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March 2024 by Alessandra N.
This place is an amazing place I came here to donate some of my old clothes that I no longer wear and I hope that some women will enjoy wearing my old clothes also I came here with my dad and he donated some of his old clothes that he no longer wears and I hope that some men will enjoy wearing his old clothes my mom also donated some of her old clothes and I hope that some women will enjoy wearing her old clothes as well. Thank you for letting me and my family donate our old clothes we are so happy that we got rid of our old clothes that we don't wear anymore!!!!!!
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March 2024 by Glen M.
Good sized store, fairly well organized for a thrift store. Shelves were not over stacked with items so you could easily see what was on there without having to dig through the items. Most everyone will see something from their past among the items. Books, CDs, DVDs, plates, cups, picture frames, clothes, shoes, handbags, kitchen utensils, etc. Not a lot of framed pictures when I was there. Quite of bit of clothes, lots of men's shirts, women's items, not a ton of shoes. Staff seems a bit overwhelmed but were friendly. Doesn't have the usual smell of a thrift store which was a nice change. Parking on both sides of the building but only one of the front entrances is open. If you are in a hurry, this probably isn't your place. It will take a while to find your gem among the shelves and hangers. But, I was able to find a picture frame that was needed and was only in the checkout line for a few minutes before I was help (one of the customers in front of me had about 30 items). Walk in, wonder around, find something fun and...enjoy!!!
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March 2024 by John H.
I made a donation here for the first time the other day. When I pulled in the parking lot, I saw no signage indicating where to drop off and couldn't see any other cars or people at the rear of the store. It was 10 minutes before closing and not wanting to commit to driving to the rear and having to circle back around on the street if that wasn't the spot, I figured I'd park in a space and go in and ask first. I went in and asked a woman at the checkout if I should bring my donation up front. She replied angrily and loudly, "please do not bring donations in the front! Go to the back and someone will help you there!", as if she were scolding a kindergartner. She was rude, condescending, and unprofessional. I'm literally giving you free merchandise, and this is how I'm treated? Clearly she had been asked this many times, and an intelligent person might reason that putting up a large sign on the wall at the rear that says "DONATIONS HERE" would save time for both the staff and the donors. The guy who helped me at the rear was very polite and friendly, though. If the woman I spoke to up front is the manager, I feel sorry for the people who work there.
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October 2023 by Terri Kramer
Today, September 30th, 2023, Salvation Army is having a 50% off the entire store, except the mattress sets. Lots of great deals...
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August 2023 by Karisa Brown
Very rude employee by the name of Katie, girl dress in black with eyeglasses and dark hair in her mid twenties. She has a bad attitude never says excuse me and almost hits you the clothes with hangers when she goes through the aisles. She a very aggressive employee and seem annoyed of what she does even when you asked her a question she ignores you and walks away. They should really retrained her to have better customer service skills or replace her with someone that actually enjoys working at Salvation Army.
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August 2023 by George Solorzano
This store acts like things should be retail prices. Why ask $4 for a used stamp? It’s not for “charity” it’s greedy price gouging. Items are always priced horribly. Those who price should be ashamed of themselves and start pricing like a SECOND HAND GOODS STORE. Prices the same as the retail store it came from. Once I purchased a shirt for $3 that had a $1 yard sale tag on it. Terrible disservice to your community. It is clear that employees hide certain items in the back for themselves to purchase.
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August 2023 by Hales S
I really enjoy this thrift store, however one of the employees I have now encountered twice at the register is extremely unhelpful and combative. This staff, Haleh, refuses to see any point of view but hers regarding items being rung up. I pointed out that an item she was planning to ring up as a dress was a skirt, not a dress. She was adamant it was a dress because of the length. When I pointed out that skirts can be long, she didn’t accept that. When I asked *multiple times* if I could get a second opinion on that before she rang it up she kept saying no. When I told her I was going to bring another person over myself is when she finally rang it up as a skirt but not without a heavy amount of attitude. This is not the only negative experience I have had with her and based on other reviews for this location, it seems like this is a common theme for her.
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July 2023 by Chaz Rivers
I encountered the most pompous, self centered, rudest cashier by the name of HALEH today 6/30/2023. Btw she doesn't smile is definitely not approachable and this woman thinks she can create her own policies she herself told me that. I ask if she can reduce the item of a white polo to 50% due to having a large stain on the shirt, before i can finish my sentence she yells out "it's 5.99 do you want it or not? I said no thanks. We proceeded to ring up the other items and I can see her looking at me and my wife like why are we here in front of her face. She clearly lacks customer service skills. She absolutely has business as a cashier. She refused to accept my 25% coupon because she claimed I already used it once. I've been there many many times and no other cashier minds you using the coupon more than once. I politely asked for the manager and bluntly refused to provide me with any manager information. I repeat EVERYONE else at that store is great, friendly, kind understanding caring and overall decent people. With the exception of HALEH.
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June 2023 by Ivy Makelin
This is quite a large store and they often have half-price days for clothing! There's a great selection of shoes, clothing and household knick knacks here, for sure.
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May 2023 by Adara Martinez
My favorite store. Everything is priced great and I always find branded stuff.
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March 2023 by Ivet Leve
The store itself is very spacious and well organized. Off course no fitting room, no mirrors. Oh yeah, it’s due Covid restrictions that is couple years over ) What makes this store bad - customer service or it’s absence. I found an item without price tag and asked cashier- how much? She pulled up her phone, Googled it and gave me 5.99$ price for figurine that is listed on eBay for 12$ w/free shipping OBO. In like new condition while the one in Salvation Army was covered with dust. The attitude of this person was beyond description. She speaks with heavy accent. She made me feel like I was scamming them or something. It doesn’t matter if I am a re seller or a shopper on the budget, if you accept the job try to do it with the smile. You made your customer felt uncomfortable. I hope it made your day better. Maybe you need to look up the definition of Salvation)
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March 2023 by teresa castillo
I wanted to look at a flat screen TV on the top shelf and asked for help so I could turn it on and see if it worked, the employee said I had to take it down and walk it across the store myself to the outlet and plug it in. I had my 2 year old grandson so that was impossible for me to do. They lost a potential sale and I will not go back.
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December 2022 by RJ O.
I had a load of very nice clothes to donate, so I brought them down to this locations the workers in the back taking to donations had very poor customer service. I drove up, opened my back hatch and one of them poked his head out the door and said "what do you got?". I said I had several bags of clothes. He literally just pointed to a spot on the floor inside the warehouse and walked away. No help, no assistance, nothing. Next time I go to Orange Lutheran and deposit them there. At least I know the donation is appreciated there. This was 12/26/22 at about 9:00 am. I was the only one dropping anything off. Ever again.
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December 2022 by Tony S
This has to be a sick joke. $700 for a chair that you can buy new for less. This is modern day thievery. These managers should be fired for taking advantage of donors and customers like that. I do not recommend you go here.
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December 2022 by seeking waterfall
Clean well organized. Sanitized. No bad orders. Fast and friendly service. Holly is Great.