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November 2023 by 333mm ..
Always love stopping by! All the staff is super friendly and helpful, but Evelyn definitely stands out. :)
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November 2023 by Lesly Castrejon
Employees in this store are always friendly and attentive. You can find amazing make up products. They have a large variety of lashes.
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October 2023 by Paloma L.
Came across the store while my boyfriend was shopping around and the girl who helped me Stephane was such a sweetheart I went in just to look at she sold me on so many things ! Great customer service
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August 2023 by Samantha Lepe
This place is awesome. The staff is super knowledgeable and nice.
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July 2023 by Evelyn M.
I've been shopping at The Makeup Shack since they were at the old location. I went in yesterday to buy a few brushes, and the owner, Ines, helped me pick a few. She was kind enough to show me the difference between the pick-up on the brushes with the product. She is always kind, and her daughter as well. I love their brushes, wipes, and brow gel. At check out, I was given free wipes and some spoolies for the brow gel... always appreciate the free goodies! Thank you!
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April 2023 by Nicole Y.
I'm a huge makeup lover and have being shopping here for years now. This store has everything a fellow makeup lover needs. They hands down have the greatest faux lash selection from natural to volume and everything in between. There's always friendly beauty consultants willing to help you with all your makeup needs. I highly recommend coming here for any and all makeup needs. They won't disappoint.
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March 2023 by sylvia h.
I asked the woman at the counter if they had a large concealer brush. She sold me a small/medium contour brush. I agreed to a text receipt and didn't look at it before I left the store. At home I looked at my receipt and it read "Contour Brush". I didn't ask for a contour brush. A week later I went back to return it. The manager wouldn't return it because the plastic slip cover with the barcode wasn't on it. I don't recall there being a plastic slip cover over the brush. There was a net and it still had that on the brush. She said she needed the barcode to scan it back in. She refused to use the information on my receipt or the barcode on the dozen brushes right in front of her. So The Makeup Shack sold me something I didn't ask for and now I'm stuck with it. I purchased a loose powder that I didn't like. It made my oily skin even oilier. The Makeup Shack refused to give me a refund because I used it. Well of course I used it. How else was I going to know if I liked it or not? The manager told me that if I click on the link in my text receipt the pop-up explains their return policy. The pop-up reads "All EYELASHES purchases/sales are FINAL. No returns or exchanges allowed under any circumstance." I didn't purchase eye lashes. She said well that applies to everything You can't just make s*** up as you go. Extremely unprofessional, especially coming from a manager. If you don't allow refunds for any reason, you should explain that to customers at the time of purchase or have a sign at your register or edit your damn pop-up message on the link in your text receipts. In the future, I'll stick to Sephora and Ulta. They have better hours, return policy, and customer service.
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March 2023 by Santa Ana
My 5$ lashes where 5 for a reason they ripped from me just trying to take them off the packaging.
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January 2023 by Jessica S.
Worst store to go to for makeup. Service is horrible, the employees were rude. Asked for a manager and even management is inconsiderate to their customers. Think twice before coming!
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October 2022 by Tari J.
Amazing!!!! Beautiful Latina owned business! Alma was super sweet and helpful. It's been years since I've went and the customer service and price point is A1. Alot better than some of ur favorite bands. U won't be disappointed. Thank u guys for being lovely! I'm so obsessed with my items!
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September 2022 by Alyssa L.
Been coming to the make up shack for years since they first opened. The staff has always been the sweetest. Medver is so so kind every time I've gone in. She introduced me to the make up shack lash glue and I cannot be more thankful for her !!
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June 2022 by Daniella L.
Love this place! I have been going here since they first opened and I always come back! They have such great products that are affordable. ALSO the ladies working there are great to talk to, super kind
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December 2021 by Rehma N.
Awesome place to stock up lashes. They have so much variety at a reasonable price. The girls that work here are so pretty and helpful. Love this place!
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October 2021 by Kennia A
I love this little shop... the best lashes... and awesome workers! Highly recommend stopping by ...
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January 2021 by Irene Y.
I love TMS eyelashes and alway get compliments when I wear them with my cosplay outfits. Recently I tried a few of their other products and let me tell you - I'm obsessed! Their brushes are soft and the lip gloss line is so incredibly pigmented and shiny - I'm actually quite shocked at how colorful a swipe is. You're really getting a lipstick with shine as opposed to just a gloss. Honestly, any of TMS branded items are great, but the lashes will keep me coming back for more. The "Eye Dare You" are my fav for an anime look and "Crowd Pleaser" is perfect when I do a more natural look for a character. At least for January 2021 they seem to have different in-store and online promotions and if you sign up with their loyalty program, you get $10 off for your birthday purchase. Great place for all your beauty needs and it's both a person of color and woman owned - definitely come out to support!