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November 2023 by Claire C.
They go above and beyond here! Everyone is so nice and helpful and the meds have helped my daughter so much. Highly recommend this pharmacy.
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July 2023 by Connie J.
This was my first time using a compounding pharmacy and I am grateful to have found Tustin Premier, Mary and Carol are so caring, kind and professional. They both were friendly and most importantly, care about their customers. I appreciate them and all they had to do for my son and me!
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July 2023 by Breanna M.
Everyone here has been absolutely amazing for the last 8ish months I've been getting my sons medication made. They all go above and beyond when pediatricians front office miscommunicates about the refill. I hope they know how much we appreciate all they do! PS. according to our pediatrician, they are the only local compounding pharmacy that either can make esomeprazole correctly, or make it at all. So parents with GERD babies, head to TPCP!
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May 2023 by A Y
Not helpful at all.
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January 2023 by Chris B.
I'm so glad that this place exists. They were kind, quick and very helpful. They came through when every other pharmacy in a 20 mile radius couldn't. What really sets them apart, in my opinion, is that I just had a specialist doctor tell me, "We don't recommend any pharmacy by name (as a professional shouldn't) but we have had great success when we or our patients work with them." That's all I needed to hear.
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November 2022 by kimberly finch
Super nice staff, and make special medicine for you and your animals too♥️
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September 2022 by Amanda Sanchez
I have been with Tustin Premier Pharmacy and have only had the best experiences. It is very stressful when you are dealing with several underlying conditions and Mary and her staff make it as easy as possible for me. Mary is always there for me to help me and make sure I do not have any gaps in my medications. Her staff is incredibly friendly, and they always go above and beyond to ensure I can not only get my medicine but also help me with timing because pick up can be a challenge for me because I cannot drive due to my illness. The negative review is nothing I have ever experienced and again I have been with Tustin Premier for over three years, and they fill my medications on a monthly basis. I never have experienced anything that the negative review said. Therefore, I can only speak to my interactions, but they have been great. Mary and Tustin Premier are the best around. If you are looking for a great pharmacy, great pharmacists, and a pharmacy that understands that people suffer from different ailments and the need to work with each patient individually then this is where you want to be. Feel confident that you are in great hands and that you have a partner that understands medicine with Mary and her staff.
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September 2022 by Josh Peterson
I was using premiere compounding for a medicine that was time sensitive.They were multiple days late on providing my medicine every single month (I've only used them for 3 months) and during the 2nd month I had let them know I'd be returning for the medicine on a monthly basis. The pharmacist let me know she'd be prepared for that so I wouldn't be without medicine that I depend on for multiple days at a time.I had my medicine called in a week ago and finally called them today after having waited to see where the medicine was at only for the lady to tell me that the medicine was back ordered and I'd have to call them next week. I was given no heads up in advance. The issue is if they had known this info and I was given the info I could've went to a pharmacy that actually can help me.When I asked them what happened, why I wasn't given a heads-up and that I'd definitely be using a more punctual pharmacy from now on the lady told me to go for it and provided no other explanation. Genuinely atrocious service. I really wouldn't recommend this place unless you feel you have no other choice.I actually think Mary is really a lovely person but she's only one of them and the pharmacy is just way too unorganized. This is people's medicines we are talking about here.I hate to leave negative reviews like this but this one feels entirely merited.
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September 2022 by Cal B.
I have been with Tustin Premier Pharmacy and have only had the best experiences. It is very stressful when you are dealing with several underlying conditions and Mary and her staff make it as easy as possible for me. Mary is always there for me to help me and make sure I do not have any gaps in my medications. Her staff is incredibly friendly, and they always go above and beyond to ensure I can not only get my medicine but also help me with timing because pick up can be a challenge for me because I cannot drive due to my illness. The negative review is nothing I have ever experienced and again I have been with Tustin Premier for over three years, and they fill my medications on a monthly basis. I never have experienced anything that the negative review said. Therefore, I can only speak to my interactions, but they have been great. Mary and Tustin Premier are the best around. If you are looking for a great pharmacy, great pharmacists, and a pharmacy that understands that people suffer from different ailments and the need to work with each patient individually then this is where you want to be. Feel confident that you are in great hands and that you have a partner that understands medicine with Mary and her staff.
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August 2022 by Arabella Z.
I have gone here three times and all three times I have been extremely disappointed. Carol is never nice - downright rude. Additionally, I found the prices to be extremely high compared to other compound pharmacies. Definitely think twice before going here. There are plenty of other compound pharmacies to give your business to - this is NOT one of them.
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August 2022 by Ann Prevost
I have been using this Pharmacy since they opened for my Dog and now myself. Their pricing is so much better on many things. I appreciate all they do for our Vizsla, Dusty and kindness to our family.
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March 2022 by Jasper7182009
I had a bad personal experience with both ladies at this pharmacy. It started out when I asked what was I signing for. And the lady said I was signing for receiving the medication, the pick up. I wasn’t signing for the charge. So I said rather innocently, how do I know what I’m signing for? Perhaps I’ll find a charge of $5000 from my account. Well that set the pharmacist off. And this was on a Monday morning at 10:30! She said I had insulted her, blah blah blah. And the other lady backed up her friend. So customer service is nowhere to be seen this Monday morning. I left but came back within a few seconds and told them that they should print out a page that has my signature on it stating the medication in the pick up date and the time. But no, no no, the ladies were not having any of this. The first lady went to the back of the office and the second lady kept telling me goodbye and she added that I ruined her day. Well I told her she shouldn’t drink so much coffee then. And all this happened on an innocent Monday morning. I had been there twice for medication but I assure you and I assured them that I would not return. I telephoned the referring vet in order to get another pharmacy for the next month’s refill. And when I see the vet in May, I will tell him of my experience with these two ladies. I suggest that these pharmacists realize that customers are human beings and not the inert pills and liquid medications that they dispense.
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March 2022 by Mina Abraham
I have been a customer for Tustin premier compounding pharmacy for the past 3 years. The customer service is exceptional and the care is genuine. The pharmacist is very caring and explains all the directions clearly. I highly recommend this pharmacy, it’s rare to find caring people in the time we live in currently.
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March 2022 by Mary Bebawi
I highly recommend this pharmacy to everyone, Mary the pharmacist is so nice, she goes above and beyond to help me with everything I need, specially with the busy day of a full time working mom, she does all the communications with the doctor on my behalf.
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March 2022 by Monica E.
Great customer service, I had the best experience with this place, Mary always goes above and beyond, she contacts my doctor for me , very understanding to my needs, they update me all the time about my Rx status. Great pricing, that's the most important part, lol Honestly, I'm so glad I transferred my prescription to this pharmacy
