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July 2023 by James Tongilava
Best car wash in all OC. Hidden gem. Lowest prices but great service. Not too many know about this place. It's one of the very few hand wash places around. The new automated car washes are taking over.
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April 2023 by Not Bill
They did an amazing job and I am definitely coming back!
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March 2023 by Scott H.
The team did a great job on my Chevy Suburban. I did a full interior/exterior detail and the car looks great. I even had several large scratches from a tree down the side of the car completely come out after the detail. I would highly recommend their service. I've looked around for many car wash/detailing companies and these guys are the best Ive found.
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March 2023 by Jack G.
The owner Vic is super nice and walked me through the process of choosing the right tint for my Dinali. The waiting area they have set up for the tint shop is amazing! Pool table, TV, pinball and lounge area was awesome. The job was done so quick and Vic's team was very professional. I'll be back soon to do the windshield and add IR film to the other windows soon. Thank you!
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February 2023 by Amy V.
After a wild night out, my car needed a car wash and interior detailing! I called my placed after a rainy day and they were closed. I called Orange Hand Car Wash and the owner picked up right away and told me to come. Upon my arrival, he gave me a quote within a hour my car was looking brand new!!! 10/10 for these guys!
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February 2023 by Randy L.
So I called Vic today 2/20/2023 and he had a cancellation so I brought my GMC Denali Truck in at 1pm and it was done by 5 pm. They highly recommend Orange Hand Car Was and Tint to everyone that reads this. Fast Friendly Service that I received today. Carlos who did the tint was hands down the best installer I've seen today by a vehicle. I'm 100% satisfied and you will too. Go see Vic !!!!
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February 2023 by Nick M.
Unfortunately this place has changed. I have been coming here for 10 years and used to love it. But over the past year it has not been good.The staff have been unkind and impatient, areas on the trim and lower panels are almost always missed, the price is higher and the wait times much longer than the other two car washes on Chapman. I honestly didn't want to write this review but the experience has been so poor, maybe things will be addressed at some point.
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February 2023 by Jonathan K.
I found this business online and gave a call to inquire about the ceramic coating, and I talked to Vic, the owner of this business. I asked him the cheapest ceramic coating available, and he said $490 ceramic pro bronze package. I told him their website shows the bronze package was $390. And he told me probably because it's on discount right now and sarcastically asked me back why I would ask him when I already knew the price from online.The same week, I brought my car in, but Vic wasn't there so I talked to Brennan and he inspected the car and agreed upon $390 for the ceramic coating and $100 for the paint corrections.Next day, I talked to Alex. After waiting 4 hours, the job was done. Then Alex gave me some instructions on how to maintain the coating for the next 2 weeks until the coating cured. I didn't know the coating would take that much time to cure, and he told me only after the job was done. I told him I would be out of state for 3 weeks and that I was planning to put a car cover on while I'm not with my car. He advised me not to put a car cover on as it could scratch the car paint and advised me to put the car in the sun as it would make coating to cure faster. He told me not to wash my car either until the coating completely cures. He also told me some generic advice, like not to park the car near trees or sprinkler. Then he gave me the ceramic pro warranty card. Upon checking the card, they wrote 2022 Toyota Challenger and they put VIN that was not my car's. I have no idea how they can be confused Dodge with Toyota and no idea where they got that random VIN. Alex simply scratched out the writing and re-wrote on the same card.So I returned my $200 car cover that I purchased since he said not to put the cover on. Before I left to another state, I asked my mom to send me the picture of my car if there's any condition changes during my absence. A week after the ceramic coating was done, there was raining. My mom sent me pictures of my car after raining, and my car looked pretty dirty. I didn't do anything since I was told not to wash the car and I couldn't do anything about it anyway since I was not in California at that time.Soon as I came back, I went to OC Hand Car Wash to have my car wash with waterspot removals but to no avail. Brennan told me it might need to be polished and he said he would talk to his manager, Alex.The next day, I talked to Alex. He seemed to be thinking this waterspot was due to sprinkler even though I already told him it's from raining. I parked my car on my driveway, and there is no sprinkler in my house or anywhere near. He told me it would cost me another $200 to remove these waterspots and re-coat, and I agreed. After waiting about an hout and a half, he called me and told me the job can't be done with $200 because there were too many waterspots and that they would have to charge me $400 for the job. I argued with him over the phone for a minute or so and he told me the way I maintain my car is not his problem and that sprinkler usually causes these kinds of hard water spots. Well, if he is talking about the sprinkler from the sky, AKA raining, then yes. Warranty card doesn't say it doesn't cover rain damage, and I would not have done ceramic coating on my car had I known simply rain could damage the car like this. I did not violate any of his advice, so I don't know why they wouldn't cover this under warranty. I should've known when they put the wrong VIN on the warranty card.A week after the car wash from here, I opened my hood and noticed paint damage on the side of the inner wall near engine bay due to some solvent from the car wash. They must've used something to try to remove my hard waterspots and did not properly cleaned the some of the solvent leaked through under the hood and sat there for a while to do the paint damage inside the hood. Or they must've spilled something. I visited this horrible place yet again, but of course, they denied it's not them. I bought this car in November an
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February 2023 by Rokeya R.
What a find!! Fantastic service friendly, knowledgeable, all around great I had my car windows tinted today and I'm so happy. The workmanship is outstanding! Both Vic and Brennan were amazing I highly recommend this business to anyone looking to upgrade their car. Thanks guys I'll be back!
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January 2023 by Darrell S.
This was my second time having my car detailed by Orange Hand Car Wash. both times their work was excellent and the price was reasonable. This time I had them detail the engine compartment and the results were amazing. With 50,000 miles on it, it looks brand new under the hood!
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January 2023 by Reza A.
My car paint was looking a little faded and felt rough to the touch. I brought it here during the 50% rainy day special and asked them what they thought would be best to bring the shine of my car back. I was given the suggestions, pricing, and given the freedom to choose which services I wanted to get from those options. I ended up getting a clay bar wax, polish, and a wash. The results were amazing and they did such a good job that my car still looks like it was washed even after the rain! Thank you guys!
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January 2023 by Richard B.
Friendly staff and lots of services offered. Lots of views In the waiting area, Always a great wash by staff to make your vehicle look it's best. The office offers goodies gifts and gadgets for sale and a great selection of drinks, snacks and ice cream.
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January 2023 by Scott G.
Great service, friendly and honest. Great value. Really nicely managed. Also, nice surroundings in which to hang out while waiting. Highly recommend.
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January 2023 by Chris E.
This review is long overdue. I took my car here in July 2019 to get an awful milk stain out of the interior. I had spilled a good amount of whole milk on the carpet in the back & under the front passenger seat. The manager Alex suggested removing the front passenger seat & lifting up the carpet in front / back so a heat extractor could be used. They pinpointed the stain(s) & thoroughly removed all of the milk. They shampooed my carpets as well. They took the time, used the proper tools & put in the effort necessary to complete the detail. Caesar was the employee in charge of detailing my car, did a fantastic job. Alex would constantly check & look over all the vehicles being serviced, including mine, to make sure everything was being handled. They completely removed the putrid milk aroma / scent / stain from my carpet. They also gave me a car wash, tire dressing, cleaned all my dash & interior. I'm very thankful for their work. --Today, 11/19/19 I took my car here for another stain removal. This time I was hoping they could remove coffee that I had spilled on my front seat & carpet. Jose was in charge of my detail this time and he did a good job at shampooing my seats and carpet. My interior is still drying, but everything smells & looks good so far. They gave me a free car wash again, tire dressing, wiped interior dash / panels. This location has a great variety of products to purchase. The assistant manager Brennan I believe. This place & employees will take care of you! Alex will treat you right & fix your auto problems. Look no further! Other people with more expensive cars than mine were having their vehicles detailed / washed as well. Mercedes, Audi, Porsche, Bentley, BMW, Tesla & other exotics. People know this is the spot.Another UPDATE:Brought my car in about 2 weeks ago, Dec. 2022, hoping Alex & the team could help remove an air freshener spray that made my car smell awful. They did an incredible job like always & completely got rid of that irritating & powerful chemicals smell. Thank God for them, seriously. I was losing my mind because of how bad my car smelled. They are life savers! Only car place I trust. Hard workers, knowledgeable, friendly. The whole nine yards. I highly recommend this business.
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January 2023 by Jae H.
From the minute I drove up they were all very kind and helpful. They explained the different packages being that I was interested in signing up for the monthly membership. One gentleman explained everything I believe he was a Puerto Rican gentleman and took his time explaining the price difference due to my having an suv. The gentleman that actually cleaned my car on the inside was very sweet and friendly as well so I'm going to hope that the owners take extremely good care of their staff. I will definitely be back.
