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November 2023 by Debra Roseberry
My experience with two men and a truck was amazing. They were so nice, accommodating and fast. Moving is hard and this team made it so much more pleasant!!
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November 2023 by Michelle B.
These guys are amazing. I was so incredibly anxious about moving last weekend but everything went smooth thanks to Two Men and a Truck. I was moving from one studio apartment to another. I had nearly everything prepared but the few things I didn't were swiftly taken care of. The two guys they sent me were fast and efficient. They addressed my concerns about not being able to find my new place with confident assurance that they wouldn't get lost. They didn't get lost snd they wasted no time getting me unloaded. The whole move took roughly 90 minutes so I only had to pay the minimum! Andrea in the office also called to check in which I really appreciated. If I could give 10 stars I would. They are amazing!
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August 2023 by Bryan Brunsting
Absolutelyl horrible experience. The employees dropped my furniture off of the moving ramp and smashed my furniture. They also broke another one of my pieces of furniture while moving it up stairs. I was completely calm at the time as the movers told me the comany would have no problem taking care of any furniture that they damanged.I have now been notified that they will not be paying for any of the furniture. It is impossible to get a hold of anyone at the company and they aren't willing to discuss the matter. All I asked was that they take care of the furniture that they damanged by their employees under the insurance policy that they hold for these exact things as a company.If you plan on moving, use ANY OTHER MOVING COMPANY. This place is an absolute scam and has ZERO integrity.
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August 2023 by Bryan B.
Absolutelyl horrible experience. The employees dropped my furniture off of the moving ramp and smashed my furniture. They also broke another one of my pieces of furniture while moving it up stairs. I was completely calm at the time as the movers told me the comany would have no problem taking care of any furniture that they damanged. I have now been notified that they will not be paying for any of the furniture. It is impossible to get a hold of anyone at the company and they aren't willing to discuss the matter. All I asked was that they take care of the furniture that they damanged by their employees under the insurance policy that they hold for these exact things as a company. If you plan on moving, use ANY OTHER MOVING COMPANY. This place is an absolute scam and has ZERO integrity.
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August 2023 by Christina G.
If i wrote out my entire experience this review would be way too long. This company responded to a complaint on the BBB website saying they always suggest the customer purchases the additional protection.. to protect them in case of damages. They suggest that so they can pocket the $45I couldn't agree more with the customer that said their tactic is to continue to ignore and say we will get a call back and never do in hopes we give up and disappear. I've never been more disappointed in the level of below average customer service from a company before. I bought the "additional protection" for $45 a couple of damages occurred because of a negligent worker my move was a month ago and they continue to tell me i will be receiving a form in my email. One worker decided to peel the bottom of my dresser and in return left me with a wobbly dresser.. not sure why he thought that was a good idea.As someone who has had many corporate jobs before i know it's not brain surgery to email over a form (that they will likely ignore even if it did come through). Yet i continue to receive the same response of "i don't know what happened i will ask so and so to get back to you" yet i never get any form of solution The lack of knowledge this company encompasses is a joke i received 2 movers from my apt to condo that are 10 miles apart I've never in my life heard of a moving company sending over 2 movers so in return it of course took significantly longer and cost me quite a bit more Aside from all of that the most disappointing part is the responses i have been receiving such as i should have requested 3 movers if i wanted 3 movers.. i don't work for a moving company I'm not the "professional" i thought it was common knowledge as well as, as the customer in the midst of a chaotic move the moving company i wrongfully hired shouldn't make it more complicated for me. On top of continuing to get ignored. Im barely scratching the surface with how bad my experience was with this company, i can go on for days. I know many business owners and a decent business will do what it needs to to keep customers for life and get as many referrals off of customers as possible versus focusing so much on just making as much as they can on the one time they have a customer. Hence the lack of knowledge on how to run a business. Moral of the story I dont recommend anyone hire them and i will continue to get to the bottom of this. Good luck to "two guys & a truck"
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July 2023 by Lisa L.
This company damaged the home that we moved from and then damaged our new home. These are just a few pictures. The boys that moved us broke a window at the new property and literally threw boxes into the storage shed. When we called to complain the company offered to pay for the window and nothing else. The move cost over $2100 and each mover was given a $100 tip. Do not use this company!
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July 2023 by Stacy W.
If i could give this place ZERO stars, i would. Not only did we pay for PACKING just to have HALF of our home left untouched, we also had half of the boxes that did make it to our new address unlabeled, so the movers just dropped them in the middle of the home since they weren't able to set them in each designated room (the driving movers themselves, were very lovely.) ((even they complained about the packing.)) I had sent multiple emails, pictures, complaints and a supervisor has YET to reach out to me. The woman i was communicating with was super nice, but also stopped responding after saying I'd be forwarded to someone who could help and THEY have YET to reach out as well. They were supposedly having a whole "team meeting" about our move, yet... two weeks later i haven't heard a peep. The whole ordeal has been a headache and one of the worst moving experiences esp after my man had to stay behind and fly a friend out to help him pack a uhaul of everything left over, since me and our son left already to receive drop off. 0/10. THE WORST MOVING COMPANY
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July 2023 by Nicki G.
I will never use this company again. I was quoted $240 for a 2 hr move despite the fact that I told them it would take longer. They sent two men, and while one of them was great the other was angry, did not work, was verbally abusive, and dishonest. During my move this man chose to yell at my friend for making eye contact and stated he was challenging him. Upon delivery the mover stopped working which made the move longer. Upon completion, he charged me for 6 hrs. He then told me to Zelle him. I did so, and despite the fact that I could see the deposit on his phone, he tried to intimidate me to pay him more. He yelled, slammed things, and cursed at me. I had to call his supervisor to have him leave.
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June 2023 by Nancy Dandridge
I used Two Men to haul away a Full size bed and move a Queen bed to our guest room. Phone personnel were very efficient and professional. I appreciated them reaching out to me to finalize the dates and times. The moving crew were outstanding - on time and professional. My only complaint is that I don’t feel the disposal fee for the bed was fully explained. I was quoted one disposal fee for one bed. But because the bed was dismantled and in 3 pieces, they charged us three disposal fees. I will definitely use them again, but I will make sure I understand the rules.
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May 2023 by Narielle Ayala
Two Men and a Truck was excellent, from start to finish. The application process was easy and I received a quote within 24 hours. The office staff communicated very well with me. The movers themselves were amazing as well. I was originally scheduled to have 3 movers, however, it was reduced to 2 men on the day of. However, this was not an issue. They arrived on time, and immediately upon arrival, they got right to work. They worked very quickly and were able to get the job done faster than I was quoted! They came ready with all supplies and everything went very smoothly. I was very impressed with their work. They were friendly and I would definitely recommend them and use them again when the time comes. They were reasonably priced and worth the money!
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April 2023 by Theens R.
DAMAGED MY PROPERTY - THEIR INSURANCE DOESN'T COVER ANYTHING!! CLAIM THEY ASSEMBLE/DISASSEMBLE BUT BE CAREFUL - THEY WON'T ASSEMBLE FURNITURE CORRECTLY AND WILL LOSE PIECES TO YOUR FURNITURE THROUGH DISASSEMBLYThey assigned a crew that did not seem to be trained or well equipped as they not only damaged my furniture but also lost pieces/screws to my furniture and then didn't assemble my furniture back correctly so it broke days later when we were sleeping on the bed. When I looked under the bed, I realized 2 out of 3 of the supporting legs were missing!The crew started early morning and didn't finish until the evening. We didn't have our lights/electricity so weren't able to assess how the move went. We were just happy everything was in the new home and also felt relieved that the movers were done because it's laborious. Come to find days later, when we were unpacking our items were missing and my dresser was scratched completely on the side. I think the movers were exhausted towards the 2nd leg of the trip and didn't care at that point to be careful. They just wanted to get everything into the house and complete the move.I thought - Good thing we bought insurance! NOT!!! - I reached out to customer service asap, providing pictures and detailed explanation. They didn't follow up until 1.5 months later after I sent and called several messages. When I finally heard back, they said they weren't going to cover my damages because their crew claimed, we did a walk through and Ok'd everything. This business works one sided and does not take care about their customers. They claim these amazing services
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April 2023 by Lori Berube
I highly recommend this company. Great service from the office staff right down to the movers. Will be using them again in the next few weeks.
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April 2023 by Sue Munoz
Great job done by these young men. They were timely, courteous and neat. Definitely would use these again.
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March 2023 by Michelle Just
The team I had was amazing. They did a great job getting everything out in a timely manner while also providing quality service.
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January 2023 by Debra I.
They showed up, moved me, it was raining the whole time and they did a fantastic job! The 3 guys that showed up to move me, where helpful, listened to my requests and were very friendly. I hope I never have to move again, but would hire them again. It's not cheap but worth every penny.
