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November 2023 by Brooke B.
Top notch customer service! They were able to order the bed we wanted and we found the perfect mattress. I thought it would take all day, maybe driving around to 10 different places, but this was my first stop of the day and thankfully my last. We were in and out quickly and the owners were not only efficient but very caring and genuine.
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September 2023 by Joe B.
It took 4 months to get a return processed. The owner Eddie and his wife Heather are both difficult to deal with and basically didn't return any phone calls and had only email correspondence. One might say the worst experience that you could possibly have. Eddie is only in control of the warehouse while the wife runs the show and zero communication with him after buying 3 beds totaling over 6k from him directly but when it was time to return a defective bed it was a nightmare and they were a nightmare. I would not recommend this place for my dog after all of their zero communication with another retailer who's been in business for over 90 plus years trying to help us get warranty for a bed that I purchased from Eddie. Truly clueless and classless how they ignored over 4 months of back and forth with them until then their wasn't any communication with Heather or Eddie. I called Ed personally and he was like I don't know anything about your bed and this is my personal cell your calling. Yes I'm aware Ed because you gave it to me. What a joke and a jerk. Did you think after I bought 3 top of the line serta Icomfort mattresses that I jut would go away and be quiet but thank god for these reviews to help the consumer know who your dealing with. People make sure when you buy a mattress or furniture that your business has been around for years. These guys were originally America's mattress now their on their own and don't carry 1/5 of the beds they had at that location. Once again know who your buying from because when you need service and they say we don't carry that here because this is a different store from the furniture space. If I could give zero stars I would but I had to put 1 star which is not my choice. Thankfully we now have a retailer who is all about customer service and have been phenomenal to work with. Maybe Heather next time you will answer your phone calls from my wife and myself and the other retailer that was helping us to rectify your mistake. Maybe then I wouldn't have to put you on blast so people truly know your like a car salesman once you buy it don't call us when you need help because you'll just get emails whenever they want to send one. Horrible Business and you deserve this review !!
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December 2022 by Bey O.
Went during business hours with sign lit up saying Open but doors were locked. Another sign said to call for associate to open doors and nobody answered. Maybe they only do business online but if you're driving here don't stop. Nobody is home.
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July 2022 by Leonardo Basilio
Fantastic.
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July 2020 by Jason D.
After a bed kept getting delayed at a major furniture retailer, we canceled our order. My daughter fell in love with a bed at The Furniture Space many months prior, so we decided to see if they still had it available. They did and it was offered at a great price! Even better is that it was delivered in a week and we were kept up to date on the delivery date and time and they were wonderful to work with. We appreciate the customer service and will absolutely be back for our future purchases. My daughter absolutely LOVES the bed, Thank you!!!
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October 2019 by Gima Ashi
What a great store! Super selection and really helpful staff. We came in looking for a new bed and they had exactly what we wanted. Highly recommended!
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October 2019 by Joseph Russell
Great prices, good quality furniture and sales people are wonderful. Such a great experience, highly recommend!
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August 2019 by Lance Aaron S.
Had a great experience here buying a new king sized bed set. Ended up looking great in the room - thanks for all the help in selecting and setting up the order and installation! Good quality and very great, honest service!
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July 2018 by Kiersten M.
It was quick and easy to find a bed. Excellent customer service. Very friendly people and helpful. Came out with exactly what I was looking for.
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July 2018 by Russ M.
This is the second time we have bought here. No pressure sales and better prices for the same mattresses sold at other stores.
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March 2018 by Heidi B.
I love this place. I came here to look for a queen bedroom set for my room and Heather was so accommodating and helpful. They have great prices and I would look forward to buying from here again.
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March 2016 by Bekki Coury
Amazing customer services. The folks at America's mattress are so nice. They are not pushy or after the big sale. They want to help you find the best mattress for your budget to get the best night's sleep. I have purchased several mattresses from them and will continue to do so. Thank you for all your help!
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February 2016 by Nancy M
Huge selections and great customer service! I have made 3 purchases so far with them not only for mattress, but also for fine furniture, Great pricing, on and time delivery! Heather is really helpful and great to work with! Give them a try you will be a customer forever!
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June 2014 by June Pham
I work in the area and have been seeing their furniture display for months. I finally decided to stop in and see about price. The store is actually bigger than what you see from the street. The sales woman was helpful and I ended up buying a package. They had financing so I went for it ... it was good price. I got the bed that I was eyeing and a mattress to go along with it. JP
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November 2013 by Charles Heinrich
Great store with quality furnishings and friendly staff! We got a mattress and a sleigh bed set. They were so knowledgeable and patient, as we needed a delivery in a month. They have customers best interests in mind.
