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May 2024 by jim rudloff
Who knows brought my car in there multiple times to have them fix a radiator... Finally got to a point,. They said it would take too long. Went to the other end of Chapman to Midas fixed in 3 hours
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February 2024 by Eileen Murray
Radiator leak on my 96, they were very helpful and respectful. Thank you!
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September 2023 by Johnny Gonzalez
Overpriced. They were charging me 1500 to replace conpressor and i was charged 780 somewhere else
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September 2023 by Bryan Santamaria
Pretty cool and helpful people highly recommend
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September 2023 by Robert Figueroa
Friendly and helpful staff.
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August 2023 by Salvatore Tripoli
We are from Florida, while traveling to California my wife had some A/C trouble. . Not knowing any shops in California I relied heavily on reviews. Chose Tom's, made an appointment and got in quickly. What a blessing. The whole interaction was amazing. They were thorough, honest, reasonable and genuine! No hidden fees or agendas. I highly recommend this shop!Thank you Randy and Gail! You folks are awesome!
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August 2023 by Eric Reyes
Had them check my AC now my van has trouble starting up
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July 2023 by Jason Y.
Overall, friendly, knowledge and quick service. I have a 2002 Sequoia that was leaking ac refrigerant. Come to find out, the clutch fan was under performing and needed replacement. I had the leak found - worn o-rings - the fan clutch replaced, and refrigerant installed. I will bring my other vehicles for service. Randy and Gail are good people to work with. Honest price for an honest day of work. AC works and blows cold .
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May 2023 by James Mahar
Great service, fair price, excellent work!
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February 2023 by Jason Romero
Stopped by and spoke with Randy, immediately I knew I had come to the right shop to have work done on my classic car. Randy was able to squeeze me in same day and now my 1964 Cadillac Coupe de Ville runs cool. Highly recommend, if I ever have another need for friends or my other classics I'll definitely recommend and be back!
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February 2023 by Jason R.
Stopped by and spoke with Randy, highly recommend this shop!! He was able to squeeze me in right away and took care of the overheating issues with my classic car and kept me updated along the process. Car runs cool now and I couldn't be happier!! Will definitely recommend to friends or if any of my other classics need service.
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September 2022 by Jennifer Wright
Randy & Gail at Tom’s Radiator & AC saved the day, my Freshman son’s move-in to Chapman and maybe my sanity. The night before a 900 mile+ road-trip to Orange from Northern Oregon, my AC blew. It was Saturday am when we left, so most shops were closed, but I managed to get it pressure-tested 2 hours into the trip. Failed, so I drove with my three kids from Hood River, OR to Orange, CA with no AC in August. 111 degrees was the highest temp we saw. It was awful. Once we finally arrived after one night in Sacramento, reception at the Ayres Hotel in Orange recommended Tom’s. I called and spoke to Gail as soon as they opened Monday morning. She confirmed they could assess the problem (with the assessment fee going toward any work done) and had me come right in. She and Randy both were so warm and welcoming. I left the car, approved the estimate by phone once they knew the problem, and hoped it would be ready by the next morning so we could make my son’s move-in time at Chapman University. Amazingly, they received the needed part sooner than expected and called to say it was repaired and ready, same day, right before they closed for the evening. I was so grateful and relieved. Loved hearing about how Randy’s dad (Tom?!) opened the shop when Randy was 11 years old, and upon his high school graduation asked if he wanted to go to college or start working at the shop… as long as he got a haircut. He did and has been there, doing excellent work and probably saving the day for countless people, ever since. They offered to help my son with any car issues he or his friends may have, or to just stop in if they need any help or have questions about the area. Such real, genuine, ethical folks- cannot recommend highly enough. ? Oh, and of course my AC is working perfectly as this Momma moves her oldest into college today and then heads back up north, grateful.
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September 2022 by Eric Foley
5 star plus service , been bringing my vehicles here for years. Great service, honest , quality service , would highly recommend.
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September 2022 by Mary Gayle (God loving woman)
They are awesome, they even finished three hours earlier than expected. I highly recommend this placeService: Air conditioning
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August 2022 by Jennifer G.
Randy & Gail at Tom's Radiator & AC saved the day, my Freshman son's move-in to Chapman and maybe my sanity. The night before a 900 mile+ road-trip to Orange from Northern Oregon, my AC blew. It was Saturday am when we left, so most shops were closed, but I managed to get it pressure-tested 2hours into the trip. Failed, so I drove with my three kids from Hood River, OR to Orange, CA with no AC in August. 111 degrees was the highest temp we saw. It was awful. Once we finally arrived after one night in Sacramento, reception at the Ayres Hotel in Orange recommended Tom's. I called and spoke to Gail as soon as they opened Monday morning. She confirmed they could assess the problem (with the assessment fee going toward any work done) and had me come right in. She and Randy both were so warm and welcoming. I left the car, approved the estimate by phone once they knew the problem, and hoped it would be ready by the next morning so we could make my son's move-in time at Chapman University. Amazingly, they received the needed part sooner than expected and called to say it was repaired and ready, same day, right before they closed for the evening. I was so grateful and relieved. Loved hearing about how Randy's dad (Tom?!) opened the shop when Randy was 11 years old, and upon his high school graduation asked if he wanted to go to college or start working at the shop... as long as he got a haircut. He did and has been there, doing excellent work and probably saving the day for countless people, ever since. They offered to help my son with any car issues he or his friends may have, or to just stop in if they need any help or have questions about the area. Such real, genuine, ethical folks- cannot recommend highly enough. Oh, and of course my AC is working perfectly as this Momma moves her oldest into college and then heads back up north, grateful.
