also put up the barrier that would've indicated to me that it was closed as well. They were already helping one man and I'm obviously getting off work myself. Just rude and inconsiderate. This is exactly why I should've gone to the one I usually go to in Newport Beach at 5 Corporate Plaza, where they offer the best customer service. These people here at the Wells Fargo inside Stater Bros (that says it all) need to take some lessons from the NB employees.
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June 2017 by Zarok Palethorn
Friendly and helpful banking services in a convenient location
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December 2016 by Kelly P.
I had the pleasure of being assisted by Deidre Alatore on a personal auto loan. She was professional, informative, and quick to get my loan processed. I was in and out of there within 30 minutes. Although, the loan didn't result in my favor due to circumstances out of Deidre's control - she went above and beyond to ensure that all my questions were answered. With her professionalism, convenience, and empathy towards her clients - I'll be sure to come back for future business with her.
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October 2016 by Angela V.
Don't go to this one unless you want everyone around you knowing what your available balance is... I didn't have my debit card on hand so I deposited a check inside. After asking a million questions as to where my debit card was and why I didn't have it the teller handed me my receipt and proceeded to LOUDLY announced my available balance without me asking what it was. I can read a receipt perfectly fine and I have online banking. The lack of respect for client privacy was both astonishing and infuriating.
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January 2016 by Reshma Thapa
Cecelia and Josh were amazing.... I love banking with Wells fargo.... Great customer service... Friendly. I got off from work at 6:30 and need to withdram money more than an ATM limit... They were open... I drove all the up there. And told them my story and cecelia and josh both tried to help me find one close to where i live. So next time i dont have to drive up here.... Thank u
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November 2014 by Raymon Noall
Very friendly workers, always trying to make sure you are completely informed on everything that could make your day easier.
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June 2013 by Jose Casares
Nelly is an awesome rep. Very helpful and friendly.
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October 2011 by A Google User
It's located in the Stater Brothers
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January 2011 by Chad Cisneros
Open an account with me :) or ask how we can help out with preventing fees!
