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“My son needed 265/65x18 tires for his Chevy Tahoe. Alex and staff were very professional and offered him a deal on almost new rims and tires that were just traded in. Even gave him a nice credit on his Chevy Aluminum Rims and worn out tires. Very happy and we’ll be back!”
“Decades of great service and pricing from these guys. Smaller friendly family owned business, linked to national warranty service network if something happens away fro home. A*”
“These guys are the best! They are straightforward, honest, and very professional. I always know I’m leaving my car in good hands when I come to this shop. I’ve brought my vehicles here for maintenance a couple times and have always had a consistently good experience.”
“I got a full set of tires about a year ago and got a flat last week. The staff went the extra mile to find me the right tire and did it with a smile! Everyone i have dealt with at the Orange store on Tustin has been absolutely wonderful! Even the guy last year that sold me the tires with the warranty was amazing! Quick service!”
“We had an appointment at 1:30pm - weren’t taken right away but the manager managed to get us out quick and was super nice and apologized for the delay. My favorite thing was the waiting area and how comfy the seats are. It’s a small waiting area but still consider going there for future auto services, so far so good!”
“Electron Automotive is the best! They are friendly and profesional. I have a 2007 Honda Accord Hybrid that the Honda dealer was unable to repair and Electron not only repaired it but, they repaired it at a reasonable price. And this wasn't my only experience with them.
I took the Accord back for and oil change, and as part of the oil change Electron performed a 41 point inspection of the car and found that there was a heavy oil leak caused by cracked valve covers. Honda wanted more than $700 for new valve covers, plus it was going to take them more than a week to get them. The guys at electron found valve covers at a reasonable price and completed repairs days early. I say enought about how nice it is to deal with people that are so customer oriented!”
“This is an A+ honest garage. We are from out of town, and we noticed something hanging from the underside of our car. We texted family, who said they thought it was just the cover but we wanted to make sure. The garage looked for us and told us not to bother replacing it and removed it - no charge. Thank you so much!”
“I had a punctured tire and needed an exact match to the other three. Despite checking multiple stores, including Costco, I couldn't find it anywhere. Thankfully, I found this place, and I have to say, they were fantastic. Robert was incredibly honest and professional, and the price he offered was unbeatable. He managed to get the tire for me within a day and installed it as soon as I arrived at the shop. Thanks, Robert! #fair #professional”
“Very impressed by the level of professionalism and team at this location. I had issues with the tpm sensors initially installed but Brandi and Sean took the time to contact the manufacturer and found me the correct sensors. Brandi even ordered 2 sets just incase 1 of the sets was defective. They kept me in the loop the entire time on what they were doing and the next steps and were always responsive when I called. Honestly I haven’t seen this level customer service anywhere before. Will be recommending this location to all my family and friends.”
“Jesse provided exceptional customer service. He had knowledge of products and great advice for me. I deft recommend this shop if you’re looking for some new tires, they also provide other services. 5/5 Thanks Jesse! You rock foo ?”
“My tire have slow leak other shop can’t find they were able to pinpoint and fix my issue.#the rubber mold too thick or the sticker causing leakageVery professional will be back”
“Came in for a quick tire replacement on a vehicle I would be selling and they were able to help me out in an efficient time frame and with a reasonably priced used tire!”
“I had a leak in one of my tires on my car and NO SHOP wanted to even attempt to patch it. Daniel and his team took me in immediately and patched the tire no problem. The car is brand new and I was not willing to replace this new tire. I was in and out within 20 minutes. These guys are the best! I will be coming back.”
“Had to service my tires and was able to find everything i needed. Top of the line tires and top service was provided. Most definitely recommend this place and coming back and time i need something! Thanks a lot Guys!”
“These guys are absolutely here to help people. I understand they run a business but they 100% just help people because they are good human beings. Fair pipes fast service very compassionate”
“Someone introduced me to the place, wouldn't take their car anywhere else. This was 8 years ago, and as long as JR is still running shop I trust them entirely. Moved to Anaheim and still drive over there for anything needed. The power of 1 awesome person who explains things to you and is very honest about what is more imminent, WHY, and what can wait.”
“I was actually a "previous" dissatisfied customer vowing to never step foot into this shop ... Unfortunately, I had a roadside emergency that found my vehicle needing to be towed and had to come back after several years- I received such "kind and compassionate" attention from the new service manager "Gary H."
I have now continued a Firestone relationship, where I feel confident that I am well taken care!”
“My wife and I had a three hour drive to complete and suddenly a low air sensor came on. We were worried because it was 7:00 pm and all tire stores were already closed.We happened to be close to this store and caught Juan, who I learned later is the store manager and he was more than kind to fix a slow leak in our tire “after closing hours”Just unheard of today!!!!Great job Juan, and thank you very much..,Company is fortunate to have you working there….”
“I've been to over 8 Pep Boys in the US and this was the best experience I've ever had. The staff was knowledgeable and didn't try to oversell me. They said my car, which needed 4 tires, oil change and front brakes, would be ready at 5:30 and when I showed up at 5:30, it was ready to go. I hope I don't have to go back as no one wants to deal with any car issues but if I have an issue, that's the first call I'm making.”
“Personnel is very friendly and explained service needed in detail. The approximate wait time for service was very close to what the employee told us. I will use this location in the future.”
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“We had a severe blowout on the freeway. It was so scary! Your guys were super friendly, did a great, professional, and fast job AND you didn't overcharge us or try to sell us stuff we don't need. We are definitely returning customers!!”